Public Storage

Margie was great! Needed storage immediately and she delivered. Not only did she know and do her job with excellence she also was very kind, courteous and caring person. I highly recommend this facility

I’ve had a unit here for about a year. The staff was always friendly; Abel is especially helpful. The facility itself was clean, for the most part. I’d rent here again.

Margie thank you so much for your help, guided me the right direction for my storage needs. Thank you

Rats. Rats. Rats … Only stayed a month because there were rats and roaches in the building and In the units

This place is infested with bats !! Sad to say i had to store my furniture here for the past year. its too much of a hassle to move my items since i live 3 hours away. A bat ran right into my head when i opened my door and the top of my roof to my unit was missing. i informed them that this unit was unrentable and they need to find me another unit. They never apologized and they said i would have to pay a difference if i wanted to move. I told them if they can adj 1 month off because thats a huge inconvenience to drive out there and find people to help me. they said NO they cant do anything about ANYTHING that has happened to me! The district manager is the one who made all these unhelpful decisions. Do not rent on the third floor. there is bats in their hallways and in the units. !!!

Excellent customer service by Abel and the office. He provided detailed information about my expectations and they solved my storage needs perfectly. I was able to reserve my unit and it fit in perfectly with my storage delivery timeline. I recommend you check different storage facilities. Not all of them are equal.

Our unit was broken into, and robbed. The perpetrators pried off the metal plate that housed the lock, bypassing it completely. Some of our storage containers were stepped on and ripped open, and items were stolen.
Know that in cases like this, as I experienced, Public Storage doesn’t call the police to investigate, nor do they file any reports. Since it’s your property, they expect you to do it.
However, instead of working with me to help recover my stuff, they immediately replaced the damaged plate and any evidence of the break-​in BEFORE I had a chance to have law enforcement inspect it. In fact, the conversation notifying me of the break-​in happened the next day, so by the time I arrived to inspect if for myself a few hours after the phone call, it was already repaired.
I asked to see any surveillance video that may have captured what happened and was told the cameras weren’t going to be any help because the image was too blurry.
And that was it. They’re not interested in helping you, so buyer beware.
There is a perception that they would be in the business of not only providing storage space for your stuff, but also in the basic protection of their clients’ property. The security they provide is only decoration however, and their units are a consequence free playground for thieves. Public Storage’s only consolation was their recommendation that you shouldn’t store anything you’d like to hold on to anyway.

Michelle and Yasmin are wonderful def would recommend them, they showed me the unit I was going to rent it was all fast and easy, very charismatic girls and professional, IM def recommending my friends to store here

Being a tenant in this storage facility was a great experience. Michelle was a very outgoing person, she was very charismatic and handled everything professionally. After my parents found out they have lost their home, I needed a place to store all their belongings. I called around for quotes and this facility beat everyone else. I needed 2 units and Michelle made it happen. We are currently at a new home with our belongings and no longer have to store out belongings. For the 2 months we were renting space, it was a pleasant experience. Really simple process. Great service and nice staff. I would come back. Highly recommending this location.

If you’re looking for a place to store your personal belongings, this is a great place. I have been storing my things here for years and have zero complaints. The prices are also very reasonable. I went back today to pay my bill and open a new unit and Michelle was very friendly and provided me with great customer service. She answered any questions that I had and showed me several units until I decided which unit was best for me. She has a great personality and doesn’t hesitate to help a customer out if you need any assistance. I would definitely recommend this Public Storage location to anyone looking for a new storage unit.