RadioShack

Closed! Closed! Closed! Closed! Closed! Closed! Closed! Closed! Closed! Closed! Closed! Closed! Really! Closed! Closed!

I bought my phone from the Radioshack that closed down in mountain view (Grant Rd). It was a samsung galaxy 4g LTE from virgin and checking out and activation of the phone was a breeze with the help of the employees. I bought the protection plan and came back about a year later (Grant Rd location was closed by now, so went to this Radioshack on Showers instead) as i was eligible under the protection insurance to get a brand new phone since mine was broken.
i’d like to point out that the employee Juan Lopez was very patient in helping me get my new phone. the phone data transfer machine (Made by Cellebrite) at this radioshack is a piece of sh! t (–1 star) and would not transfer my old SMS text messages onto my new phone. However, Juan was very helpful in telling me all my other options and suggestions for how i can transfer all other data onto my new phone. He is understanding, friendly, and professional employee. Really gives a great impression of Radioshack and should be a model for how all employees there should act. give that guy a fuckin raise.
Overall impressed with the ease at buying a phone here. ¹⁰⁄₁₀ would shop here again

I have been here a couple times and this radioshack location has an AWESOME iPhone technician (iPhone fixer) named Jose.
I thought I got my non-​insured $ 600 phone wet, so I took it apart (Completely) at home by watching several youtube videos. Big mistake!
I called ahead and then headed over. Jose was professional and a super expert. Although they have a two hour turnover time, He fixed my phone in a few minutes as I looked around the store. He was polite and even explained what I did to make my phone inoperable.
AWESOME customer service!

I’d like to give a shout Mike the cellphone repair tech as he was able to review, diagnose, fix & deliver a repair to my broken Samsung S4 within an hour. I was on the verge of having to submit a replacement claim for it for $ 150 and he was able to do it for next to nothing. Good job Mike! Thanks again.
Also, the store was well stocked with tons of stuff. I may not always buy from them but it would be useful as a window shopping experience.

The employee named Benjamin is an idiot and a rude jerk.
I come in looking for a small size torqx bit screwdriver, I find a set of small screwdriver bits with some torqx but I wanted to make sure that the size was right before spending $ 18. So I walk up to the counter and ask Benjamin «Hey I have a question for you.» to which he responds «And I *might have an answer for you!»… wait what?! Excuse me dude, if that’s how you respond to your customers you should be fired on the spot. how effing rude! Yea and if you «might have an answer» I just *might not ever spend one red cent in your shop @sshole!
But it gets better, so I ask this guy if it’s ok if I take the bits out of the box and make sure one fits the screw heads on my laptop (which I brought in with me). To which he responds «What if you strip them out! what then!» … listen punk I am not trying to disassemble my laptop here on your counter I just wanted to make sure it fits! So he pulls the bits out of the box and starts moving them around in his hand looking at them, and then looking at the laptop… bits, laptop, bits, laptop… like he is confused on what a screwdriver bit is.
He then says «uh are you sure this is ‘star’ bit?» and then starts measuring up the phillips bits. Yea dude I am sure the 6 pointed screw head is NOT a phillips or a flat head, or a box head, or anything other than a torqx… and oh they are called torqx not «star» bits. Finally I just grab the torqx bits he laid down, pulled the one out that looked the right size, stuck it in one of the screw heads and confirmed that it fit (all the while he is still staring at the phillips and box heads like he is mesmerized by them). Finally I look up at him and say «yup this one fits, and look no stripped out bits!»
What an @sshat… avoid this place like the plague, go to Fry’s instead.
Not to mention that they have a very limited inventory of tools and parts, they mostly just sell cellphones and cellphone accessories… this is a crap radioshack!

Came at 10 AM on a Sunday and it was not open, even though posted hours say 10 AM– 7 PM. After waiting 10 min, another person and I left. What horrible management they must have. Won’t be relying on them again.

I went in expecting good customer service. I got a shock instead. The salesperson who «helped» (lol) me was SUPPOSED to be an assistant manager. Appearently Radio Shack gives out those positions to ANY employee. There were two employees and I was the only cstomer.
I asked for information on buying a cell phone and he avoided me for 10 minutes. I then asked for info on how to connect a blue tooth that I bought there that day for the cell phone/​cell phone plan that I bought there that day. He then gave me the silent treatment and talked to his co-​worker for 5 minutes… After that since I really needed the phone I bought it anyways and left for my last time… Will not go back to that fly by night «operation».
If I wanted to be treated BETTER AND be treated like a number I will go to «best buy» instead…

The posted business hours say they open at 9 am. I got there at 9:10 and waited for half an hour. When no one came to open the store, I finally had to give up and leave.

Radio Shack always has really neat little gadgets so I often stop in here from time to time to see what’s new. This is a small little store and when I tell these folks ‘I’m just looking’ they leave me alone to freely browse.
Yes, you can buy iPhone 4s and the iPad 2 here.

We just purchase a cell phone from here and were thoroughly pleased with the service we received. The sales rep was called Carlos and he was so friendly and helpful and was very knowledgeable. Would definitely recommend this place!

If I could give negative stars I would. I walked in looking to compare camera prices and asked about a certain model and was answered with I cant help you unless your going to buy it… really…REALLY?! the nerve of this guy…(by the way his name is Carlos an older hispanic guy) I ask to see a manager and he says no ones here, what do you want now… Dont shop here. they dont deserve the buisiness.

I almost forgot this place existed except for the fact that I was looking for electronics batteries. I actually live much closer to another one but since I was near the madness of WalMart across the parking lot, I figured I’d just kill two birds with one stone.

This is a small store but always packed. Usually 2 – 4 staff people and there are always customers in the store in the evenings and weekend. Staff is helpful when it is your turn. I come here for watch batteries, they do run low on stock. Store gets messy on the weekends, kids are playing with the remote control toys.
In the same shopping center as the Mervyn’s, in the San Antonio Shopping Center.