Emerald Acres Turf & Tree Care

We used this service for three seasons starting around 2007. While we were pleased with the first two seasons, we had a completely horrible experience the third year. We received charges on our bill that we had questions about, and when we contacted the company, they refused to explain the charges, and told us we had to pay in full. When we asked to speak to the owner, we were rebuffed. Several times. After we received threatening letters, we sent a letter via registered mail stating that we were not attempting to shirk our obligations, we just wanted to understand a few items on the bill, and we asked the owner to contact us. The owner never did, and in early 2015, six years after we had used the service, the company took us to small claims court to dispute the $ 200 charges remaining on a $ 900 bill (which we had already paid $ 700 toward).
We have never had a worse experience with a vendor. Stay away!

In my short time dealing with them they have been great. I have had them look at some trees and make some recommendations and they were wonderful — no nickel and diming on things. The arborist told me how I could do things myself. Very great. Customer service when I called was good as well and they came out fast.

First and foremost Emerald Acres always has great customer service!
We use there turf care and tick and mosquito sprays. I would highly recommend any of there services. Price is slightly higher than other companies but he quality of service is well worth any extra cost!