Alumicenter

I made an inquiry for a screen enclosure. Provided measurements and pictures and never got a response. While it was a small job, a response would have been nice. I’ll be giving my business to another company.

I usually like to review my vendors in an effort to provide feedback on my experience in the hopes that this will help others. Prior to awarding Alumicenter with my project I called three different contractors of which one I know personally and its not Alumicenter, for me to choose Alumicenter over somebody that was recommended by someone I have personal ties with was a small challenge, in the end I went with the one that listened to what I wanted and understood what I wanted.
From the beginning all aspects of my project were handled professionally, from the first phone call to the last portion of our project was handle objectively and precise to plan. In my case a inground pool was being constructed when I approached Alumicenter for a quote on the removal of existing awning 40×12 and placement of a built to code Aluminum steel 40×11 roof to be placed besides the pool, timing was important cause I wanted the roof to be in placed prior to pool deck so that the details of the poles would be hidden with the deck. Although there was an unexpected delay due to building code changes that took place at the same time we agree to move forward with project. In the end the completed job ended Fantastic, the on site workers have excellent work ethics, I mean even thought my backyard was a disaster and the area they had to work with was a disaster they nevertheless took the time to make sure to clear and clean the area they worked on prior to leaving the property, if this is not an example of excellent work ethics then I do not know what is. They visited the site several of times and it was the same every time. I recommend that when sitting with the Alumicenter rep, be sure to do your home work first and know exactly what you want and be sure to bring this desire to Alumicenter up front and be patience just because one or two times they may not immediately respond to your call it does not mean that they are not monitoring progress of your project, it happen to me a few times but at all times they were on target.

I am extremely pleased with not only the product that Alumicenter delivered, but also their service. I had sent an email request for a quote and received a response (call & email) right away with instructions on how to take measurements on the area I wanted to cover with an awning. Ana was extremely helpful over the phone and really professional and friendly. It happen to be that they had an opening the day after I received the quote and I was able to schedule the work right away. Juan Carlos came that same afternoon of the quote and took the exact measurements and he was also knowledgable and friendly. The next morning the workers arrived and got the job done within hours. They also picked up after themselves and left the area spotless.
I highly recommend Alumicenter! BTW, great pricing. Received other quotes which were almost a $ 1000.00 more. Did receive a cheaper quote elsewhere, but the service was not upto par even with returning phone calls.

Alumicenter inc does quality work and has a great attentive staff. Prices are reasonable. I would highly recommend.

We were trying to get Juan Cohen of to come and give us an estimate for a screen enclosure for our house. After Juan Cohen not calling or not showing up for a scheduled appointment. We thought we would give him another chance (which was 4^th cancellation) on the day of the appointment. One hour before the scheduled time he called this time just wanted to reschedule appointment again (changing it for the 5^th and final time). The architect has given up his appointments all along to accommodate Mr. Juan Cohen. After a month it was time to say good bye to Juan Cohen and the company (ALUMICENTER).
It was lucky for us found out what kind of company we were dealing with before any contracts were signed.
Warning other people to avoid this company.

Of all the aluminum carport/​canopy manufacturers I contacted, Alumicenter was the most responsive and provided the most reasonable quote. They were thoroughly professional throughout and communicated promptly, showed up when expected and installed a quality suspended canopy that met or exceeded our expectations. I highly recommend them!

The company took a while to even come out and give me an estimate, having to reschedule. Met with Juan and agreed to the services. Shortly after installation of the screen porch, I had issues with the door handle they installed. I contacted them with several voicemails and emails and even had conversations with them regarding the issue.
What I was told was that they were «very busy» and would come out when they get a chance. After 2 or 3 times of hearing that and setting no-​show dates, I simply gave up. What’s interesting is how they keep customers waiting but wasted no time reaching me for the balance of money. As a property owner, I would not recommend this company, poor customer service and delivery of promises.

Good pricing, good service, good results.