Definitive Air

Another positive experience with this business, as Mike cleared our primary condensate lines. Definitive Air simply has to be the very best a/​c business in the Valley!

Ethical, honest, and reliable all words I would use to describe Mike. My air conditioner started making weird grinding noises. My parents recommended I call a company that I will not name, the repair person told me my fan and another part needed to be replaced and quoted me over $ 900 to do it. I called around to at least 10 other companies to get quotes; all of them jerked me around either playing games (asking for extreme detail like did I want 110 degree ball bearings or 180 degree ball bearings on a simple part) or flat out refusing to give quotes. The quotes I got were around $ 600-​$ 800. I called Mike and he was no nonsense, I told him what I needed and braced myself for the run around. Instead he simply told me «Oh that’s a flat fee» and quoted me substantially less than all of the other companies. He came out within several hours (during peak heat season no less!) was pleasant and professional and fixed my unit. He also told me that he thought I could get another few years out of my 16 year old unit (the other company told me I’d be lucky to get a few months) I won’t use another repair person ever again!

Called Definitive Air for a service on an A/​C unit after reading all of the positive reviews. Set an appointment for this morning. No call nothing. He was a no show. I’ve already gone with another company. I even asked at the time of the call if my residence was within his service area, to which Mike said yes.

Definitive Air is the most honest, reliable AC company in the valley. They are reasonably priced, they never mislead you and they are the friendliest, nicest family I have ever met. This is a family run business, Mike does all of the work personally himself, and sometimes brings his son (or daughter) and his wife schedules the calls. She is so sweet. I trust this company to do all of my AC work and would refer them to anyone. Mike I such a great, honest guy. Love this company!

I have used Mike and Definitive Air for more than 3 years now and their consistency, honesty and knowledge truly differentiate them from other AC contractors in the Phoenix area. Mike has also helped many of my friends who had their AC’s die or suddenly turn off and were stranded with no heating or cooling. I recommend Definitive Air to everyone I can who is looking for a worry-​free AC contractor.

We called Definitive to do some preventative maintenance on our AC unit. We didn’t require major repairs and Mike was honest and up front about it — he didn’t try to sell us on any extras like you hear other companies try to do. Hope to spread the word that we finally found a trustworthy contractor!

I want to start out by saying thank you.
I want to say thank you for the previous air conditioning company who ripped me off thousands of dollars in previous repairs.
Without that company, I would have never found Definitive Air. I would have never been introduced to the company that will service all of my air conditioning units until they call it quits, or I die.
Mike and Carol are the most honest and courteous people I have ever meant in my life. I had a quote for thousands of dollars in repairs. Mike fixed it for $ 85. The other company told me I would need a new unit because my six year old unit is falling apart. My unit has ran since Mike’s $ 85 fix last year, no issues at all. I was told if I was to buy a new unit it would cost 12K. Mikes quote, less than 7K.
Carol listened to the problems I was having and took the time to explain the process and what to expect. She was very kind and helpful.
This is how a family business should be ran. This is the perfect company.

Quick, reliable and trustworthy!

Quick, Honest and reasonable. can’t ask for more than that! Will definately use again!

Had some issues with our unit. Just quit in the morning. Mike was on site by the afternoon and had it fixed in no time. Friendly, smart and professional! Will be calling Definitive Air any time I have AC/​Heater issues.