JMAC Heating and Cooling

Totally super service. Best price on the best product with a 10 year warranty on labor, parts and compressor. After the crane had lowered the heatpump and left the installers found minimal damage on the case so brought the crane back and took the heatpump away and brought another new undamaged one with no extra charge to give me maximum satisfaction. The site was cleaned up after the installation and the installers were thorough, neat and made sure everything was working perfectly before they left.

WOW! Just WOW! I have NEVER had such honest, friendly, excellent service from any AC company. The heat pump on my rental was not putting out any hot air. Called my usual company. I had just paid this company $ 1200 to fix the ac on the heat pump 5 months ago so I was dreading hearing what they had to say this time. I told two parts needed to be replaced, one was the circuit board and another part that was rattling at a cost of $ 1500. OR they could just replace the heat pump for $ 7000. OK that woke me up! $ 7000 for a two 2 heat pump. So I asked around the JMAC was recommended to me as a good company. I called in the morning and they had someone there by 12:30 pm that day. The tech said the system had too much Freon (thanks to the repair that was made five months ago). He took 3 lbs out and that fixed the heating and the noise problem. So instead of paying $ 1500 to repair the heat pump or $ 7000 for a new unit, I paid $ 75 for a service call. I’m SO, SO HAPPY, I called JMAC and got a second opinion. My tenant is warm and happy too!

My HVAC system went out at an investment property I own. I called 3 different AC companies that all came highly recommended from different friends/​colleagues. When Kody called me from JMAC he was the only one that asked me questions like «How long will you be keeping the home?», «What kind of system do you want?». The other two companies had relationships with a certain carrier and that’s all they sold. JMAC ended up being the best priced system, they got out the very next day to replace the system and did a great job.
I would highly recommend them to anyone looking for a honest, reliable HVAC company.

Yes, JMAC’s work is as good as it gets in heating & air conditioning! We had proposals from 3 other companies to replace our heat pump/​air conditioner unit outside our manufactured home. Luckily, a couple of our neighbors recommended we check out a 4^th company, and it was JMAC. In speaking with John, we realized that nobody knew as much about what our home needed and how to do it as JMAC. Plus his quote was less money and tailored exactly to our manufactured home’s needs. It gets even better when the crew of motivated, polite, competent guys shows up and gets to work installing! They did a SUPER job, and we are very happy with JMAC all around. Thanks, guys!!!

Called them at 6pm last night, came to my house at 7am this morning! Went from 93 degrees to blowing cool! Quick repair and reasonably priced. Thank you!

I can’t believe we went from a hot oven-​house to a fixed ac in a matter of a few hours!!! I heard they were honest and fair-​priced, and I can say they really were!!! I was worried we’d need a new unit but he said it was fine! Some inexpensive repairs and a couple under warranty, and we are back feeling cool!!!

JMAC does business honestly. That’s hard to believe in this day and age, but it’s absolutely true. I bought a 5 ton unit from JMAC nine years ago and it has been heating/​cooling my house flawlessly and economically ever since. Two days ago I came home from work and the temperature in the house was 84 degrees and climbing. The air wasn’t blowing yet the compressor was humming. This had happened a few times before this year but was always easily corrected by turning it to heat for a few minutes and then back to cool. But since I live in Arizona and it’s the middle of June, I called JMAC to come and check it out so I wouldn’t have to worry about it during these brutal summer months ahead.
Brandon Yanes, one of their tenured technicians, came to my home and listened to my very detailed description of my A/​C unit’s symptoms and what I would do to correct it the times it had happened previously. He went on the roof and checked it out. He was up there about 20 minutes, then came in the house to give me his assessment of the problem. It turned out to be just a simple, 2 pole contact switch that was stuck shut causing the compressor to run continuously and preventing the blower from coming on. A $ 75 part plus the $ 75 service call, so $ 150 out the door.
Several of my friends have had to replace their exhaust fan motors here in AZ because of the harsh conditions, so I specifically asked him what he thought the chances were of that burning out this summer and causing me to have them come back out again this year. I was totally prepared and actually suggested that he replace it so that I wouldn’t have to do it soon anyway. He went back up on the roof and thoroughly checked it out and advised me I should easily get a few more years out of it. My point is that I totally gave him the opportunity to sell me something I didn’t need, but he said I don’t need it and to not spend money on something that isn’t necessary. What a refreshing display of honesty! For that matter, he could’ve told me I needed a new compressor and I wouldn’t have questioned it. I mean, the thing is going into its ninth summer in the most brutal heat on the planet. Seems like anything could happen to it and I should expect something major to happen to it soon.
These people genuinely do business honestly. They don’t try to sell you anything you don’t need and keep your equipment running smoothly at minimal cost to you. If I could give them 10 stars, I certainly would.

It was a pleasure working with everyone at JMAC to get our AC unit replaced. From Sales to scheduling to installation everyone was courteous, friendly and helpful. They gave us a fair price on the installation and moved quickly to get our failed unit replaced.
The installers were careful to cover up everything and clean up any messes. They ran into a few unexpected difficulties while installing new ductwork and plowed through them like professionals. I kept expecting someone to give up or mention additional costs but never heard a whimper. They also took time to answer any questions that I had.
I recommend JMAC without reservation.

I called JMAC on a steaming hot Wed night (high temp that day was 116 degrees) when Coolace, who put in my a/​c unit, was not able to come out to my house to fix my unit. The unit is a Carrier brand (only four years old at the time). Matt from JMAC came out and simply exceeded my expectations. He fixed the unit and went above and beyond. I would definitely recommend JMAC for your ac needs. I hope to develop a long term relationship with them for my ac needs.

Our house was cooling off at 90degrees on the hottest day of the year and it was miserable! Cody helped me out on the phone right away and sensed my desperation to get someone out there immediately. He sent Dominic who was SO nice and SO helpful and got things working fast. Dominic even took pictures of our AC on the roof and showed them to me while he was explaining our minor issue. These guys were highly referred to us by my husbands work mates and I would refer these guys to absolutely anyone who needs ac repair. Nicest people ever!!! Thanks Dominic and Cody :)

These guys did an outstanding job replacing our central A/​C unit and also did some new duct work for us, and retiring the ancient decrepit swamp cooler unit. They did a great job making the new install look a lot cleaner on the roof, disposing of the condenser water properly, and we’re keeping the house cooler while using less power. They even set the fake owl that had been knocked over in a wind storm last year back up. Oh, and they came in about 100 bucks below their quote even after a thermostat upgrade. The installers were friendly, professional and went out of their way to make sure we understood the finer points of our new system. I understand they provide financing, but I paid cash so I don’t know what sort of deal you get with that.
I don’t think I’m ever going to let anyone else touch our HVAC system again. I’m calling my home warranty company to recommend JMAC as a provider. They are simply the best.

I have no idea where to start with my review so I guess ill start at the beginning. I have been having issues with my AC for over six weeks and have some other AC company coming out each week who could not find or fix the problem, I finally got fed up and spotted JMAC in the parking lot of my condo working on someone else’s AC. I stopped the service technician Cody for a business card and to see if he could take a look at my AC to figure out the problem. Cody stopped by after finishing up his other job and diagnosed my AC problem as a broken thermostat and had a new one installed in an hour and a half. I cannot give enough praise for the awesome customer service I was provided and will certainly be calling JMAC when I have any other HVAC problems.

Whenever I have AC problems, I always give Kody a call. Someone comes out quickly and their employees are very down to earth and practical. I’ve been using JMAC for a couple of years for both my home and rental property.

I can recommend JMAC without hesitation! They were recommended by our realtor when we sold a rental house and the home inspection found that the A/​C was not working. Cody in the office arranged for Lonnie to meet me there early the next morning, he replaced an inexpensive transformer and checked the rest of the system. A pack rat was nesting in the unit, but everything checked out OK. I was surprised at their bill, which was far less than I expected. A few weeks later the A/​C was not working, and Lonnie came out the very next day. The rodent had evidently chewed some wire insulation and the system was occasionally shorting out. He quickly found the problem, fixed it, and Matt called with the report of what the problem was. He said the second service call was at no charge, and I argued that it certainly was NOT their fault. He wouldn’t budge, and I wasn’t charged a dime. You can rest assured that JMAC will get ALL my future business!!!

Matt @ JMAC knows how to take care of us.
He had Lonnie at our house w/​in 2 hours of me calling in. Lonnie diagnosed our problem and ordered the part. Lonnie temporarily fixed my A/​C until the part arrived on Monday.
My invoice was less then estimated due to the price of the part. Sweet.
I will call them again in a heart beat & you should too.
Thank you Matt & Lonnie.

John was knowledeable, prompt and reasonably priced. I am so happy to have found him, knowing in the future if I have an a/​c problem again I can count on him. I called because my a/​c unit was not turning on. He found the problem with the thermostat and also checked freon level, which was low. A/​C running great. Was able to come on the day I called, which I did not expect either! Highly recommend using JMAC.

John McDowell of JMAC came highly recommended when it became clear i needed to replace my whole AC unit. Tired of living in my house only suitable for bikram yoga lessons, i called around to get estimates. replacing an AC in August weather in AZ is not an easy feat, not in time, ease, or $$$, especially being a female. I was given some endearing background about John and his work ethic with his high recommendation: he’s a former fire fighter captain, has a large family who tirelessly works for his business and is very honest, making his customer service second to none. OK, i’ll call john and the other guys too. John immediately called, and offered to fix my beyond rescusitation ac unit as an alternative to buying a new one to save money. No, i said, i’m pretty sure the unit i have is not fixable. after his inspection he concurred. he sent me a bid for the top of the line Trane AC unit. I had a bid from another company come in lower, but learned this was a «night/​day» unit, not up to standard or considered as good a unit. i had other companies bid to install a trane unit and by far jmac was the lowest and the choice. even more impressive jmac offered to install my ac unit once i decided to go with their company the very next day! Other companies that put in the bid offered to install in a week or so. Jmac also offered finance/​payment options, though i paid in full with my credit card.
i was at work the next day when jmac crew showed up and gave my home fresh air via new unit. even my pet beta fish was grateful. when i came home from work i saw my new unit installed on my roof, better yet i walked into a nice air conditioned home, my thermostat all modern and installed with my manuals left in place.
jmac did a top notch job, all i had to do was give my ok and they got the job done right away. the unit i bought also includes 2 years labor, 5 years parts and 10 years warranty. I’m very happy and cooled off with jmac and think they deserve to be considered for ac/​heating needs. this professional, affordable and generous family owned business more than deserves the 5 star rating they earned.
thank you again Jmac for quick painless resolution.