The pharmacy is very well run at this location. It’s definitely busy at times, but the staff is so patient and kind. Every staff member that I have dealt with has been very pleasant. A few times I’ve seen customers just yell and berate the staff over something they can’t control, which is ridiculous. As a nurse, I know how that feels. But, every time, the staff is very calm, tries to explain, and never seems upset. A round of applause to all!
Alyssa M.
Tu valoración: 1 Arlington Heights, IL
Unfortunately, I go to CVS Pharmacy because my prescriptions are only covered there. I’ve had issues over half the times I go in to pick up medicine, whether it be that the check machines were not working or the prescription I was told was ready to pick up was actually only half filled because they were out of stock of the pills. It would have been considerate to call me and tell me only half the amount of pills were available rather than text me that it is ready to pick up and tell me the rest of the information when I physically arrive. Also, last night I waited literally 30 minutes in the drive through to pick up my prescription. I was lucky two cars in front of me got fed up and drove off. I didn’t get out and walk into the store because I had terrible back pain… not that going inside would have been any better!
Kthln A.
Tu valoración: 5 Chicago, IL
The pharmacy is super busy – of course; haven’t been to a pharmacy that isn’t! – but the pharmacists and pharm techs are all great. Yes, you have to wait sometimes; but they are prompt, polite and very helpful. Service has always been excellent. Their drive-up window service is very prompt also.
Sarah S.
Tu valoración: 3 Chicago, IL
I’ve been to this CVS in the past and had a super friendly, great cashier! \This last experience was slightly weird though with a different cashier as once again I had a cashier who didn’t bag my items because I brought a green tag bag. I don’t get it! Please bag my items, CVS cashiers. :)