Ruby Tuesday

Food was good. I had the bourbon chicken and my wife had grilled shrimp. Baked potato and grilled zucchini were very good. Service was very good and the place looked clean. We came for a late Saturday lunch.

The service was good the waiters were well-​mannered but I ordered my food, and as I saw there was a hair in my «hand-​breaded» shrimp. I was honestly disgusted I couldn’t eat my food. That was the first and last time I go to Ruby Tuesdays.

I liked this one best. Though the water mugs are really in need of replacing. Nice clean/​fresh looking salad bar. Delicious food/​friendly servers

Food absolutely horrible! My husband got microwaved pasta and it was so hard when he stuck a fork in it the whole glob of pasta came up. The Mac and cheese was okay; also the salmon was eh. The little biscuits they gave for starters are a joke. The only nice thing was the hostess and the mediocre salad bar. Place is dingy needs a serious carpet clean.

I wouldn’t eat here again. The service was alright and salad bar was average but their steaks come out looking unappetizing and are so greasy I left with a stomachache. I realize this isn’t a steakhouse but Middletown has a lot of better places to eat than this.

So my family went to dinner on a Tuesday night. Kids eat free so that was great. The food was not great and the service was ok. Our waitress took forever and seemed unorganized. Overall, not great and I won’t go back.

I went to Ruby Tuesday and I had a beautiful lunch with my aunt Sheila and my cousin Douglas I enjoyed the steak and lobster tail with fries and a beautiful salad Sheila had pretzel burger with fries and a beautiful salad Douglas had a hamburger with french fries and a beautiful salad The waitress was very nice everything was so beautiful I recommend this restaurant to everyone

Good salad bar. Clean and our waitress was great. Food is good but the biscuits need to be bigger and less dry.

Stay away. Bad service. Dirty tables and floor. And the salad bar near empty. Very disappointing!

Love the Salad bar-​not many places have them anymore. The southern fried chicken strips and ribs were finger licking good.

Ok this RT was good. There was nothing that jumped out at me and said «wow this is amazing for a chain place». The food was cooked good I just got the salad bar which was very good for the price. A person I was with had the salmon and said it was very good. Another person I was with had the set loin steak and they said that was cooked great medium.
I know chain places can be hit or miss with there cooking depending who is on staff and how many people are In the restaurant. I have only eaten at this RT this one time so I don’t have a hit or miss story. All I can say is that tonight the food was good. My salad was good. The waitress was nice and attentive. No complaints.
Overall. I can’t say if the food is hit or miss but our food was cooked good tonight. I would recommend this location.
PROS:
— food was cooked to liking

I have been diagnosed with celiac disease, as well as food allergies. I went to this restaurant because I have heard they offered an allergen menu. I had previously gone there and had a pleasant experience, it must have just been the server doing their job well. Because the second time that I was there although my server was again helpful, management wasn’t. When someone has a food allergy the managent is to be notified, and he was. But he openly admitted to only relaying part of my allergies to the back of house. He apologized non stop. And I thought of it as an accident, which really sucked on my part because yay I had to go to the hospital! The manager took my info and told me his corporate office would be in touch with me. Days went by and I heard nothing, so of course I called the restaurant to see what was happening. I speak to him about the situation again but this time he was not apologetic, he basically told me I lied about the entire incident (implying I faked being sick for a free meal). I finally on my own got information to corporate and called them. They did make things right, but only after I called them a few times to slove this issue. Food allergies and Celiac Disease are serious and not to be taken as a joke, I hope no one else has to have this happen to them.

Service was great, very friendly with my little guy. The food on the other hand left a lot to be desired.

Frequent here often service is always most attentive, today the chicken blt was a bit on the dry side. Told the waitress Linda and she immediately had my wife’s order changed for the cheese burger. Manager came over to deliver the new order, and said he was looking into the chicken issue. As I mentioned here often and am pleased too see Great customer service at its best. And by the way they have the best salad bar in all Middletown

I come with my girls biweekly we like it here it’s clean everyone is nice and the food is good. This one is better than the one in the mall that one needs an overhaul …

It’s a typical Ruby’s and the food is good and the staff are great and have never had any problems.

Salad bar was good, sliders ok, service was nonexistent. Don’t sit in the bar area during lunch unless your at the bar. There is only one waitress and she only pays attention to the people at the bar.

3^rd time, each time it get worse. I am done with this restaurant. Good quality food, they just can’t get it too you hot and fresh. They were not very crowded, seafood overcooked, food just warm.
Hostess told the waitress that a table near us complained all the time, no matter what.
On the way out, I told the hostess that if that couple complained tonight, they had every right too, as our food was lousy also.
Sorry, she said… Maybe people are complaining because the food is really lousy!

I’ve been to this restaurant several times in the past several years. Overall it’s better than the Ruby Tuesday’s in the Mall, but not by much. Service and quality definetely seem to be on a steady decline. Tonight I went out with three other people. Service was SLOW. The man was very friendly but seemed to be working too many tables, also forgetfull. They tell you to pick two sides for your entrees but if you want salad bar you have to pay extra. I got a blue moon which was okay, but two others ordered Long Island Ice Tea and Strawberry Sangria, and neither were thrilled. Food overall was good, as well as dessert, Blondie was very good, but a lot of frustration over service marred the experience. You can get better food, drink and service in over a dozen other places in town.