Vans Outlet Store

I went in to pick me up some new pants 5÷25÷16, and I was helped out by Tovio this dude was on point helping like 5 people at one time but still he went to the back countless times to find more pants in my size that they didn’t have on the rack! A+ Employee! keep up that mental dude it will take you far!

I wasn’t expecting much and really don’t like driving to Great Mall, but I wanted to check out a Vans Outlet store (specifically for the shoes) and figured I’d go to this location and cross it off my list. Due diligence.
Man, was I happy to be wrong!
First: There was a really good selection of shoes — not amazing, but really good, and the prices were terrific. I had a bunch of Vans money to spend and started pulling a bunch of styles.
An employee named Chris came over and started talking to me and the short version is: He went above and beyond to help me out. He said he had a bunch of styles in back that weren’t on the shelves, and he asked me what I was looking for. I was just shopping, so I was probably a little vague, but we looked at what I’d already picked and walked around and I pointed at things I liked and things I definitely didn’t like. He went in back and came back out with about 15 pairs of shoes and, I’m telling you — he hit the nail on the head with about 80% of them. Some I already owned, but there were probably only two or three pair where I thought, «No – not for me.» Chris was super patient as we went through about two dozen pair figuring out what I could buy with the sale that was offered, and when he turned things over to the floor manager (Daniella) for the final tally, I wound up with nine pairs of shoes for $ 184.49. Are you kidding me?! I’m uploading a photo of the nine — one was even a pair which was discontinued that I’d been looking for for months and had found online, shipped from China for about $ 85-​$ 90; I got ‘em yesterday for cheap.
Icing on the cake: There’s a problem with one a $ 75 gift card I have and Daniella (forgive me if I have spelled either name wrong) was really cheerful and did her best to get things sorted. It’s unresolved but I’m confident that the staff will figure out what’s up and help me out. Of the three employees I was helped by, all of them were friendly and accommodating and I’d be proud to have people like that on staff.
So anyway: I can’t recommend this place and these employees enough. Check ‘em out.

I’ve always been able to find great deals when I come here. Usually from the sales/​discount section you can buy one pair of shoes and the second 50% off. You can mix and match between men, women & children’s shoes. There’s a good variety for what’s on sale. Before, they would not have deals that included the classic Vans but the last time I went, about a week ago, they included the classics to the buy one get one half off deal. They also had the same deal for the socks which was cool– they had a lot of unique patterned socks. I got my niece some cute Disney princess socks.
After paying, I was give a $ 20 off gift card (with the purchase of $ 50) for next time. Which isn’t bad. Just another way to enable me to come back and get more shoes!

This location indeed has great deals but good lord there is barely any room to breathe! The associates and customer service was alright but that whole place was just unorganized and cluttered. The walk ways barely fit one person going back and forth and there was no structure of the formation of the line at the checkout. You are weaved in with other customers through racks of clothing in between its hard to tell where the like ends. If you want a stressful shopping experience then here is one hell of a place, if you prefer a quiet one then I suggest a different location like Eastridge.

I came into today and 1^st time at this store. I found a pair of slip on and after 20 minutes in line they told me the price was wrong. It wasn’t my problem that you tagged a wrong price and the pair I got was not the only one wrong. The manager didn’t honor it and being rude about it. I left with out that pair of shoe and Vans has lot a punch of customers there. Way to do customer service!

This is a good place to find a specific shoe, but if you are looking for shoes then many other place might be better.
Came here a while ago and found the place to be dirty, yes shoes all over the place. The employees not doing much to keep the store clean. I was unable to find exactly what one of my boys wanted, so decided to go to another location within the mall and was able to find exactly what he wanted.
I do not know how long this store since this store inventory was cleaned and the employees were interested in their job.

Vans is okay but the workers are upright rude. When they ringed me up they had no eye contact and lagged at my items. I stood there for at least five minutes dead empty store. Good job idiots

Shoe i liked had a stain… there were no other style in my sons size. prior to buying, sales clerk said she could remove it with a «cleaner» … It just ruined the shoe even more. who the #%*! buys new shoes that look used and made worst by the sales clerk! And the cleaner solution needed time to dry so i did not think anything at time of her applying the cleaner. ugh.
overall, I do love vans and appreciate the outlet… would give more stars but the clerk ruined my visit today.

Had to wait over 15 minutes to cash out. There where other employes in they store but only one at the register. And it was not busy.

I love this shoe store, this store always has a buy one get one half off deal. The styles are never the latest but Vans old school and even last season shoes are super cool. Also, they have a great selection for kids. I didn’t give them five stars because the place is a little too crowded for comfort.

I love this vans store! They always have sales on the shoes. Especially the buy one get one half off!

I would totally rate this store negative 5 stars if that was possible. ABSOLUTELY GARBAGE CUSTOMER SERVICE HELP. None. Nada. If you shop at this store, you will be ignored because none of the employees seem to care about their customers. I waited 15 minutes just for the fitting rooms and when I tried to get help, I was totally ignored or their employees were on the phone. Unlike other places, none of the employees greet you when you come in the store and NONE of them ask if you need help and totally ignore you when you need help. If I had one word to describe this specific store it would be «GARBAGE». I do not recommend anybody coming to this store.

I love Vans! This store is small just like the other Vans Outlet stores I’ve been too. I love going to the Vans Outlet stores cause you can buy 1 shoe for it’s original price and get the other shoe half off. I even found these pair of Sophie’s that I’ve been wanting for a while now for only $ 10 #winning, haha. I even checked the shoes to see if it was my size and guess what? It was a 7.5 and not a 7. The person ringing my boyfriend and I up probably didn’t even notice it so thank god I checked it.

everything here is definitely less expensive than the one in valley fair (i know, duh it’s an outlet mall!!) but still — had to throw that out there ;)
but the deals are too awesome — especially for back to school :)
also, i’ve noticed this particular vans has a really good selection of shoes, tees, and backpacks.
what i love about this vans is every time i’ve gone, it hasn’t been super cramped — and this store is small. their customer service is great too: very attentive sales associates. :D

Dear Vans, I love you. No really, if I could wear my slip-​ons every day, I would. Oh wait, I can, and I pretty much do.
The outlet is my store of choice for Vans purchases because, helloooo, it’s cheaper than any other supplier. And until recently, this was the only Vans store in the area. Looking at other reviews, I have to say that people have some pretty «let me roll my eyes» reviews: of course it’s going to be crowded and full of teenagers and bringing the entire family along to buy sneakers is annoying for everyone else in the store.
So, ok, the checkout process is slow, but otherwise, I think this store has pretty good customer service, especially given that 99% of the employees are younger than I am.
For example, I came in a few weeks ago and found a pair of slip-​ons in this interesting grey pattern I’d never seen, and they were only $ 29.99. I didn’t buy them that day because I told myself I don’t need another pair, but found myself regretting that decision. I came back again on Friday and explained the design to the sales guy– he knew exactly what «grey with these thin white and red kind of plaid lines» meant– and to my luck, there was one pair left, and in my size! The bf was with me and also wanted to buy a pair of shoes; he was able to try his size on in both colors he liked and picked out a pair of solid grey slip-​ons that were cheaper than the regular Vans store.
You have to remember that this is an outlet so duh it’s going to be crowded and busy and probably not have every single thing you want, but I am writing this review with that in mind which is why I think this place is great.

Love the deals @ this location. It’s an outlet, so yes it’s crowded and chaotic. More so than other outlets, but at least there’s lots of merch.
Dig a little and you’ll really find the deals – there’s usually some sort of promo going on as well. Great place to stock up on the classics, plus cool shorts and tees.

YO VANS! Major complaint coming your way… There’s nothing more annoying that shopping through crowds… but WAIT… yes there is!!! SHOPPING AT THIS LOCATION!!!
Don’t get me wrong… we love VANS. Slip ons… no laces, innexpensive, perfect for parents with kids, but NO, YOUR STORE ISN’T PERFECT FOR WE PARENTS!
This is the second time I visited your store with a child in a stroller… and the fury came raging through my pores as I reminised on the reasons why I didn’t buy anything the FIRST TIME! I CAN’T MOVE!!! I would have t knocked over a 5 foot tower of shoe boxes if it hadn’t been for one of your employees. I had to send the husband outside and sit him on a bench in front of the fountain so I could shop properly.
Well Vans… I didn’t buy anything. There were definitely some cute velcros I kept in my hands… but not being able to try them on the kiddos … resulted in me exiting the store.
PLEASE… PLEASE… relocate your store or think about a different lay out so strollers can pass through the aisles.
Thanks!

I came here looking for some shoes, preferably any leather hi tops like the Syndicates but I knew they woulnd’t have them at an outlet. Regardless I tried to look for anything cool and worth buying.
Upon entering, I’m greeted, which is always cool to know that people acknowledge you and it’s kind of like a hello and thanks for stopping by my shop kinda deal. (iono if this makes sense, but i’m weird). Anyways, after starting to search for shoes, I notice the same guy say the same thing to next 5 people who enter the store. Okay now you just sound like a mindless robotic retail slave «greeting» people. Not really original, hence the «commission» type environment feel.
I was in the store for about 10 minutes or less and was approached by all the associates asking if I needed help. Whenever I said no, they told me their name and «let me know if you need anything».
For the record I work for a performance/​sales based company BUT unlike the people here at Vans I care about my clients, am not at all pushy, and very knowledgable.
I don’t know if they work off sales but they need to learn to not be so pushy and space invasive. Try changing up the greeting, not screaming, and definitely stop sounding so commission hungry.
It might not be the sales associates fault but rather whomever trained them. Still my experience was shitty. This place deserves 0 stars.

These guys who work here are on top of it. Everytime I come here they are always friendly, asking if I need help and telling me all about their sales. Awesome. I bought my slip-​ons today. yay!

This store does not have much of a selection. It’s hard to find what you’re looking for and the service was slow. The cashier was nice but I wouldn’t come back for just the nice cashier.