Capelli

Epitome of a pretension and southern hair competition. You want customer service as a new client, not treated as another head to cut with fake smiles and chats to believe they give a crap about you. Been here several times and the atmosphere and pretense never changes. All the stylists seemed to be stressed out about getting their current client done to get on to the next one. It’s a weird southern wannabe socialite thing if you’re into that. Lived in multiple cites, born and raise in the South, and this is by far one of the reasons I strived seek out the real deal in other more experienced cities. You want your hairwashed and styled the way you want it, not to be brainwashed by these social robots to believe it looks decent.

I love this place! Mary cuts my hair and she is the best! Ive been to a number of salons around Memphis and there is no way I’m leaving Capelli. Seriously though, I’m moving out of Mempho for a job and I already have an appointment scheduled for each time I am coming back to visit.

Love it! I had my very long, curly hair cut to donate to Pantene beautiful lengths program. Julie did an amazing job! Best blow out I’ve ever had. Typically stylist straighten but make my hair huge in the process. My hair has so much natural volume that I like it to be sleek if I’m getting it professionally blown out. Julie did just this! I’ve heard they do great color here as well and can’t wait to go back and find out. Very reasonably priced for a professional salon.

One word: Megan! I have very long, straight hair and generally trust anyone to cut it. It is easy to fix if someone screws it up. So I looked to Unilocal for a hair place and got Megan by the luck of the draw. She took only a bit off on length and helped me by giving me some awesome layers. She took the time to teach me some styling tricks and didn’t give me an aggressive sales pitch for products, just some sincere suggestions. My cut was $ 55 plus tip and worth every penny. I even had great conversation with her, not about the weather and other boring stuff, but about payola and the music industry!
The salon is big! The have complimentary water, juice, cookies etc at the entrance, so you will feel fancy! They were courteous on the phone. This was a great experience for me and will hold out on my next cut until my next visit to Memphis!

I’ll just address what needs to be addressed about Capelli right off the bat. This place is totally chi-​chi. Yeah, I said it. It’s as upscale as hair gets in Memphis and you’ll feel it the second you walk through the doors. From the fancy schmancy bead-​drapes hanging in the windows to the designer hair stylist stations with ultra fab drawer knobs, super cute mirrors and daily fresh flowers in a built-​in vase– it screams decadence. Let us not fail to give a nod to the fresh coffee, popcorn, cookies and soda section you can help yourself to. There are few things in life better than a day of pampering– nails, hair, the works. Everything Capelli lays out in ambiance only adds to this experience.
Yes, but Erica B, I’m not there for ambiance I’m there to get a good hair cut/​color/​style/​etc. Don’t fret, Capelli has you covered there as well. I had the privilege of being a part of Capelli’s apprentice program back when I was doing hair and let me say, I learned more in the 6 months I was there than I did my entire time in beauty school. The stylists here are on top of their game. Say what you will about attitudes, not being comfortable here, it’s too expensive– pshhhh whatever. If you want good hair– you’re golden with any stylist that works behind a chair here. No joke. If you want your color done– go to Heidi. You may wait for that appointment and you may pay an arm and a leg– but you will walk out with a phenomenal head of hair. Haircut? Again, if you’ve got the time to wait– book with Lynn, the owner. What she is capable of doing with a pair of scissors is just sheer genius.
I think my favorite part of Capelli is that as a client, you can go in and get color done anytime– no appointment. Yes, you heard me correctly. This won’t include any cut or styling afterward, but color– yes. Anytime– no appointment. How does this work you ask? The stylists here do not apply color to their clients– they can and will if they aren’t busy or booked– but for the most part an apprentice or shampoo tech will apply it. This means you can walk in anytime, they can grab your color card, your stylist will come over and double check that your formula doesn’t need any tweaking and you are good to go. This is one of the smartest methods I’ve ever encountered– especially for women who need touch ups on the regular and don’t have the sense to book ahead of time.
Is Capelli busy? Yes. Is Capelli expensive? Yes. Is Capelli a bit stuffy? Yes. Are you going to be satisfied with your hair– definitely. And in the end, isn’t that the reason you’re going in the first place?

I had my hair done here by Megan and was very happy with the styling. However the salon is extremely busy and expensive. I felt like a product on a conveyor line and won’t be back.
Apparently the owner is satisfied with one crowded location with miserable parking in E. Memphis.

I’m a guy, so I always have that hint of a weird ‘out of place’ feeling whenever I’m going to a new place to get my hair cut. So, as a downside to moving to a new city, I had to find a new place. I went first to Capelli’s on a Saturday morning on a recommedation… and, well… 2 stars.
The good things: Location is easy to get to, parking in that strip mall that they’re in off of Poplar isn’t an issue. There are many different stylists to choose from there, and you can even see them online if you’d like. Many people go there, and like it a lot… so, that must mean something, right?
The bad things: It’s not welcoming… and that’s always the «ugh» feeling of when you walk into a new place and say immediately «I don’t like it»… you just know, I’m not sure how, but you do. The layout is akward and you have to walk around people and in between stations that are crammed too close together. On a busy Saturday morning, it is very loud and a bit chaotic, and your stylist might even have multiple people that he/​she is working on (mine did), and it really takes away from the experience.
So look, if you find the right person to cut your hair and they know how to chat it up for a bit, it generally doesn’t matter about the place or the other people around you… but I’ll say, having been to what seems like 50 or so different places to get my haircut in my travels… that Capelli just didn’t make the cut. Maybe you’ll feel the same, maybe not! Good luck!

I had my first pedicure at Capelli many years ago. I still believe that it is the best one I’ve ever had.
I love this salon– not only are there expert stylists and colorists here, but there are so many great amenities. Snacks, drinks and free wifi while you wait.
In addition to cuts and color, you can also get extensions, hair treatments, makeovers, nail overlays, eyelash extensions, and even perms.
Getting married? Check out Capelli for special services for brides and bridal parties.