Metuchen Power Mower

Terrible. Came in to spend over a thousand dollars on a Stihl chainsaw. Was talked to by an uninformed employee who smoked a cigarette inside the store while showing me a saw. Left and went to a better local Stihl dealer, who had the same saw for less.

Beware**** this place will rob you. Sent my snowblower there to be fixed and the guy said he would call before any work was completed never heard back from them a week later they want to call me to tell me it’s ready for pick up and the total. They were beyond rude yelling at me when I asked why didn’t anyone call me. Then after the rude nasty person on the phone I have to go there and pick up my blower once I get there they refuse to use my card. When it Clearly states we accept Visa and Mastercard. If you like to be yelled at belittled and screwed with then this is your place to go if not stay far far away hopefully the is place goes out of business before another person gets ripped off and treated horrible.

I’m a local contractor. I brought in my 1 year old Stihl Demo saw for basic service, as it wouldn’t start. After they assessed the saw, I was told that the upper end of the motor needed to be rebuilt, at a cost of $ 4 – 500. I was also offered the option of buying a new one for $ 1400. I took the saw with me and brought it to another mechanic, who changed the spark plug, air and fuel filters and charged me $ 78…
Maybe it was just me…
I will say I recently bought a $ 600 backpack blower somewhere else…

I Needed my lawn mower fixed. It wouldn’t fit in my car so I called to see if they would come get it. They came and got it that day! It was fixed in 2 days and they brought it back. Friendly fast service.

This place is run by a sloppy person who lies and is trying to hold my equipment hostage. I was upset because they told me before I let them take my equipment & they assured me my machines would be ready at a certain time. When it wasnt ready, I waited two more days, then a week later I complained. Next, I was told me I wouldnt be getting my equipment back at all. No problem, I got money & I am buying three new pieces of equipment, while I take him to small claims court. I WOULD SUGGEST NOT GOING HERE FOR ANYTHING EXCEPT IF YOU NEED A HEADACHE! The best part is I never signed anything authorizing for him to take my equipment in or work on it. The young man obviously forgot the most important legal part of the transaction. I love bringing justice for the little guy & this time I am fighting for myself so I will work even harder! Cant wait for this to be part of the public record of how Metuchen Mower treats customers. I guess they are acting this way bc they built a new store and think they are Gods now or something. Well not me. Once I have the transcripts from them being ordered to stop stealing my lawn equipment I am gonna print it up and hand them out all over town, SO HOPEFULLY I CAN SAVE OTHERS THE HEADACHE!