Hope’s Vision Eye Care Professionals

I wish I would have read the other reviews before going here. I believe they charged much more than what I would have paid if I went elsewhere.
I have VSP insurance, which is the best. It is supposed to save you a ton of money. I ended up paying still $ 419 for a pair of glasses and an eye exam. On top of that, I ended up waiting 21 days for my glasses to be fulfilled when they tell you it is 14 days but usually takes a week. A friend who also went there said she did not believe they ordered her glasses till she called to check on it. I felt the same way. At 14 days I called and was given the frame delay excuse.
The eye doctor was not friendly at all. I brought my child w/​me and most doctors or people will acknowledge the child, engage them. He didn’t even look at her. I thought it was odd. Must not be a fan of children. Anyways, he just seemed cold, with no bedside manner. His staff for the most part were very friendly, but when I walked in to pick up my glasses I was waiting in line at the information desk while it took about 5 minutes for the information person to help some elderly lady sign in for a flu shot. There were 5 other employees who were working at the main front desk and adjustment area that could have helped me, but they were too busy w/​their own personal discussions. Nobody was in there and they were not helping anyone. Why in the world would you make someone stand in line for 5 minutes while they stand around and do nothing.
I would take the advice of other reviewers and head to the big box store like Costco or Sam’s. You will pay a quarter of the price as my husband did and keep your money in your pocket, and have better customer service.