F & A Federal Credit Union

I finally found a bank that I love! it’s close to home, customer service is great, banking is convenient since I can use any 7 – 11 store at no charge. We recently opened a saving account for my Grand kids and they gave them a cartoon video to show them how to save. (They loved it) Bea the Teller is so sweet and always helpful. Another person that really stands out is Aymee Ocampo she went out of her way to help my family and it’s very rare you find people like this now a days. Staff like is hard to come by and that’s why my family and I will stay here.

I am a new member and they have been so helpful and patient answering all my questions.

Have you noticed that everyone (or most employees) in this branch are soooooo fake? It’s really bad actually. The employees are pretentious and condescending, like they know everything better than you. The worst however is Howard Wess, the so-​called CFS Financial Services Advisor. He is in love with himself. He is pretentious, arrogant, and completely useless. He is truly a hoard. He does not want to share any information with you that will actually help you invest your money (God forbid). His tone, voice, and words are very condescending. It’s the worst.
The only thing I like about this credit union is that my online banking is easy, efficient, and helpful.

Really really loooove my credit union but the hours aren’t very convenient at least at this location. Closing at 4 is so inconvenient. Yes, I know there’s a Whittier branch that closes later but Whittier doesn’t always have what I need. So today I have to leave work early to get there before 4 to get what I need.
Once again my card as been compromised. Not even a month after the last one. Starting to lose faith with these people. This is getting really old and might have to just bank with someone else.

Don’t get me wrong, I like my credit union. The fees, etc are good. Here are the reasons why I subtracted 2 stars. #1 ease of access. Although, I understand they only have this branch. It’s tedious to have to drive down here all the times I need to deposit my check. There are countless ATMs but I have yet to find one that allows check or even cash deposits. #2 They’re finance department is laughable and questionable. My father, who is retired, makes double if not triple the average household income in Los Angeles, around 90k-​100k a year, thanks to real estate investments. He and my mother have a near perfect FICO, my dad has 820 and my mother has an 845. The only debt my father has is from a property he recently purchased with me, (my house) and his home which should be paid off in about 5 – 6 more years (mortgage is around $ 800). So despite all that, he wasn’t «approved» by the Finance Manager. He got denied. My father informed me he was a complete imbecile who didn’t know what he was doing. Useless! The following day he went to Wells Fargo and got approved within 15 — 30 minutes for a $ 400,000 dollar loan right off the bat. If my dad couldn’t even get approved here… why am I here again?

Been a member for about 10 years. Everyone is extremely nice and helpful. I have multiple accounts and car loans from here without any issues.

I love F&A and will bank here forever. They are so much better than the big banks. I never get charged fees and they don’t hold my deposits. And I love that I don’t just have to go to their branch as I have atm’s closer to my house that I can use with no problem. They also sell discounted tickets for a bunch of stuff. I have had zero issues with F&A over the years and they have been very helpful whenever I needed assistance. They also have an app which is super helpful, I use it to transfer money between accounts all the time.

This is my credit union and I really like it here. They are very helpful and actually make me feel like they care. I used to be part of BofA and I really didn’t like it and now being part of F&A I realize that I was sure missing out on a lot. F&A offers discount prices on tickets, they now have mobile banking app, they can even help with purchasing a car! The only I do not like, are the hours. I wish they would open either earlier or stay open later as it can be hard to go if you have a job that is from 9−5pm. I also wish ATMS wereore convenient but you can go to any 7 – 11 and used the ATM there free of charge!

I have been a credit union member for about 9 years and I am certain I will be forever. F & A has always exceeded my expectations and their loan rates are very competitive.

Great credit union however your statements cannot be uploaded into quicken which means you have to enter them individually to track your money.

This credit union is not a service center and they refused to service me since I belong to a different credit union

I’ve been banking here for the past six years. Great service! They always answer the phone quickly and their banking App is user friendly. I would never bank anywhere else.

I had heard good things about this bank from my fellow workers so I thought I’d give it a try as my second bank. This bank has been nothing but inconvenient and trouble. Wait — I should say INCONVENIENT. To mitigate the inconvenience I set up my health savings account as an automatic deposit to F & A. I *never* take money out… just put in. Yet I went to use my debit card last week and was denied. I called and a man there tells me I was overdrawn for seven days. Huh? How can + + + + = overdrawn. Then, with great ‘tude and rudeness he emphasises to me «You WERE overdrawn.» Asks if I want my cards re-​activated. Um, yea… duh. That will come in handy when I close my account!
I thought this bank was lousy before that incident. I really gave them time to show me how wonderful I had heard they were. Times up.

Love this Credit Union. But Home loan & Refinance Dept Does Not Want Your Business Its Insane .Girl In charge Of That Department Didn’t Qualify ME For home loan 4Years Ago Went To W. Fargo They Helped Me Get Loan. So Fwd To 2013 Refinance Rates Are lower. Nevertheless I Want To Refi With My Credit Union that I been with & trust Since I Was16 i am now 37 At First They. said Yes. i Qualified & We Agreed On Refi Then I Get Same Girl ThaT Didnt Approve Me4 Yrs Ago Asian lady And All Of A Sudden I Was Denied. Very Upset. So I had To Comment do They Not Want To Be The Best.

3 people ahead of me in line, 4 tellers and somehow it took over 30 minutes to get out of there… AND I WAS JUST MAKING A DEPOSIT!

Great benefits here at this Credit Union. Even though it’s «Fire & Agriculture» I was able to join since I work for a city that is covered under LA County Fire Department. You get better interest rates on loans, your accounts including checking, no fee for using your debit card, great service, and its free. I originally used this only as a savings account to save for a house, since the location is in the opposite direction after work and they close when I get off work. Decided to switch from BofA for all my accounts. Only bummer is they cant print the debit cards on site so you have to wait about 10 days for it in the mail. Also you get a generic PIN in the mail so you have to go back in a change it in person. They are part of the Co-​Op network meaning you can make deposits and withdraws from any ATM w/​in the network meaning just about every credit union ATM. Also you can pull out way more from the ATM with them versus BofA’s limits.

F & A has been my metaphorical mattress since I was a child… it’s where I stash my cash.
My dad opened my account when I was young. Save for a couple out of the way bank accounts obtained for the sole purpose of actually having AND KEEPING savings — this is my primary financial institution.
F & A has seen me through consolidation loans, financing my first car, and endless deposits and withdrawals. They employ friendly folks eager at helping it’s customers. The tools (phone and Internet) they give you to monitor your account are reliable and up to the minute.
I am pretty lucky to have been born into the F & A family. It feels like a small, intimate business, especially since they look to me every year to vote on the members of the board, well along with all the other credit union members.
I love my credit union for many reasons but one of the best reasons to love F & A Federal Credit Union is because it has a museum dedicated to the show Emergency! It’s pretty awesome, rampart :)