The Great Frame Up

Hard to believe this place is in business. The store is a chaotic mess, no counter space, or much floor space for that matter, there is unorganized stuff everywhere. As of now they have lost my piece for framing, told me to come back tomorrow; it has been 2 weeks and was a simple frame job. Yikes. Never again!

Do not bring your art into this establishment. I am a professional photographer who brought in a photo for framing. Like the previous reviewer, I was told it would be done in a few weeks, but after a month I started calling and emailing but received no reply. I went in and asked the Manager to either please frame the photo at a discount or return it. She said she would frame it. I went in yesterday, Friday, and when I walked in the Manager calmly went into the back and emerged with my unframed photo. She then asked me to leave, and simply exploded on me about having the worst two months of her life, about having gone through 5 employees that month and that her new employees don’t speak English. It was vey weird, pathetic, and in the end shocking to be refused service after waiting for it for well over a month. She literally kicked me out of the store. The woman who runs this shop is suffering either from dimentia or Alzheimers. The owner has no business employing her in any capacity, especially in a Managerial position.

Don’t, under any circumstances, go here. I brought an original oil in for stretching a month ago and as of today it is still not done. Owner is avoiding my calls and has nothing but excuses. I was in again 2 ½ weeks ago to tell her I HAD to have it by today and it is still not done. Have half a mind to report to the BBB…