H&R Block

My first time, filing taxes and David Jimenez was really knowledgeable about tax law, and I can tell per certain the value of money worth any dollar that spend. Make feel that I am special and gave me great advises how maximize my next refund

This is the best place I have had my taxes prepared. The manager DAVID was very professional and his customer service was excellent. I would recommend this office to all my family and friends.

During February and March this place gets crazy packed. I like how there is Sparkletts water available in the waiting area. This year the federal return wasn’t free so I choose to look around and my best choice was doing the return online.
I’ve always enjoyed doing my return with a tax professional but as the years have gone by I started noticing that these tax professionals are young adults who are doing it as part time.
Doing your taxes nowadays is as simple as taking a pic of your W-​2 with a smartphone and pressing send so I doubt I’ll be coming back here next year.
Two stars because the employees are friendly and the waiting area has Sparkletts water.

$ 40 for the State return, $ 0.00 for the Federal return.
I call ahead for an appointment and I am out of there in less than 30 minutes.
I choose direct deposit refund and I see the cash in within a few weeks.
I always find parking
They always have coffee for their customers.
Comfy seating for you and a guest.
So yea, I am coming back next year.

Nightmare. After answering personal questions over the phone by the receptionist ie: if I owned a home and being told we would not have to wait if we made an appointment. My husband and I made an appointment and arrived 5 minutes late and were told that Javier would help us. After being told to wait and asking twice if we could be helped. We were seen 45 minutes after a scheduled appointment with a completely different supposed professional tax preparer. The lady got her manager after we told the lady we needed help filing for the year 2011. The manager rudely informed us that the IRS does not accepted past year filings electronically and that we would have to mail the tax forms to the IRS. She also told us that H & R Block would charge us $ 300 because we own an home and had some deductions so they considered our tax information to be a complicated return. I told the manager that it should not be considered complicated because we only own one property and have no self employment or separate business income other than W2s. The manager refused to work with us or even consider lowering the price for the service. My husband and I ended up walking out of the location with no form of apology from the manager. We ended up going with someone else to file our taxes for only $ 80 much less than the $ 300 that H & R Block was going to charge us. Very unprofessional rude service and overpriced. I just was on Twitter and a former employee of HNR Block claims that if you have a dependent they charge another $ 100, if you went to school, an additional $ 50,. any excuse to over charge people.