Haven Salon

Lash extensions from Kat were out of this worlllddddd. Also she’s really cool and if you’re lucky she might sing a little while she kicks butt at making your lashes look stunning and you’re just like who is this majestic beauty siren doing my lashes?

Get my lashes done by Dana and never disappointed! She does and amazing job! She also did my hair this past week, another stylist from a different salon messed up my extensions and color. Dana worked wonders and I couldn’t be happier! Absolutely would recommend Dana!

I found out about Haven through a Groupon for lash extensions. I am glad I did and very pleased with my service! The artists name was Kaley and she did a great job! I love my lashes and I’m returning to see her again for fills and also to help me with a new look for my hair.
The ONLY thing Have could have done better is to have a «care sheet» written up and given to clients on do’s and don’ts when caring for your new lashes. Products to use and not use (similar to a new tattoo or piercing care sheet). If you spend a lot of money on the extensions, you want to make sure you maintain them correctly.

Eyelash extensions. I don’t like to be mean and my mama told me if I have nothing nice to say, then say nothing at all. My recommendation is simply, don’t do it. At least not here.

Horrible experience. I had highlights done here last week. My main reason for visiting was because of my roots/​regrowth. The stylist placed highlights, but I still had a lot of roots. I pointed this out to her and she added a couple more to the front, but there were still roots!!! I had to leave at that point to catch a flight. She asked me to return the following week to fix it up. I walked in and they had me down for an appointment the following week. So they had me wait an hour for another stylist. Two hours after that I walked out with almost orange hair. The color didn’t look like mine at all and was very solid, hardly looked like highlights. She left none of my natural color, except for a dark spot in the middle of my forehead. Looks like Eddie Munster. I couldn’t get out of there fast enough. I got home and called Aveda for a color specialist. Fingers crossed. What a disaster, I can’t believe how many hours I have put into just getting highlights. I am worse off now then the first time I left the salon. I would stay away for hair color. It’s just not worth it.

I tried Haven for the first time today and it was a big disappointment. I said I had scent issues and would need unscented products. My stylist then proceeded to put a strongly-​scented finishing product in my hair. After washing my hair three times and rinsing it with lemon, it still reeks and is giving me a headache. I also said I was growing my hair out and just wanted a trim and that I didn’t want layers, I wanted smooth, even ends. The stylist then cut the front part of my hair next to my face about four inches shorter than the rest of my hair, thus making it not all the same length. Though nice and friendly, this stylist just didn’t listen or make clear what she was going to do and now I’m suffering a bad haircut experience.
Additional: I spoke with the salon owner, Cleo, and she was extremely helpful and sympathetic. She apologized and refunded my money, and even offered a discounted service with her or one of her more experienced stylists. I will consider trying Haven again.

Haven is a fantastic salon, amongst the very best in Minneapolis, but without any of the pretentiousness. The staff are courteous and professional, and provide a warm and friendly environment. I recommend Brianna very highly, but that is not to sell anyone else short! There have been occasions when Brianna is out of town, and Mikki or someone else will come to the rescue and do a fantastic job! Haven is also plugged into the local arts scene, utilizing their wall space for various local artists to display and sell their work. Well done, Haven!

I have been going to Haven for 5 ½ years. The people at Haven have always been friendly and the atmosphere is relaxed and hip, but I continue returning because of Brianna.
Every visit and service Brianna has done pleases me or exceeds my expectations and I recommend her to everyone. Bri is not just a stylist, she is an artist with hair. Whatever haircut you can dream up or see in a magazine, she will work with you to figure out the best way to do it for your type of hair and face shape, hair/​morning routine and maintenance commitment, and personality. She is also amazing at color. I have had her do foils for me, all-​over color in red, medium brown and dark brown, and platinum blonde. My color has always looked amazing and she makes sure you are not hurting your hair with your color services and advises you on how to transition between colors to prevent it from turning green or orange. If she doesn’t think something will work she will be upfront about it. She is versatile and always open to trying something new, no matter how long you’ve seen her.
Not only is Bri talented but she’s also incredibly friendly and professional. She only wants the best for her clients and wants everyone to leave happy. As mentioned, I’ve recommended her to many friends and family members and several are now regular clients of hers as well. These people range from business people to designers, early-​20s to mid-​50s, female to men.
I highly recommend Bri and I don’t think there is a better stylist out there.

I went to Haven for some pampering before a friend’s wedding that I was a bridesmaid in. I chose it because of the location, I literally live next door, but I wish I hadn’t.
I got the worst french manicure I’ve ever had in a salon. The girl who did it wasn’t at all sure of herself, she had to keep checking the guidelines to make sure she was doing things in order. I can do an adequate french manicure myself, but I go to salons for the cuticle care and nail filing and shaping which I didn’t receive any of at Haven. She also used the sticker guidelines that you can buy at CVS to paint the white tips, but pulled them off too soon before the polish had dried so there were scratches and imperfections before I even left the salon. I had to pay $ 20 for a manicure I could have done much better myself.
The only reason I didn’t give Haven 1 star was the brow waxing I also had done. It was great! They use hard wax instead of the strips, which doesn’t hurt as much and I feel is more accurate for shaping. I would go back for waxing but nothing else.

Overall, I feel this place is not a good value for the price. Haven is not a bad salon by any means, but I just wasn’t overly pleased.
The stylists are super friendly and take great care of you when you’re there. My stylist always asked me if I needed anything, water or tea. No coffee, they have menus for the coffee place downstairs… The décor is pretty nifty as well, lots of vintage furniture and artwork.
My biggest issue is that the prices do not match the level of service received. Granted, I have curly hair so stylists often misjudge the amount of hair color I need and cuts are not the easiest, but she always had to mix more color. Each time she mixed more color for highlights it was another fee and my biggest gripe of all, they only charged me only all over color and not a separate rate for fill in color. I also don’t like the wash stations, the bowl and the chair are separate and I kept on getting water running down my back.
I’m sure others have great experiences everyday, but I can’t rave about Haven.

I am so delighted I purchased two Trubate coupons for a color, paraffin wax and eyebrow wax with Ashley. For the first time in YEARS, I am happy with a salon color. For the first time in YEARS, I have nice vibrant red that doesn’t have an awful undertone of eggplant. For the first time in YEARS, I feel like I got my money’s worth from a salon color. I had given up and colored my hair myself most of the time.
Ashley was ultra professional. She even made sure I wasn’t straining my neck when she rinsed me. She was careful about no color getting on my face. She had no problem giving me a bang trim when I explained I really didn’t have many eyebrows to wax.
It’s so nice to go to a salon and realize I’ve really gotten my money’s worth even if didn’t have a coupon!
Five stars for Ashley!

If you’re into humiliation this is the perfect place for a bikini wax. If you didn’t make back up plans and realize you have to go through this experience, expect this. The «aesthetician» will stay in the room when you change even if you request otherwise. You will have to position yourself on the table with your butt in the air while you bend on your elbows. I had no idea that all my previous experiences where an aesthetician could work with a cheek held up was not the norm. When you finally convince aesthetician to leave the room so you can change back she will burst into the room as you are changing. Too bad for you if it opens into the salon and you are in a state of undress that you didn’t care to share. Have fun!

I also tried this salon because I bought a Groupon so I went in with low expectations to begin with… but I was actually still disappointed.
When I made my appt they didn’t ask for any of my contact info– so that meant no reminder call (which I always appreciate from other salons).
It was obvious my stylist just wanted to rush through my services and had me out of there in under 2 hours. I don’t like to mention people by name in reviews but Cate was a really sweet girl, very personable and talkative and I would have enjoyed my services if she were a little more gentle. My cuticles were bleeding from the manicure and my head is still sore from the not-​so-​gentle combing/​brushing. I actually had to move my head because she was burning my scalp with the hair dryer.
Ultimately– I would assume she’d be good if you were paying the full price for the services and not using a discount certificate but because of my experience I won’t be returning… nor would I recommend the place to anyone. Sorry– but we are all about telling the truth on here, right??!

I recently tried Haven’s Pretty Me Package (through Groupon) with a friend.
Cate did a nice job with my hair — just a trim and she cleaned up the bang-​a-​langs. I never thought I was picky with my hair stylists until I got bangs a few years ago. Apparently, they are easy to eff up (I’ve had crooked bangs, straight-​across kindergarten-​style bangs and — the WORST, short bangs). After multiple shear-​induced heartbreaks, I trust only one stylist in the whole of the Twin Cities to cut my hair. It was a big deal for me to let Cate touch my locks, and she didn’t break my heart. Phew. I just doubled the number of hair stylists I can trust, I guess.
The 2 – 3 hour package included a color, brow wax and a manicure too. The waxing was thorough enough but I thought the manicure was pretty bad. I needed lotion within an hour of leaving the salon and the polish lasted about one day. Lame.
The salon itself is essentially in a house (kitchen and everything!) and they offer tea, coffee and other refreshments. They have a little sitting area too, where I relaxed while my friend was finishing up her services.
As far as the problems that some others have had with the Groupon, I didn’t notice any of that. My friend and I both purchased the deal and services were as described. She got a full head of highlights, no problem. I don’t color my hair so they actually let me substitute a conditioning treatment + paraffin hand treatment. I thought that was really nice of them, even though the conditioning treatment seemed to flatten my hair for about a month.

I found this little place because of the Groupon feature. I bought two and gave them as gift certificates to my mom and aunt for Christmas and I also stopped in here and got my haircut and a lip wax before I gave it to them.
I don’t normally go to hip, trendy salons or pay more than $ 25 for a haircut, so I don’t have much to compare it to, but my experience was positive overall. Everyone was friendly and sweet and I agree that the décor is adorable.
Lip wax: it was efficient but nothing to write home about. My skin was a little sensitive afterward, but my aunt’s lips swelled up – must have been an allergic reaction? She’s never had a lip wax, so I don’t know.
I loved the haircut Cate gave me and my mom and aunt had good experiences with theirs. Their highlights turned out well, so no complaints there either.
I’ve been watching this site and the Groupon site and it seems like the owner is committed to ensuring good customer service. She always responds to the bad reviews. That earns extra props in my book.

I’ve been seeing Bri at Haven for nearly 4 years now (wow, has it been that long?). She is a truly talented stylist who takes my input and creates a unique and flattering style for me. I used to think I had «bad hair;» now I love my hair because I have Bri to show me what works for me.
I haven’t seen anyone else at Haven, but it’s a warm and friendly place – hip, without being snooty. Even though I’m on a tight budget, I cut back in other areas so I can afford to go to Haven. They are worth it.

Awful Experience — While they use ethical products, the are not ethical in business with both patrons and employees and I don’t support that sort of practice.
I purchased a discount package coupon from Minneapolis Groupon — a service that works with local businesses and offers a discount on services and goods. Salon Haven posted a deal for cut, all over color, manicure and brow wax. Salon Haven did not honor the deal as described and offered very poor customer service.
A friend and I each bought a groupon and made appointments to enjoy the services together. Upon arrival, we were told that we could choose from foils or a root retouch. The owner clearly states on the groupon website that they will offer all over color which is why I purchased the groupon. When I spoke directly with the owner and told her this (and they pulled it up on the salon computer and saw it for themselves) they simply stated that they would not do an all over color and treated us as though we were crazy to expect them to honor the deal as sold. The stylist told us that she would lose money on the deal and therefore would only offer the options presented without an additional charge. While I felt badly for the stylist, that really wasn’t something I felt I should have to handle — that should be something between her and the owner of the salon. I didn’t think she should lose money because of a decision the owner had made, but I also should have been given the services I purchased.
I felt like I had been victim of a «bait and switch» and that they lured me in under the guise of a discount. They were rude and condescending to us as we tried to come to a resolution, never once apologized and tried to bully us into accepting their new terms. Certainly not a relaxing or pampering experience.

My good friend and stylist, Sara, just joined the Haven team. I went for the first time yesterday, and I adored it! The salon is so sweetly decorated. The stylists all use vintage vanities for their stations! How awesome is that? If you pay Haven a visit, request Sara. She’s the best!
P. S. They have a cute little coffee shop right downstairs so you can grab a latte before your cut.