MD Now Urgent Care

Super Friendly Staff. Front Desk folks, especially Eisder, were very friendly and helpful. Loved the «follow up next day call». I was in and out and fixed up in no time. Good Job! Thanks for your service!

Called too make my 3^rd appointment this week and I got the worst rudest customer service ever. A woman named Aneed /​ANEID (I will correct my spelling when I come in today and ask how to spell correctly) answered the phone and was talking to me like I was completely stupid. APPARENTLY SHE DOESNT NEED TO BE WORKING IN A PLACE WHERE SHE DOESNT UNDERSTAND WHEN PEOPLE SAY THEY NEED TO COME IN AND MAKE AN APPOINTMENT. I can not even explain to you the rudeness she was giving me through the phone. clinics like this are suppose to make their clients feel welcome and re assured that u will be okay and they know what your talking about. TERRIBLE TERRIBLE LADY.

TERRIBLE
Well our doctor wouldn’t be available as soon as we needed so we went to this place to get a prescription for my wife migraines!
They were very quick over the phone and the place was clean.
We talked to a doctor which seems completely obnoxious and uninterested.
After explaining the prescription we wanted had worked perfectly before and we would like to continue with the same, he was insistent in trying a new drug with was used even for epilepsy, we were concerned but he said to try for a few days, and if would work to call him.
Not only it did not work, but we found out it was a terrible drug, would stay in the system for a long time and could affect my wife if she was pregnant.
All this terrible advise to get a prescription!
We called the doctor which NEVER WAS AVAILABLE TO PICK UP THE PHONE!
I try to explain to the receptionist due to a lack of professionalism, and us having to go back there the doctor should just write the prescription we asked in the first place!
The answer!?? WELL YOU WILL HAVE TO PAY AGAIN!
THIS PLACE SEEMS NICE AND ORGANIZED ST FIRST, BUT IT IS JUST ANOTHER MONEY MAKING MACHINE!
The so called doctor new we would need to go back «from his dubious prior consultation «
BAD PRACTICE!
NEVER AGAIN!

Overall, positive experience. Needing medical attention is rare in our household however when we needed to seen, the front desk staff, nurses & Dr.‘s were very kind and always asking to provide us assistance with whatever we may have needed. Even the waiting room is spacious, clean and not your typical «sterile» office. We were seen promptly and the process really felt personalized too (vs some Dr’s that speed through your visit). The team collectively make the time you’re there feel very comfortable & at ease. Huge thumbs up for this place.
The only reason I cannot give it 5 Stars is because of the weekend staff. We were called to come in for a follow up and the Receptionist was quite rude, and barely made eye contact when communicating. Otherwise, the rest of the visit was A+ as expected.

yeah if at all possible go somewhere else. I realize these places are set up for the masses that don’t have a regular doctor, or bad insurance or need a quick fix without visiting the emergency room. but still, go somewhere else. i also recognize they are GP’s in the very most general sense. but i went twice and was told both times that my complaint was basically unfounded and sort of treated like a complainer who had to wait it out.
turned out i have a very serious infection that 2 weeks later i am still fighting. as i say, if you are a young, inexperienced GP, fair enough, but emphasize the need for the patient to see a specialist rather than tell them they are complaining too much. was prescribed medication i did not need, you wait forever when the place is empty, i could go on. no point, i made my point.
someone is getting very rich off these places and it stinks.

Very clean! Everyone was very friendly, very short wait time. Doctor came in to see me & her was very nice & helpful

This isn’t the type of place you want to have to write up about, certainly not after a long weekend. But if you wake up on Sunday with your allergies coughing like you smoke the entire tobacco production of Cuba and sat in a room with 20 million dust mites. well you get the picture. be glad it’s there. At least with my insurance, the copayment was reasonable and a good value considering you are seen by a doctor (DO in my case) instead of just a nurse practitioner at a comparatively priced pharmacy clinic. I was able to checked up with a minimum of wait time, and even had an Xray done on site with the doctor able to tell me preliminary results (I’ll live :)
The nurse and receptionist were pleasant, even when I called back to ask some questions after I left the clinic. The waiting room looked clean and comfortable, and they have complementary bottled water while you wait.

Worthless joke run by nurse ratchet. I had bronchitis, they told me they would help me get my time off (3 days) from work excused. Now they’ve decided to call it the common cold and won’t fill out my paper work form FMLA. Go somewhere else.