The Paper Store Of Medford

Standard store, decent size, certainly not the best selection I’ve experienced from The Paper Store, (I prefer Reading for a good selection,) easy parking and fairly convenient location. I live within 5 minutes of here, so when Hallmark closed I was pretty bummed, I like having someplace with a better selection than, say CVS. When they opened I was thrilled by the convenience. I had been a few times without issue.
I stopped in today to buy a card or two. It’s Sunday, so they would be closing at 6. It was before 4:30 when I stopped in. I bought one card and my total was $ 4.24. I paid with a $ 20 and the cashier asked if I had any change. I said no and she prepared to give me my change in dimes and nickles, not a single quarter to be had. I would’ve accepted it had she acknowledged the ridiculousness, but she didn’t, and when I did she disagreed and said «It’s money» I don’t believe for one second that they didn’t have quarters on hand, especially given that Monday was a bank holiday. The customer after me paid cash also, and the cashier made her change with nickles only.
I proceeded to speak with the manager, who was an even bigger jerk about the situation. She handled it so poorly that I returned my card, and even left the .76 there when I left. The fact that I would inconvenience myself so heavily to make a point should speak to how inappropriate the manager was acting.
I would’ve thought that with the bad reviews previous to mine they would be trying harder, but maybe she strives for failure. I’m not sure, I hope they make moves and get rid of her, and maybe the snotty cashier while they’re at it, but I won’t be back either way, so it doesn’t make much difference in my life. Maybe I’ll just have to suck it up at CVS.

I’ve been to the Paper Store in Medford several times and although I haven’t had a bad experience, there are several things the staff can do to make the shopping experience more enjoyable /​convenient. One thing that drives me crazy is when there are no prices on sale items & the sign clearly says «priced at marked» but there’s no mark…& there was no one nearby to ask.
That’s about it. Like I said, not bad. But could be better.

I’ll stick to buying my Hallmark cards at CVS. This store is understaffed, making it impossible to find someone to help if you have a question. Very frustrating.
When I got to the register the cashier was snooty and had attitude too. No thanks.