The North Face

I’ve been to both this location and the St. Paul location. I will say the staff here is friendlier (from my experience) and the store is pretty nice. They have a nice selection of products but seem to lack diversity in different color options. For example, a product on
may have 5 color variations, but they’ll usually have just one or two in-​store. Aside from that, my only real complaint is the location, there aren’t any parking lots and street parking is usually crowded. Couple that with crazy drivers and it can be a headache. If you manage to find a meter nearby, you’ll still likely have to walk a block or two to get to the store.

This North face has far better service than the other MN locations. They’re always eager to help, are knowledgable about the products. etc. etc. On the off chance that something isn’t in stock, they’ll happily order it for you.
My only real complaint is that I wish they had a wider selection, especially of their premium products. The highest quality items from most of their lines are not available in the store. Still anything an be ordered to your house or to the store free free delivery, and if you’re not happy with it they’ll help you with a return, and find something that might be better suited to you.
Brett was the former manager and one of the biggest reasons I enjoyed this location. He’s moved up in the north face world now, but I’m happy to say the current staff is doing and excellent job of carrying on the tradition of knowledge and service out there in Uptown.

This location has a pretty decent selection and being a Berkeley California native I have always been true to the Brand. My real reason for writing this review is that the company stands behind their product in a way that I wish that companies like Apple would. I bought a jacket from this location about 5 years ago and it was a great jacket. As the winters passed some zippers and Velcro broke as would be expected from heavy use. I took it in to take advantage of the free LIFETIME WARRANTY. A couple weeks go by and one day I get a call from the front door buzzer and its FedEx. They get upstairs and there’s a package from northface. Inside is a gift card for the value of the jacket!!! I mean I love Apple with all my heart but after 5 years I can’t even expect them to fix a 2000 dollar computer, even AFTER paying 3 Hundo for Apple Care. I have to say I’m pretty F’ing impressed with that kind of customer service!!! I’ll be stopping by soon to pick a new jacket. Lifetime warranties are pretty dope and what’s even better is that if they can’t make the jacket like new they will give you a NEW jacket!

Had a great experience at The Northface Store recently. I had purchased a pair of boots 6 – 7 weeks ago that were starting to wear a little bit. Jerry, the associate who helped me, went out of his way to look to other stores to exchange for me (since I LOVED the boots and didn’t want to straight return).
The customer service I experienced was superb and Jerry was able to help me exchange the boots. They should be arriving Fed Ex tomorrow already!
I will return soon for more shopping!

Wonderful outerwear — but man, it is ever pricey.
$ 120 for a kids jacket! OUCH.
I love ya baby — but not THAT much.
Great customer service.

This store has great inventory & a super helpful staff. Every time I’ve stopped in there’s been an employee to say hi & offer help — not in a scary Buckle kind of way –but in a genuine, lets-​find-​you-​some-​awesome-​gear kind of way.
Hands down, this is the best place to find a winter jacket in Minnesota. For anyone who complains about price, you need to think of it as an investment! We live in a climate that requires a good quality jacket that will last for years to come. Walking to class from November-​March, it was CRUCIAL I had a good winter jacket. My knee-​length down-​filled jacket is something I wear everyday for months & keeps me extremely warm.
Now that summer is here, I will be replacing my amazing jacket with some equally amazing shorts & tshirts!

I respect this place. Awesome comfortable and warm coats all over the place. I am glad I finally live in a place where coats such as these are necessary. I also respect this place a great deal due to their manager.
I went in on Saturday, I figured I needed a «MN Winter Coat». I have coats, but c’mon, the picture you Minnesotans paint when talking about winter time got me scared, I admit it, and so I ventured to find me a suitable coat. I made sure I looked confused once I walked in, so I’d be assisted, as in a sea of down filled coats, how do you know where to begin? I was helped nearly immediately, by a guy who had his North Face lanyard on and I noticed he was the store manager. Though I did not catch his name. I told him this was my first MN winter, he asked where I was from, and our search began.
We passed a coat on the way to him showing me another coat. I grabbed the one we passed and held it up to him, telling him I basically have this coat at home, alla a snowboarding jacket, and asked him if this would be a suitable MN winter coat and if so, did he think I could go with the coat I had and didn’t need a new one. He told me due to it being one of those coats that blocks the wind, so long as it was warm enough and had a suitable lining, or I wanted to wear something warm under it, he was sure that would work, as he said MN winters are brutal due to the wind and to get something that would block the wind. That was all I needed to hear. I respected his honesty, and told him so, and told him I’d try my snowboarding jacket and see how far that got me. If I found that I needed something warmer, I’d be sure to visit North Face and see him personally to purchase my coat.
Great store. Great product. You pay for the innovations, so don’t tell me it’s expensive — they are a very reputable company and that is why I stopped in there Saturday. Additionally, now I know my local North Face is run by a great staff.

Oh where oh where can I get a big puffy michelin man looking coat?
I remember going into the NF in the Hancock bldg in Chicago when they opened, and thought they were expensive then. I mean, how many of the people shopping at northface are actually going to sleep in a –300 degree sleeping bag?
Well, they might buy one, and then unroll it over the bed at the W when they feel skeeved out by the hotel quilt, but they are certainly not going to find them on the cool side of the moon anytime soon.
How I miss the old days of Uptown. No, wait, I don’t. It has always been a magnet of suburban slackers trying to get a taste of the big city.
(although I did have a great time watching the oscars at the now defunct Suburban World theater, drinking, eating, laughing at Bjork in her swan dress, bless her heart)
I just wish that Uptown, as a microcosm of the Twin Cities, didn’t try so hard to bring in big chain stores to make it feel more some city planner’s idea of a city.