Caliber Collision

One of the shops suggested by my insurance company. I picked them because it was close to my work and I am very happy I did. Literally the best auto repair experience I have ever had. Courteous, professional, and superb service. They estimated a week to get the car back, but delivered it two days early. The work was outstanding, can’t tell it was ever damaged (bumper cover and dented front fender). Kept me updated with text messages as the car went through the phases of repair (parts ordered, parts installed, sent to the paint booth, etc.). Jennifer was the rep I worked with and she was great — exceeded my expectations for customer service and responsiveness. Thanks Caliber, I’ll recommend you to anyone who asks me where to get collision damage fixed.
P. S. They also thoroughly washed, waxed and cleaned the car inside and out before I picked it up.

Got my car fixed here and it came back better than when I got it (bought it used).It runs a lot smoother. I love my car and I am glad I got it done at caliber collision. I am glad that this place opened because I would never want to send my car to just any collision center or mechanic/​auto body. Caliber is where it is at. it’s also a plus that there is a rental place next door. I’m glad it’s an all in one.

This body shop was recommended by GEICO. I had already received an estimate from another body shop. Both body shops were courteous and efficient during the estimate process. The process for receiving an estimate was fairly instantaneous. Caliber confirmed their estimate after putting the car up on hydraulics. I received texts, and phone calls regarding the estimate with details. Their estimate was approximately $ 150 less than the other body shop. The work was impeccable and it’s lifetime guaranteed. The best part was how efficient, courteous, and good they were with communicating with me. Very polite. I knew approximately when I’d be getting my car back and they updated that information once they started the work. I wish I wasn’t moving out of state because I would use them again. An extremely professional business. I’m happy to recommend them!

I have to appreciate the one stop shop (insurance, repair, and rental). The repair was on time and their communication was awesome between phone calls and text messages. I recommend this place for insurance covered repairs.

Never give these crooks your cell phone number! I naively assumed that they would only use it send me important info about my car. Instead they’ve been spam texting me garbage about surveys and about how «cars are happy at caliber collision.» And this garbage is still being texted to me weeks after they finished with my car.
The text messages they send say that I can reply with «stop» to opt out. But when I do that, my phone warns me that it may incur a charge? What the heck?

Omigosh! I picked up my car at Calibrate Collision in Tysons Corner yesterday. They were so helpful, thorough, and quick! I didn’t expect at all that this would get finished so soon. The work was excellent, and they «wrapped in» an additional repair in the same area as my accident damage for very little extra cost. It would have cost so much more if I’d had it done separately. The car looks great, and cleaner than ever! I highly recommend them if you need body work. I don’t know how they could have been more service-​minded and helpful. Plus, they are right next door to Enterprise car rental, and escorted me through the rental check out and check in. If I ever need body work again, which I hope I won’t, I won’t even consider going somewhere else.

This place is seriously fantastic. I can’t say enough good things about these guys. Brandon was one of the best people I’ve ever dealt with in the automotive repair industry. This is coming from someone who has grown up with a father owning a major car repair business my entire life. He kept me informed and up to date through the whole process, sending me emails with status updates. I didn’t even have to worry about checking in. Service aside, the quality of their work speaks for itself. When I got my car back, it looked better than when we got it new. They buffed the whole car out and detailed it. Honestly, take it from me, I wouldn’t take my car anywhere else for collision/​paint/​body work.