Serenity Dental Spa

Horrible, horrible experience. I went into this appointment with high hopes having just moved to the area, and BOY was I dissapointed. The receptionist was very nice, but that’s where the honeymoon ended. I was there for a general checkup (last checkup was about 7 months prior), and it took almost 3 hours. 1 hour for x-​rays (whaaat?), and then followed the most ghastly and painful «cleaning» I’ve ever experienced. I’ve had one cavity my whole life, and the hygienist was talking to me as if I had never brushed my teeth in my whole life, blood dripping down my throat, tears in my eyes… and when the dentist came in, she talked as if I wasn’t even in the room and said things to him like, «She just has a complete lack of homecare.» I WAS APPALLED. She insisted I schedule a «deep cleaning» immediately, saying that if I didn’t, «your teeth won’t fall out, but they’ll be in bad shape for sure.» I actually wasn’t let out of the chair until my next appointment was scheduled. Also, the rooms are kind of open, so I could hear everyone at the desk discussing all of the patients in the other rooms, and I could even hear the conversations in other rooms with the dentist and the other patients. And by the way, no «spa» experience here… none of the little «extras» offered by the website that make it sound like a «spa» experience in any way was offered to me. I was actually shaking, upset, in pain, and extremely embarassed leaving the office. After that experience, I switched dentists. At my first appointment with my new dentist, he patted me on the back, said, «you’ve got yourself a nice set of chompers! Doing a great job!» Thank goodness Serenity Dental Spa will never get my money or business again… they make a living out of embarassing their clients, torturing them, and then guilting them into more appointments. STAY AWAY.