SmartFix

Max is wonderful! He has fixed my phone in the past and now my husbands phone and both are flawless! If you are looking for fast and friendly service, this is the place to go! It took 20 min to get my phone checked in, fixed and picked up with a price tag much lower than the alternative of getting the phone replaced (even with warranty). iPhone 6 Plus was only $ 130 and iPhone 5S was $ 95. Great service! Love this place and would recommend it to anyone.

Took my phone 2ce to have the screen replaced. It seems that they have cheap (very cheap) screens that they stick into the phone hoping it was last for at least 30 days but they keep shorting. I do not recommend this place

I just walked up to have my iphone with broken screen fixed. Max did an Excellent job and after a week all is great.

Dropped and shattered the screen on my iPad on a Wednesday evening. While at work Thursday called Smart Fix asked the price and time needs to repIr it. Dropped it off picked it up 3 hours later. Perfect. Couldn’t have asked for better service. Outstanding job

Very quick turnaround on a screen repair. Max is the man! Price was as estimated and very reasonable. Plenty of places nearby to kill the little bit of time you’ll be waiting.

Affordable and great repair. The woman, forgot her name, was highly skilled in screwing in small nuts into my iPhone and it looked brand new after she was done.

Top-​tear service, fast and reasonably priced. Chris at Tysons location looked at my shattered iPhone6 screen, gave me a firm $estimate and ask to come back in 20 min. That’s it!
The phone looks like new, you can’t tell the difference from original glass. It’s even cleaned. For ½ price of the AT&T insurance deductible, my phone has a new lease on life. Thank you SmartFix. I’ll be canceling insurance and rely on SmartFix to take care of problems if any. Highly recommended.

Satisfied with the service ! Welcoming and friendly associate Alan, helped us in our convenience fast and on the spot. For the best prices around i totally recommend smart fix :)

Brought it in, a asian guy help me with the already replaced screen by him before. He keep telling me the reason the replacement screen keep popping up is that i drop it. Hahaha. I told him no, he keep saying yes. LOL. its in a otter box case. Plus, its under the 30 days. I suggest that maybe he replace it with a bad screen. Oh well, i knew he’s attitude is bad and it can not ever be changed.
I left upset.
Came back 2 days later. And i saw a young lady. I tried again.
Customer service from the little young lady is great!!! Looked up my info, She open it up and figure out the problem. Fixed it great! She was really nice about it too. I ask if i owe her anything. She replies, no its our service.
Wow!!!
Advise: go to the girl (ms. Positive energy) not the guy (mr. Attitude)

Had my phone fixed twice, both times they did an awful job with the workmanship. Installed defective screen that does not work right. My Sony Xperia Z3 smartphone doesn’t rumble anymore, and is half broken after getting «fixed». Owner of the store, Nick Lee, refused to do absolutely anything to solve my problem, and seemed uninterested in my complaints, and was unresponsive. I had to complain to the BBB about my problem, since he was not interested in solving it himself. I do not recommend anyone to fix their phones at this business.

Very impressed with my results from the SmartFix kiosk next to the Banana Republic at Tysons. They quoted me $ 85+tax and ~20 minutes to replace my completely shattered iPhone 5c screen. I got some starbucks, did some quick shopping, and when I came back my phone was good as new right on time! Definitely cheaper and less painful than what the Apple Store was asking me to do and much faster than any other repair service was estimating. My new screen is beautiful and working perfectly! Thanks guys!

I never write any reviews but I had to review this store.
First I am a loyal costumer to them, changed my screen 5 times with them never had any problem. 15 days ago I changed my screen with them and gave their usual warranty for 30 days in case anything happens with the phone. So the guy who replaced my screen did not close the screen well and it just popped up (never dropped the phone).
I went to their store asking for replacement for the screen under warranty, he said no the phone has been dropped and kept saying he is not gonna do anything with it. he said the only thing he could do is replace the screen for $ 100 and he usually changes it for me for $ 115.
How can they treat a loyal costumer this way? not a good way to do business.
NEVER GO THERE LIARS!!!

These guys are absolute pros at what they do. I took in my iPhone which was, to say the least, in rough shape and suddenly stopped turning on. He went right in, got it running again, and replaced the screen in a very reasonable amount of time at a very reasonable price. It took a little longer than quoted since there was one guy and he had to take care of other customers, but for getting back a phone that now looked like new and worked perfectly, it was well worth the extra wait. Definitely recommend for any and all phone repairs!

I cant believe it! I was there on Sunday and had my iPhone 5 repaired. It had a crack on the front screen that has been driving me nuts for a while so I thought I would give this place a shot. I payed $ 90 + tax and less than 20 minutes later I had a perfect iPhone 5, it looked brand new! I saw some reviews from some people complaining about their touch screen issues but its been 3 days now and mine is perfect. The staff is super friendly and customer service was awesome! Thank you SmartFix!

I would recommend taking your iPhone here to replace your broken screen. The fix it fast and at a reasonable price. They also have different style iPhone shell cases if you’re interested in changing it. They charged me $ 100.00 for the iPhone 5s replacement screen.

I brought my iPad mini to Smart Fix on a Friday because it fell 2 feet (in the case) and had a small crack in one corner of the screen. Other than the small crack, the iPad was completely functional, but it is my daughter’s iPad, so we decided to get it fixed so the glass didn’t cut her little fingers.
Smart Fix took my iPad and said they could fix it by tomorrow, no problem. After charging me $ 169, I left waiting to hear from smart fix the next day.
I got a call from Calvin the next day saying they needed to order a retina screen and asked if Tuesday would be okay to return the iPad, which I agreed to.
When Tuesday rolled around and I hadn’t heard from Calvin, I called the Smart Fix store to check on the status of the iPad. After a lot of confusion — apparently they had mixed up my iPad with another customers ipad, Calvin informed me that they were unable to fix my iPad and he needed to return it unfixed. He asked to check the Tyson’s location to see if someone there was able to fix it, and I agreed.
Finally on Friday, Calvin called and said the iPad was unable to have the screen replaced, even though they had previously told me it would be no problem. I went in to pick up the iPad and was horrified.
Not only was my iPad NOT fixed, but there were now cracks ALL OVER the screen, parts of the screen were completely broken off, the home button DID NOT WORK, the power button DID NOT WORK — essentially, it is ruined. I took the iPad to the apple store afterwards and was told it is beyond repair, and now, out of warranty.
I would not recommend going to Smart Fix for ANYONE. Not only did they mislead me about their ability to fix a small, simple crack, but they completely destroyed my iPad in the process.
Calvin offered me 25% off of my next service because of what they put me through, but I will never go back. This has been the most disappointing experience. I have had to replace the screens on various devices over the last few years, and this was the first and only time a technician has not been able to resolve the problem.
Stay away, stay very far away. There is another place that fixes cracked screens on the second level of pentagon city in front of the apple store, try them before ever speaking with the incompetent folks at Smart Fix.

Dropped my 5s on the sidewalk and totally cracked the screen and protector. I brought it over to SmartFix at Tysons and they repaired it in 30 minutes and it works great again. Would highly recommend them.

I dropped my iPhone 5 and the screen cracked. I brought it in to SmartFix and the woman repaired it in 25 minutes. However, after returning home, the new touchscreen was non-​responsive and I could not use the phone.
I returned the next day and the little Korean girl who worked there told me that lately some of the screens have been defective and they would install another one. They did and after testing it, I found that it didn’t work. They removed the new screen and installed my original cracked screen and refunded my money.
I was disappointed that the whole process took so much time and did not resolve my problem. At least they took care of bad situation and refunded my money. However, it looks like some of the parts they use are defective and substandard.
Afterwards, I took the phone to a different repair shop in Arlington and they installed a new screen which worked fine.

20minutes of time and $ 105 later, my shattered phone is fixed! Quick, easy, & friendly service. Now time to put my trusty otterbox back on!

Dropped my iPhone while at Tyson’s Corner this weekend. Stopped by the SmartFix kiosk to have the screen replaced, it was done in about 45 minutes for a cost of $ 120. Screen looked great, worked great. Come to realize that the phone no longer turns the screen off when I put the phone to my ear. Obviously my cheek hits all the buttons and ends calls, mutes calls, etc.
Issue is I live in Northern Montgomery County… I called SmartFix to ask whether or not I could bring it to the SmartFix location in Montgomery Mall to which I was told no. I asked if there might be some discount on the service seeing that I was going to have to drive 60 miles round trip to let them fix their mistake to which I was very rudely told they would not discount the price «because I live far away». How about because they are incompetent?
For $ 120 you’d expect that they could do it right the first time, and when they screw it up you’d expect maybe they could knock $ 20 off of the cost for making their customer drive 60 miles in the hopes that their mistakes can even be rectified.

Location: this fixit kiosk is still located in front of Banana Republic, and is open during mall hours. You won’t find this in the mall directory.
BLUF: I shattered my iPhone 4 screen in the parking lot as I was getting in my car to leave work last night. I use my phone for work, and needed to get it fixed that night. As I kept using my phone, my screen was only getting worse. Glass bits everywhere. This is where I went to get my communications up and running.
I first called iNeed Zoe Repair (
), since the ratings are so high and I was sketched out by mall kiosks. It’s 14 hours later, and I still haven’t received a call back.
So, I desperately headed to the mall around 8:30pm. The dude at InvisibleSHIELD said he’s too busy and can’t do the repair because he has «paperwork to do». So, I head here.
For $ 83 bucks, I got some seriously awesome service and my phone was repaired in under 45 minutes. This morning, as I was chatting to IT about my iPhone adventures from the previous night. Turns out, one of our recently hired IT desktop support dudes used to work for Apple. He claims this is the best 3^rd party repair he’s seen to date.
So bottom line, yes, I totally recommend this place! I would give this business 6 stars if I could.