Red Roof Inn Mount Laurel

If I could rate them 0, I would. Worst time. We are a band on tour and had confirmed reservations made 7 weeks ago. After a long drive and a show in Philadelphia, we arrived at 2 am, and were told, sorry, we gave your rooms away. There seemed to be no other rooms in New Jersey, we called hotels nearby, expanding out 15 –30+ miles down the road and further. All full. 1 room in Atlantic City. Etc. After 2 hours
found us 3 rooms in Princeton for $ 345 each. Thanks a lot Red Roof Mount Laurel. Screwed us good.

They did not hold reservations for a well known professional touring musical group.
They merely wanted a nice place to relax during a grueling tour.
Do not book reservations or stay there.

Have heard of real trouble with their reservation policy i.e. confirmed rooms not available at 2 AM. I would hesitate to trust them when visiting Mt Laurel.

We came back this year and chose to stay here again– wow, this place is going downhill fast. Our bathroom stank like urine and the frig. barely worked. The staff (Raj in particular) was rude. There were shady people hanging around the property at night as well.
We won’t be back. For just a few dollars more, I’m sure we can find something much better.

Neighbors were too loud (and our room smelled like marijuana because they had so much in their room). When we asked the front desk to move us to a quieter room, one staff member came and confronted the neighbors before we’d moved rooms, and pointed out that it was us who’d complained. This clearly made it uncomfortable for us to be on the property and we absolutely could no longer leave our vehicle unattended overnight now that these guests could identify it. Then the staff member told us we are responsible for cleaning our room before we move rooms! After the past six years of relying SOLELY on red roof inn for my travel lodging needs, I am shocked this staff member handled it this way and very disappointed we were forced to ask for a refund and leave the property to find a safe l, non-​RRI place to stay for the night.

I’ve stayed here a few times and I’ve never had any real problems. The rooms are clean, the staff is friendly and the area is nice. The only issue I ever had is the last time I stayed, I got back to my room and there were no parking spots on my side of the building. I had to park on the other side of the hotel and walk a fair distance to my room.

As a travel agent, I would recommend this hotel. For a sleep over and get going the next day kind of itinerary, this hotel does its job.
My only gripe was that our room was not ready when we were looking to check in. The people cleaning the rooms were taking there time.

This is by far the worse hotel I have ever stayed at. Every other Red Roof I have stayed at is generally very organized, clean and friendly, but this place lacked all three.
Upon entering the room, we noticed stains on the walls and carpet. We flipped the four pillows standing on the bed and found creased of folded stains on them. I opened the ice bucket lid and the lid was covered with residues of small pieces of food. Apparently all the other rooms were reserved and there were no other spare materials.
It was snowing, so I called requesting extra pillow covers. Front desk denied delivery to our room. Quote on quote, «You need to come here and get them.» I was told there was only one worker working on a Saturday evening and it was the front receptionist. I went to get them and the two given was the only two left in the entire facility. That’s right! They were stained too. The dark color of blood being bleached.
I ended up tossing the pillow covers in the corner and slept with a towel I brought from home. I was still curious so I flipped the blanket over. My findings were that they were covered in holes made by dropped cigarettes.
We were awaken at 6AM with someone shoveling snow in front of our door. That’s nice.

Stayed here in October. The location is great but the hotel was very run down and dingy. Check-​in took forever as I had to wait behind 2 different guests who had issues they wanted to loudly discuss and complain about. Parking was good but there was some sort of party/​fight at 4am in the parking lot that was pretty scary to hear. Very basic rooms with no special extras. Good for one night when you’re on the road but I wouldn’t recommend it for an extended stay.

I stayed at this hotel overnight during the end of summer. It was in good condition for the price. There were many guests so it was a bit noisy and social (some were hanging out in the balcony and chatting), but nothing excessive.

This location has bed bugs-​they are in the middle of replacing the beds

Had a great stay despite some issues. I usually stay in Homewood Suites down the road and I travel with my dog. That place didn’t have vacancies so I read some of the reviews for this place and figure I could give it a try.
The check-​in was quick with a courteous front clerk. The room was very clean. The sheets were crisp and clean. The bed was VERY comfortable. The towels were great, not too thin (as was someone else’s experience). I stayed for 5 days and on two occasions I requested extra towels. I was given as many as I wanted. There was no iron or board in the room. When I called the front desk, they were immediately sent to the room. The ironing board was a desktop one, which wasn’t a problem for me.
The negative issues include a toilet that didn’t flush properly (another reviewer mentioned this). The water line seems to have air in the line, so it could be a quick repair, if they choose to do it. There were a few ants in the bathroom (non-​issue for me). And, as another reviewer mentioned, the fire alarm went off this morning at 8 am and it was a false alarm.
The area seems to be safe and close to food, shopping, entertainment, etc. I travel to this area frequently and am willing to give this place another try. I’m hoping that the problems will be taken care of.

You know a place was bad for me when I did not even bother to check in on my mobile Unilocal app!
Absolutely the worst ever experience of my travelling life. First indication of how bad: there was a huge blue tarp practically covering the front sign, as if it was maybe losing its license as a Red Roof Inn?
I get that this is a budget, economy hotel. It was so bad, I believe the photos they use on the website are either stock photos or photoshopped since the rooms never looked as bright nor spic and span as the photos.
There was one very harried man at the front desk, and he did try to be courteous. But courtesy can only go so far, when the hotel property is so bad.
The room we got, although clean, really looked very worn down. The door number was literally falling down (#150), held up by double sided tape. Paint was peeling in some parts of the room, the ceiling had water stains. This was really bad.
The worst offense: the towels provided were the cheapest, thinnest, raggediest ones ever. My dogs at home have plusher towels, honestly.
There are no nearby food options and we were reduced to ordering Chinese delivery or Pizza.
Wifi supposed to be free but we could never connect.
I was so glad to get out of that room and leave after one night.

Stayed here again for one night when visiting in the area, and things have stayed just about the same, which is good. Clean rooms, convenient location, pet friendly, free WiFi.
We saved a few bucks and didn’t opt for the room with refrigerator and microwave.

Was a decent stay for the price. The damn workers staying in the building above kept making noise but thats what they do right?
Keyboard in room was broken.

I only stayed one night. It met all of our needs. The staff was friendly. Room was very clean, bathroom clean as well. We had a room right on the first floor and was able to park right out front. Great price. About 20 minutes away from Philadelphia and RIGHT off of the NJ TURNPIKE exit4.

Stayed here on Pitbull D’s free voucher, so the price was right!
location is convenient, easy to drive too, and if memory serves me right, it’s across the street from the greyhound station too.
What i did like was the no pet fees, and no pet deposits if you have a pet. When i stayed at the RRI in NC there put a «hold» on my credit card for a certain amount for having a pet, and released that when there was no damage. I do like that this location did not have the hold, and will definitely bring my dog with me for my next weekend trip back up to jersey.
I do like how the bathrooms have been renovated, BUT, the beds are incredibly uncomfortable. I like a firm bed, and big pillows, and it was like sleeping on a cot with a paper towel roll for a pillow.
That said, for a night or two, price, location, and that i can bring my pup with me, I would say this overall is OK. There is no continental breakfast, but ultimately, for a cheap place to stay with your dog (s), it’s not bad, and
pretty standard for a RRI.
** bonus points for FREE WIFI **