Universe Painting

I am extremely pleased with the painting project just completed by Universe Painting on my 22 Residential Units in San Rafael. Nick went over all the products that could be used on our building, their respective prices, and guanantee, which made it easy for us to choose exactly what we wanted for our buildings. The contract was thorough, and very easy to understand. The project Foreman on the job, Rene, worked very well with us, our manager and the tenants. He made sure that whatever was not to be painted was covered properly. The prep work on our 3 buildings as well as the finish work was outstanding. Any touch up work that we asked for was completed right away. Kristo, one of the owners, of the company came by to make sure things were running smoothly. Everyone associated with our project was readily available by phone and they responded immediately. As far as price is concerned, we got a total of 5 bids and Universe Painting was right in the middle. We definitely feel that we got an excellent job at a reasonable price. We will use this company again for our painting needs.

Not only was this the best paint job I’ve ever experienced upon a home. It was the best business transaction I’ve ever made. Asen was outstanding and extremely professional. His paint crew showed up on time. Every time. My wife and I often found them waiting outside our home in their truck with their hands out checking for rain before they began at the designated time of 9 AM every morning.
I hadn’t had any experience with any painters in this state. And it has been years since I had a house painted. My previous experience had never gone very well. I read many reviews and spoken with many friends and saw the problems that they were having as they were having their homes painted. Most notably no one showing up on time or at all, as well as shoddy work.
I had roughly 5 or six painters come out and give me quotes and estimates along with information. A lot of that information seemed sketchy in regards to the process itself of how they were going to paint my home and what was the best way to paint it. As well as what products were best to use. Many left promptly after showing up. Worse some never even showed up for the appointment. Most said they could not paint the rear portion of my home because it required approximately 30 feet of latter? I understood the dangers but isn’t that why I called the professionals? Later I got scared watching the guys climbing and swinging all over the place.
The first thing I noticed about universe painting was the truck. It was a branded truck. After I questioned him Asen told me he was one of the owners. I never heard of Universe or Asen but he looked and acted damn professional.
He cut right through the BS I’d heard from most of the others. I’d done my research and if I was going to spend capital money I wanted capital returns on the job.
First of all Asen looks to be in his early thirties. I figured sounds like he knows what he’s doing but dose his crew. I believe he told me the average experience of each of his painters was 8 yrs but the foreman had 15yrs experience.
He sent me the ONLY PROFESSIONALLY WRITTEN QUOTE I’d seen. It was in fact higher than most but not higher than all. Still, best money I ever spent.
End of the story:
1. Painters on time, every time
2. Asen showed up frequently to survey and participate with the work. Ensuring it was of the highest quality
3. He didn’t need to show up his crew was that good.
4. His quote was on the money. No hidden expenses at the end of the job.
5. His crew respected my home outside and in. (Bathroom usage (although he even provides ports pottys for his crew) They even shared a few lunches and diners with us.
6. They cleaned up their mess EVERY DAY!
7. This is BIG. They didn’t «Spot prime». They primed the entire house! It went from brown to white prior to the two coats of new paint! No one offered me that and everyone else offered to paint it in half the time. I now understood why.
8. The greatest portion in the whole job was the prep time spent wrapping my windows, doors, satelite antennas, Garden plants & trees in plastic. Greatest among these was actually doing the same to protect my neighbors home.
Asen even went through our color choices and helped us make proper selections along with the city of S. San Francisco’s housing department. We sit beneath San Bruno Mountain and the city requires authorization on our choice of paint.
Universe made the job that much easier. In closing my UPS man says we have the best looking house in the neighborhood. Damn that felt good. It was the easiest deals I’ve ever made for one of my homes greatest expense.
I found out about Universe because the refinished my neighbors kitchen cabinets and boy were my wife and I impressed.
To each his own but if your having painters out for quotes I don’t think you’ll do better. Feel free to ask him for my address and come out and see. Best dollar I ever spent. Yeah, you may spend a little more with Asen but peace if mind and quality of work are worth it.
If your reading this Asen I’ll see you guys again in 15years. You guys did a stellar job, but sharpen your pencil because I’m going to try even harder to negotiate. It’s who I am.