These style of hotels have their pluses and minuses. The pluses are secured access doors and cameras in the hotel and parking lot. It has laundry onsite; although it is slightly over priced. It has excellent high speed Wi-Fi access. One of the fastest in the area. The rooms are very clean and well maintained. The room rates are very good for the area. Most of the staff is excellent; Bob, the manager is friendly and approachable. Nikki and Michael are the best employees at Value Place; by far. The only bad staff member I have seen so far is Trisha; she is always rude, never smiles, never helpful, highly obnoxious and just has no people skills at all. Don’t let her ruin your stay though, there are bad apples everywhere. The minuses are; the cable TV choice is pathetic. They do not even have AMC; and no HD at all. Lastly, the walls are thin, so the noise from drunks stumbling in at 3AM can get stressful. All in all; it is the best value and stay in the Mentor area. I highly recommend Value Place Mentor!
E L.
Tu valoración: 3 Chicago, IL
In brief, this is a ‘No-Frills’ extended stay hotel, and I only had minor issues. Those issues have to do with the censored, NON-wifi internet and emotionless staff. The hotel is geared for long-term(i.e. extended) stay traveler/guests. You have to pay by the week and not by the day. They charge a very reasonable weekly rate(b’tween $ 219-$ 269) depending on the time of year and room type(3 types). I stayed in the low end studio. The rates are only for the room. Even though they have stoves and are extended stay, and unlike say their competitor ExtendedStay America, they don’t have cooking pans, dishes, drinking items or utensils. You can get them for a one time payment of $ 30. That comes with 2 glasses, utensils, dishes and a frying pan and sauce pan(with cleaning towels). You also must pay extra for ‘unlimited’ clean towels and linens. What that means is, since the hotel only supplies your room with 2 bath towels, 2 wash clothes(also a bath mat) and bed linens, once you use them, you can switch out at cost(forgot that cost). But if pay $ 10 per week, you can switch multiple times within a week. It also includes unlimited toilet paper. The internet is also extra(surprise, surprise) at $ 10 per week. It was a DSL cable, NOT wi-fi(but my last week on August 12th, they added wi-fi). It is okay, but they have managed to censor it from porn sites and sites that are torrent related. And any censoring is bad in my eyes. Other issues are the staff doesn’t seem that friendly. That is not a total negative, but a smile and a hello every once in blue moon would have been nice. I did have an issue with my air conditioner where it would shut down for no reason and maintenance had no clue what to do. The unit gave a code of ‘Br’, so I looked it up on the internet. It was a breaker issue. I made a copy of the manual code page for the maintenance person and he did nothing. I managed to keep it working by occasional unplugging it and replugging it and it would keep working. So maintenance is a negative. It was a clean place, nice simple clean rooms, nice laundry room, working elevator and good location to everything(restaurants, roads, Cleveland). For the price, even with the extra costs, is good. If you want nicer and pricer, there is a Residence Inn next door, but if you are on a budget, nothing comes close to Value Place prices.