Nike Factory Store

They wouldn’t price match exact shoes sold for $ 30 cheaper at Tejon outlets purchased the weekend before… idiot cashier guy told me maybe it’s a different color for different price for whatever reasons… idiot…couldn’t tell me why

No price match even if you buy your shoes from another Nike Factory location… That sucks!!!

Having visited Nike outlet at Gilroy and comparing it to Great Mall I feel the variety and discount offered in this milpitas location is worth it and good. Love the discount and varieties of shoes on the july4th weekend. Will be back to shop for quality gear in great price and also to see if they really do have a special long weekend sale or if it’s consistently low at all times.

I love Nike products, but they can get expensive. We were able to find some good finds here for my bf as he needed to replace his shoes for our hiking endeavors. This time we came to recycle some old shoes of mine. It’s the only place I know that will recycle shoes! I go through a lot of running shoes so it’s nice that I have a place to recycle otherwise they’d just go into the trash. Thanks Nike for giving an opportunity to help the earth!

I’m not sure if it’s because I’ve had experience as a manager in retail, but the customer service in here wasn’t very impressive. The associates aren’t very helpful… mostly because it seemed like they didn’t want to help. I’ve gone to this store a few times and each visit was. «meh.» I would have given 1 star but I was actually helped by one of their team leads. I’ve gone to this store a few times and that was the only time a worker there seemed like they really wanted to help me find what I was looking for. At the register, I explained I was buying a Valentine’s present for my boyfriend and expressed that I wasn’t too sure about the shoes I had picked. Their team lead on duty showed me other options and his personal favorite picks. It was helpful and I appreciated it, considering that everyone else seemed like they were just standing there avoiding to help people.

Called in to the store and asked for a very popular skateboard shoe. At first they acted like they had no idea what I was talking about then the guy said he would check he put me on hold for over 6 minutes and I then hung up and called back. This time they said the same thing came back and said they didnt have the shoe in blue. I never asked for a specific color only the size of the particular shoe. He puts me on hold again after I explain this and goes back comes back a minute and a half later and states the shoe is only in high top. Imo it was really horrible customer service. I would never buy from there unless absolutely necessary.

2 stars for the shitty customer service at the register.
The light skinned girl w green eyes (didn’t catch her name) looked pissed at us for disturbing her and her friends convo.
She didn’t say hi, bye, or literally anything for that matter.
Someone did offer to help us find something while we were shopping but this experience at the register ruined the whole experience.
Love the discounts, the cashiers need to work on their crappy attitude

Place is very disorganized. Can’t find the right shoes. See alot of workers chitchatting during busy hours. In fact, alarms are going off while kids are stealing clothes and shoes. These workers still continue to mingle.
I prefer the San Jose more. Better selection, less chaotic.

This is the closest Nike Factory Store to me. It’s conveniently located at the Great Mall. Here in this particular branch, you can definitely find what you need, in your size, unlike the one in San Leandro.
I love Nike gear, but sometimes they’re just so expensive, so this is definitely the place to shop in to pay a little less for what you want. This store is pretty consistent in terms of their selections. They do have great sales during the holidays and other random times. I don’t usually shop for the shoes here because I rarely find what I need and they don’t always have the newest arrivals in shoes. And for that, I would either shop at an actual Nike (non-​outlet store) or other shoe stores.
I mostly come here for the tops and bottoms. They do have a wide selection on both tops and bottoms for women. Their clearance section is decent, too. I don’t always find something I like, but when I do, it’s the greatest feeling ever! They also do have the newer arrivals for their bottoms (from what I’ve seen the last time I went). I ended up with a new workout shirt (dri-​fit) and dri-​fit capri bottoms for under $ 40. I’d say it’s not bad since it is Nike.
I do like coming here whenever I need some Nike gear. It’s a decent store and I do find what I need here, most of the time. I do like that I am able to find the items I need in my size. I love that I am getting something I like at a lower price as compared to the non-​outlet stores.

Horrible experience manager John and teammate Nicole turned away my 7yr old daughter from making a Xmas purchase for her uncle! «U have to be 13yrs of age to purchase @ Nike» and it was cash SMH.

BIRTHDAY GIFT EXCHANGE (PART II): «ALEX SMITH TRADE — DRAFT PICKS»
Before the 49ers first ever home game at Levi’s Stadium I came to this store last Sunday with the hope to exchange the Lunarglide+ 4 pair that I got from the Livermore Outlet location for either an Air Force 1 07 or Prestige IV. To my delight this store sold the Prestige IV. I already had two pairs of this shoe but I wanted to start a collection with this shoe. Unlike the Livermore location the black/​charcoal pair was in the regular display and not the clearance section. I already knew what I wanted. So after make the exchange I received a refund of $ 26.80. Since I had a gift receipt instead of cash I was given a Nike gift card with the fund of $ 26.80. So I was happy that for exchanging the Lunarglide+ 4 pair I got two gifts. In a sense it was similar to trading down an NFL draft pick — trade down to get two draft picks.
I wasn’t sure what I had in mind to use the gift card until I saw the Jerry Rice 49ers jersey. I’m a huge 49ers fan but never had a 49ers jersey before. I didn’t know what 49ers jersey to get. There were four players I had in mind that I considered the best ever in their respective position: #16 Joe Montana (quarterback), #80 Jerry Rice (wide receiver), #42 Ronnie Lott (safety), and #21 Deion Sanders. Another reason I never got a 49ers jersey was because they’re so expensive — cost between $ 100 and $ 130. I wanted to get a 49ers jersey when I felt the time was right. That day I didn’t get the Jerry Rice jersey.
However I came back here last Thursday specifically to get the Jerry Rice jersey. I didn’t check the price the last time I came here, but since he was a former player I was thinking the regular price would be between $ 70 and $ 85. When I found out the jersey was $ 100 I was hesitant. I also saw a 49ers t shirt that showed the California state. That shirt cost about $ 26. I thought about using that gift card for the shirt only that would result in almost free gift. Since the theme of my review is draft picks I thought about what Bill Walsh did when it came to drafting Jerry Rice in the 1985 NFL Draft. He traded the 49ers first two picks to New England Patriots for their #16 draft pick in the first round. The 49ers drafted Jerry Rice as the 16^th draft pick in the first round. As the saying goes the rest is history. So in a sense that is what I did — I traded up. I wasn’t willing to pay $ 100 for a jersey, but with my gift card I got about 25% off from regular price of the jersey and paid the difference. I’m elated that my first 49ers jersey was purchased at a discounted price.
So my birthday transaction started from my cousin purchasing me a pair of Lunarglide+ 5 that he got from the Livermore outlet to the Jerry Rice jersey. This is similar to when the 49ers traded Alex Smith to the Kansas City Chiefs in exchange for two 2^nd round draft picks. Those two 2^nd round draft picks then resulted in five players. So the 49ers in a sense traded one player for five players. That’s one hell of a trade value. In my case I traded the Lunarglide+ 5 pair for a Lunarglide+ 4 pair. Then I traded that pair for a Prestige IV pair that resulted in a refund that was funded in a Nike gift card. Then I «traded up» to get the Jerry Rice jersey. The whole birthday gift exchange resulted in a 2-​for-​1 deal as I ended up getting a pair or Prestige IV and a Jerry Rice jersey.
Overall this factory store location is much better than the Livermore location because there are more shoes and apparel. I’m very happy that for my birthday I got two items I didn’t expect to get.

When I need Nike gear, I either go to this store or the store in San Leandro. If you’ve been to the store in San Leandro, you already know why you can’t find anything nice there.
This store in Great Mall has been consistent throughout the years. I went over the weekend and picked up a pair of Hyperdunk 2013s for basically half of retail. It wasn’t some ugly colorway either. Usually they mark off the ugly colorways so they sell faster. I’ve been to the Vacaville and San Leandro stores recently and neither of them had the shoes in this colorway for this low of a price. The size range of all the shoes are great as well.
The staff is so and so as usual. I was looking at the clearance rack and one of the staff members blocked my view by standing in front of the rack — never moved, just stood there not doing anything.
Overall, one of the better Nike stores. I consistently find what I need here.

Big fan of the Nike Factory Store in Great Mall!
I have never been one of those crazy shoe fanatics who needs to get the latest and greatest shoes as they come out. Because of this, I have absolutely no problem going to the Nike Factory Store to pick up my next pair of kicks that I need. I am a big fan of Nike Free Run’s so that is typically what I go to the factory outlet store for.
They have a pretty decent selection of running, walking, soccer, golf, and basketball shoes available. They are definitely cheaper than the normal Nike retail stores, because the shoes tend to be some of their «outdated» models. But I don’t really care. As long as they look cool, and are comfortable, it’s all good with me!
I also like getting the cheaper Nike shirts, shorts, and socks (they actually sell the nice Elite basketball socks now too) from this location. They always have 2 for $ 20 t-​shirt deals, and there is always a super clearance section of golf polos, as well as other t-​shirts. Recently, they also sold quite a bit of World Cup soccer gear, including jerseys and track jackets for team USA and Brasil. So that was pretty cool too.
Anyway, I always check for athletic gear here first before going to any other store to buy Nike items. You should do the same. Save yourself a few bucks; you’ll thank me later!

I love the Nike Factory Store! It’s located inside the Great Mall. It is a pretty big store and there’s always a lot of variety to choose from. There are always plenty of workers around and asking if you are okay. And the store is pretty neat and clean almost all the time. It gets pretty crazy in there especially when there are good deals going on but the store still manages to keep the lines moving and keep the store pretty descent looking. I like to buy clothes from there. Not sure about the shoe selection since I don’t buy from there.

My boyfriend had bought Nike giftcards online, but instead of having to carry 5 GCs, he wanted to consolidate them into 1. After explaining this to the manager (Cecelia) her whole demeanor changed towards us because we bought the GCs online. We patiently explained and tried to clarify that these cards are legitimate, and we weren’t trying to do anything wrong. We had her check the values of the gift cards, so she could believe us.
So, she proceeded to check all the cards, and they were in fact legitimate gift cards ($ 300 worth). Then, she told us we would have to buy $ 300 worth of merchandise and return it in order to get it onto 1 card. Made sense. So, we agreed we would, however she also said we wouldn’t be able to return it today.
It just doesn’t make sense because we just wanted to consolidate Nike $ = Nike $. It doesn’t get any more simpler than that. We were so furious because our honesty had turned her customer service into something unexpected and unfair. We requested her full name and the store ID (because we wanted to talk to corporate). She looked at us dumbfounded, and said the number was on the card with her name on it (the phone number that is) as if we couldn’t see that ourselves. We said, «we see that the phone # is there, but we want THIS store id» and she once more pointed to the phone number. After, another unnecessary argument she gave us the store ID. Thanks, Cecilia for your useless help.
We called Nike and was put on hold for an hour (due to the snow storm), and after explaining to them what had occurred and what our purpose was, they understood and will consolidate all the giftcards into 1. That simple.
Wow, Nike. Looking at all the merchandise we both own, it’s really disappointing that the people managing the Nike stores could be so ignorant. I will not be going to this store for awhile… unless it is to speak to Cecelia (to show her the GC we were able to obtain).

5 stars because not only are the employees friendly, willing to help, and knowledgeable, but I scored 3 sweaters at great prices! I previously visited a Nike Factory Store in Woodburn Oregon and fell in love with a sweater at full price, 2 weeks later I visit the Nike Factory Store in the Great Mall and find the exact same sweater $ 15 cheaper and in the color I wanted. They have a good Women’s selection to choose from and everything seemed to be an additional 30% off! The shoe selection is not as great as the other Nike Factory stores I’ve been to, but it’s definitely worth checking out!

Very hit or miss with inventory and sales… but then again, it’s an outlet store so you can’t complain.
However, when they do have SALES. man shit is cheap! Not dirt cheap like the Clearance Center but you can score some killer deals.
However, be sure to arrive early for sales. Great Mall’s cliente are mainly Asian and Filipino, and when there’s a hot sale or deal going on, we stock up and pass the word up and down our grapevine… so before you know it, the goods are gone! HAHA
Store is clean kept and employees are friendly. Tons of cute girls work here, so if you got a thing for girls in workout clothes. behave yourself in here!
I prefer it over the Gilroy location any day!

i found a running jacket i really liked, went to the cashier and he rang up a price $ 10 higher than the price posted. I asked him why it was higher and he said that is what it scanned. he «called» it in and the floor person went to check. She radioed back to him that it was the higher price and I told him what happened to honoring the price they have on the tag. There were other jackets with the lower price. He said he couldn’t do that and I told him thanks but no thanks. Too bad, I probably will not be going back.
I will be sure to tell my friend that frequent that store of my experience.

Yay? I’m a fan.
HAHA silly Unilocal.I’m a sucker for Nike, anything Nike. If I could wear workout clothes to work and everything else and it was a socially acceptable thing, I would do it. Unfortunately, the world isn’t at the point yet.
I’m not much a specific brand kinda person, but Nike is different. It’s that brand that gives me a rush when I shop (I HATE SHOPPING) and makes me feel so good. Like when people buy Prada or shiny new cars, I buy new workout clothes.
This location is huge and not newly remodeled like the San Leandro Clearance store, so much easier to get around and look at this. The selection is a lot more since it’s an factory/​outlet which makes a a bit more expensive, more sizes and selection!
I got to pick up two pairs of Elite socks I’ve been wanting with teal on black and white on black in my sizes (14) A pair of running capris with the back zipper (32) A pair of Nike Free Runs (80) and some other Dri fit things. I love the selection of Dri Fit that they have at this locations, but I would probably only pick up things I can’t get at the SL location. The sport bras and shorts are way more expensive here, but it’s a great store.
Huge, well lit, and good customer service.
Yeeee.

Lots of items here were discounted, but not all. Take for example, Pacquiao t-​shirts! It could’ve been Marquez doing knocking down the prices or simply because it was an outlet after all. In other cases such as Nike anti blister socks, they were marked higher than at Footlocker which I found to be strangely priced.
The shoe aisles is a zoo. There you will find shoe boxes scattered and unorganized. Test socks all over the place. Overall, it is the most overly crowded spot of the store. They have about 80% selection of great shoes. The other 20% being that they may lack carrying your size or simply not having the color of your preference. However, I can see that you may strike gold here from time to time if you are lucky.
To the die hard Manny Pacquiao fans, hurry and get your t-​shirts! On a serious note, all Nike fan should not pass this up. You may find something.