TD Bank

My review is not for this specific branch but the company as a whole. Td bank does not care about the customers only about how many fees they can charge them. I have two accounts at TD bank they closed my account which both had money in them and never told me about this. My card declined so I tried my other card it declined then my husband tried his cards and they both decline I long in to my online banking app and there is more than enough money in the account. I call the 800 customer service number and they have no idea what the problem is. Later I get a call from gieco the rep says they can’t withdraw my insurance payment because my bank account was reported stolen. I wish Td bank could have told me that. Call Td bank 800 number they tell me to go to my local branch and they would straighten it up. My local branch tells me they can’t I need to call the 800 number. So now I can’t use my debit cards and all my bills are being declined and the bank refuses to take responsibility if they had warned me I would have made other arrangements to make sure my bills were paid on time and avoid the numerous late/​bounced check fees The worst part is they have no idea how long this will take to be fixed. I’m not missing any money just change my account numbers and issue me new cards and remove the fees