McLean Super Cleaners

Bad news here! You can tell a lot about a business by how it responds to problems. For McLean Super Cleaners, a very small problem has become a big problem. Here’s what happened — When I brought to the attention of the owner (Mr. K) that his cleaning process had damaged the collar of two shirts — in same exact place on each — he shouted, then hung up on me. I called back immediately. He must have realized that I wasn’t going to be intimidated, he calmed down and asked that I drop the damaged shirts off at the store for him to see. I did so, then after waiting weeks for a reply, he said the problem — with both of the Nordstrom shirts — was that they were poorly made. (I’ve been a fan of Nordstrom shirts for years and continue to be.) Bottom line, I ‘had’ been a customer of this business for several months (due to its location) and am now pursuing a formalized action. Stay away from McLean Super Cleaners, there are many quality cleaners to do business with instead.

Horrible service. Lost my son’s button on an expensive school blazer –original employee was helpful and agreed to try to find the gold and embossed button. When I went to pick it back up first «no we do have your jacket» then «here’s your jacket we moved one of the buttons over since we couldn’t find original. «. Me: «No-​um now it’s missing another button. You took one more off to make it 4. That does not work». I open the inside of the jacket is now ripped where it has been originally pressed sloppily. I feel like I am in the twilight zone.
No manager, no help. Horrible horrible service!

Good for laundering shirts. No broken buttons in over 3 years! Reasonably priced and friendly service. Had a few things dry cleaned and no problems.