Valleywide Restoration

I called Valley Wide on the word of a good friend. I called to set up an estimate to repair our master bath. The estimator came out on 2÷3÷16 and said he’d get the quote to us shortly. On ²⁄₈ I received an email that I’d have my quote later that day or the next. After sending a follow up email, I finally received that estimate on 2÷16÷16. I emailed him that same day letting him know we decided to do a different material for the shower. On 2/​17, he thanked me for the email and said he’d get that updated quote to me as soon as possible… today is Match 1 st and I’ve yet to receive that updated quote. It seems that our business was perhaps not wanted. That’s the only reason I can think of for taking such a long time to get a customer a quote, maybe hoping that we’d go with a different company. Well, it worked.

We went with Valleywide Restoration against the advice of our insurance company. We deeply regret that decision. Valleywide’s subcontractors did a fine job restoring our home, but Valleywide’s inventory and care of our personal property left much to be desired.