Inexcusably terrible customer service. Based on the referral of a friend who’s had a good experience, we set an appointment. I usually don’t complain about customer service. We set an appointment for my daughters 14th birthday a week prior. She was so excited. When we got there, the receptionist said that Mary(our hair person) was retiring, there was a miscommunication and there was no appointment available. Terrible customer service! Mary didn’t even come to the front to apologize or remedy the situation. We drove 25 minutes because a friend recommended her! The receptionist was young and needs to learn to at least smile or get a different job!
Janet K.
Tu valoración: 5 Marysville, OH
Everything you need for your one stop beauty shopping: hair, nails, massage, facials, hair removal and gifts. Friendly employees no gossip and that welcome home feeling. Plenty of parking, styles for young and old, and name products including Murad skin care products. Try them you’ll like it.