Planet Beach Contempo Spa

Clean. Friendly staff. I get plenty of color using most of their equipmen at the Milpitas, CA location. I like it well enough that I signed up for a monthly membership. Worth the time and money to come here.

This place is great for a spray tan. It’s affordable, clean and always available when I need it. It’s a quick process. The girls are friendly and helpful. I would definitely recommend this place.

I love Planet Beach! There’s no other place like it in the area. The spa is extremely clean and they have such a wide variety of services from tanning beds, red-​lite facials, hydro-​massage, and spray tanning using the Mystic system. They are always accommodating, and the entire team is extremely knowledgeable in all the different services and products. I’ve been a member for many years and enjoy each visit. Thanks to the entire staff.

I love PB! I’ve been coming here to use Hydration Station and the Red Light therapy facial. Hydration Station has been helping with my dry skin (especially in the winter!). The Red Light therapy facial has been clearing up my acne. I’ve used all kinds of products and I must say that I have been seeing the most improvements since I started using the Red Light. The staff that work at PB are doing a great job making their members happy. They are friendly, professional, and on top of things! Great place, great price, great SERVICES!

Love this place! Been coming here for years. Nice owner, nice employees, clean, helpful staff, always professional.
Very sad that Unilocal has been the avenue for some bad manners by uneducated clients of PB Milpitas.
I use Unilocal all the time and it’s easy to see when the review is just a complainer with more time than money. Time to complain about something they neglected to read carefully.
Cintia, the owner here, is a lovely, upstanding woman that works hard to make her business successful.
Feel free to go here for a great experience. I’m picky and I would not be a client if it wasn’t clean!

I am a long time member of Planet Beach Contempo Spa. I used to go to the El Paseo — Saratoga location before it closed. Now that I have been coming to the Milpitas location, I wish I could have been coming to this location the entire time! The spa is incredibly clean, I am always greeted with a friendly welcome and I’ve rarely had to wait for my appointment (this was not the case at the Saratoga location). The staff is by far the MOST kind, informative, friendly and professional group of ladies I have ever met! Brionna and Deanna are seriously the sweetest, most caring girls any customer could hope to encounter!
I am stunned at some of the poor reviews listed here and hope NO ONE believes these complaints to be true!!! I don’t believe for a minute that someone received a rash like the one depicted (that was clearly copied from going on WebMD). Did any else find it odd the poor reviews were posted almost on the same day? Sorry, not buying it! Clearly, this is about not being able to back out of agreement that was agreed and signed upon!
Planet Beach, Milpitas is a fabulous spa and I am appreciative of all the amazing staff who keep me happy and my skin glowing!

Planet beach is by far the best tanning salon, with their cozy atmosphere and attentive service. The employees and owners are so friendly and welcoming. It’s a very clean establishment, I have been to a few other spas and they don’t compare to this one. I don’t see how anybody could rate then any lower than a 5.

I’ve been coming here for 5+ years and have always had a pleasant experience. The girls are all very friendly and welcoming from the second you walk in until you leave.
I switch up beds regularly depending on availability and they are ALWAYS clean and they work great– I never leave thinking I just wasted my time on a bad bed. I do have my favorite but have no problem using the others since they all have their perks. Occasionally there is a wait but never longer than 10 minutes, but that’s my fault for not making an appt.

This place is awful, the staff in the front were annoyed by me coming in to inquire about a membership… whats the attitude for? Don’t want my business? Ok :) Anyways, I am at a different tanning salon now and so glad that I didn’t join this place.
P.S.
A cleaner, fresher, «friendlier» salon would help bring clients in… now keeping clients in there is a different story.
–Thanks For Reading
1 Star

This is a terrible business with no respect for their customers. To keep it simple and concise, they treat customers poorly, many of them are uneducated on the tanning options, and they make it very clear that they don’t care if you take your business elsewhere. The customer is always right is not something they subscribe to. If you’re going to pay this much for tanning go to a business that treats you with respect. They charge you an arm and a leg per month for their membership but fail to give you what you pay for. They rarely change their bulbs. Their elite bed «Room 3» is being held together with duct tape, and their restroom is always dirty.
I had to cancel my membership because I got a severe rash on my back due to built up sweat that was left on the tanning bed. I called in and spoke to Jessica, who at that time seemed very helpful and understanding. She said that my membership would be cancelled immediately and that I would not be charged moving forward. A month went by, and I noticed I was charged 60.00 dollars. I called the salon and was told it was a mistake and that they would credit back my account within 3 – 5 business days. 6 business days went by and I did not see the credit. I called back and was told I had to come in.
After going back and fourth, she printed out the cancellation agreement and asked me to sign, I signed and then left the salon. Another month went by and I noticed I was charged AGAIN. I called my bank and filed a dispute. My bank came back and said the tanning salon sent them over documents to support their case. I was in shock and asked my bank to send me the documents so that I could have them for my own reference. The documents came, and my jaw dropped to the floor when I saw the cancellation agreement. AFTER I signed the agreement and left the salon, Cintia added «Cancel her membership after August» on the top right corner of the cancellation agreement. Isn’t that ILLEGAL?
After lots of work, stress, and getting my bank involved I was finally able to get the billing company to stop charging my account, but I am still out almost 300 bucks and I feel as though I have really been betrayed.
Please be very careful. Do your research. This company has been under investigation. Please don’t let yourself become a victim of fraud like I did. I feel so taken advantage of it really sucks and its a horrible feeling.
Not somewhere I want to give my business and I would advise others to avoid it too.

First time customer… They only have one high pressure bed and I had to wait for two people ahead of me. I was not greeted right away nor was I instructed that there will be a bit of a wait. This place is very hot and the fans in the beds are not powerful enough to keep you from feeling like you’re going to overheat!
The one star and only positive is that the parking is easy. not much of a positive lol

Amazing guest service, prices are more than reasonable and 100% satisfied with my results. They have more than just tanning beds and spray tan. I have recently tried the red light treatment which is amazing for your skin. All staff are very professional and knowledgable and the owner is such a kind person. I definitely recommend planet beach. They treat you like a guest in their own home.

Wow… Who are these men and seemingly «entitled» girls doing bashing Brianna on Unilocal?!I’ve been going in to Planet Beach for years now and she’s good at what she does. She knows the business and products and has ALWAYS maintained a positive attitude. Get over yourselves internet bullies… Brianna at Planet Beach Milpitas is not only professional but also very kind to her customers.

I am only giving it 1 star because I have to in order to write a review. I was practically blinded by the red light and I have never received a facial before so this definitely was an unbelievably disappointing situation. I bought the 3 sessions discount and the self service and lack of relaxation due to the noise of everyone else sessions, was not described when I was purchasing this «amazing deal».
The facial doesn’t come with anything unless you pay and outrageous price of 13 $ for a sample size and it doesn’t do a thing. This also was also not described by the person telling me about the discounts and 3 sessions. Needless to say, I will never be returning to planet spa, and maybe the people you send on the street selling these fabricated lies, you should do it in a better more detailed manner.

PLEASE READ. I must be one of PB Milpitas’ oldest members since opening day in 2007. You can read my last review a few years back and it has not changed: xs 10!!! In fact what has kept me coming back to this location for 8 years (YES EIGHT!!!) is the professionalism and outstanding customer service provided consistently by the staff and owners of PB Milpitas throughout the entire 8 years I’ve been coming.
Brianna (PB’s longest spa consultant) has always and consistently displayed impeccable customer service and a high degree of professionalism. I’ve watched her not only treat each member with respect but also she goes above and beyond making sure you have everything you need and proactively anticipates what you might need next.
My appointments the last year have been serviced mostly by Deanna who has also provided the same outstanding customer service which is consistent at PB Milpitas. She has been so helpful and extremely accommodating, always with a smile getting whatever I need. They keep this place incredibly clean and in tip top shape. I never worry about uncleanliness at PB Milpitas.
They hold monthly appreciation events where they bring in yummy food treats and give discounts on their products. PB Milpitas truly LOVES their customers and it saddens me to see some members treat these ladies with such disrespect!
I am very grateful and delighted with the service provided at PB Milpitas and hope everyone who reads this review can sense my review is genuine and true. There are no hidden or untrue motives behind my review.
Many thanks, love and gratitude to the entire staff and owners — Cintia and Christian — for all they do to make my spa experience the best! You guys have my heart and are the BEST!!!
THANK YOU!!!

I have been a weekly customer here since January. I transferred from a Planet Beach that closed very close to my home. I still drive the 30 minutes in traffic to get there to relax. The front desk person Brianna really helps me to relax. She welcomes me by name when I come in, she has my services ready for me one right after the next, she offers to re-​book me every month and does all of this gracefully and with a smile.
I am a true customer and I have never heard, seen or experienced one unprofessional thing about Brianna. The owner is very lucky to have her (and so are the customers).

I took my girlfriend here for her birthday, and to be honest the service here was very disappointing, she was very upset and unsatisfied,

I HAVE been before, I’ve walked in your store. And I’ve had a real experience in your store.

Bought a coupon from their marketing company, which has 3 sessions. This is the only reason i am going back. The facial is a waste really. I hate the fact that they are a fully automated spa. I’ve read the reviews about Brianna being rude, so i was expecting the worst, but maybe Unilocal reviews have changed her personality. She was really sweet and didn’t mind explaining the products to me. The hydro massage was cool. When i got there you have to buy the products for the facial, which was not explained by the person i bought the coupon from. I was disappointed about that and the fact that no body does extractions on your face. My last facial at Silicon Valley Massage on Saratoga ave was amazing. After my three sessions i wont be returning to planet beach =|

I called to book an appointment, she asks me the date and hangs up on me. I call back 20+ times and my number is now blocked. Looks like a ripoff to me and I was calling as a first time visitor who bought a prepaid package for 3 visits. If you think blocking my number is gonna keep me from calling back/​coming in and giving you a piece of my mind, you’re sadly mistakened. Faulty business beware!