New York Sports Clubs

I just cancelled my membership at this gym. The people that attend are great and there are a lot of fit people which is great. The problem is they don’t update their equipment all their treadmills are constantly breaking. All the treadmills are very old models especially the life fitness ones. The membership is cheap, but I’d rather pay more and have quality equipment. I mean this is Marlboro NJ a wealthy area and people can afford to pay more for better equipment. The treadmills are like 20 years old it’s ridiculous! All the nice gyms have new life fitness treadmills, and this club has these very old models. I’m sick of jumping treadmill to treadmill to find one that works! It’s ridiculous! This gym can have great potential if it just gets new cardio equipment.

Never have a birthday party here, they are unorganized and irresponsible. They forgot to order the pizza so the kids and parents had to wait around doing nothing for 45 min. while we waited, they pulled the kids from the pool 20 min. early because of miscommunication between employees and it was just a disaster. I paid a small fortune and added every additional thing you could add but that didn’t matter. They party was on a sunday afternoon so their were no managers available. The manager was glad to book my party and take my money but when the day came there was no one there to manage rhe employees and when I called the next day to complain I was sent to voicemail and my call was never returned.

Joined the palce few months ago. I was a member at Club Metro half a mile away and the only reason I joined NYSC is that they have a pool. But I found a huge difference between the staff in both places, Staff in Club Metro were more courteous and professional. Guys in NYSC are abnoxious and lack customer service skills and they give you the feeling that they are doing you a favor when you ask them for help or something. If you’re looking for a more pleasant more professional work out place and don’t care much for the pool, this is not the place

Buyer beware!!! They will rip you off. STAY FAR, FAR away. Customer service is not in their vocabulary.

Great Gym, Manager Laura is adorable, Andrew is awesome with kids, teach swimming lessons very well for toddlers, my girls love it, not sure why there is some negatives reviews, as always not everyone has the same level of satisfaction, but mine was meet and exceeded, daycare is very clean and organized, gym equipment is very new with LCD screens on it, and ladies locker are clean THANK YOU! so Thumbs up to NYSC Morganville NJ.

BTW, months later and my wife has still not received back her deposit. Moreover, they have made no attempt to contact us to resolve the problem.

Membership policies are a rip off. I couldn’t get a manager til Feb to down grade membership. I asked when i came in early to downgrade and was told only a manager could do that so i kept putting it off. No one said I would have to pay fees or make an appnt w/​manager. Then they tell me i have to pay ANNUAL FEE AGAIN and Enrollment fee. My card was just charged an annual fee in Jan. But they won’t prorate or remove fee. If I had known I would have tried to get an appoint in Dec. But I swim early and no mgrs are in til later.
Plus gym and locker rooms are dirty, machines broken or not working properly, supplies always out, pool cold because broken heater. Place doesn’t deserve extra fees.

I joined this gym in September because they advertised no contract needed. That is a very misleading advertisement because they make it impossible to cancel. After attending a few classes I really didn’t like the instructors and I thought the locker rooms were disgusting. I thought it would be no problem to cancel and called them. I was told I would need to come in person to cancel. I had just moved which has made this process even more difficult. Once I came in, I was told ‘oh you can only cancel with a manager’. I don’t understand how an establishment like this can’t empower their employees to have the ability to cancel customers if that’s what they want. I then was told I could send a certified letter stating I wish to cancel. I am still waiting to hear back to make sure they don’t surprise me with next months bill. This has been a very unpleasant experience and I’m not one to write negative reviews but I advise anyone looking for a gym to stay away from here– very unprofessional.

This is a very big gym, with a full locker room, pool, basketball court, special class rooms, and plenty of machines. They have a vending machine, but they do not sell food. The vending machine says it takes credit cards, but it never works for me.

I think one of the more cleaner gyms. Had a pool party for my daughter and they had an awesome time. Thank you staff.

Great gym, came here for a year before i switched out to retro
Why? Cause its sixty a month…
However, a swimming pool (really small) and a really nice basketball court and lifting area.

I like this gym. It’s an NYSC location, so it’s pretty standard and no-​frills as they all are, but it’s a huge space with tons of equipment and has everything I need. There’s also an outdoor pool, basketball court, day care, and some other amenities that I didn’t really pay much attention to. The locker rooms were nicer than the ones I’m used to in NYC. I usually just go back to the house to shower so I can’t comment too much on their showers, but the facilities seemed nice enough.
Friendly staff too. No complaints. Awesome and spacious compared to NYC locations, but I guess that apples to oranges.