McDonald’s

Was passing through Martinez and stopped by at this nice looking McDonald’s. Had a nice drive thru that had two separate ordering intercoms. Ordered the food and waited for quite some time to get my order. I’m giving 2 stars because they messed up three times on my order. My receipt clearly states plain cheese burger and apple slices for both kids. Ended up with everything on the burgers and go-​gurts. Lastly gave me Diet Coke instead of regular Coke. Friendly employees but definitely could use some help double checking orders before they go out.

The best children’s playground I have ever seen in a fast food restaurant. Took one star away because fries were a little under cooked but will come back for sure.

I have gone multiple times and they have messed up my order multiple times. At first I thought people will make mistakes. But than after the third time I knew I was making the mistake for going back. I have had to wait extra time because they forgot an item from my order, another time they gave me the incorrect order and the last time they gave me the bag with an item missing. People are nice but that does not compensate the errors.

Only slightly better than the Walmart location. I pretty much got screwed out of food. I rarely eat at McDonald’s, maybe once a year. But when I look into my bag of food I expect to see at least my fries filled up, but nope, it was only half full. The quality of food is McDonald’s, and it should be no surprise how bad it is. The people in the drive thru were nice. But I’ll probably never eat at McDonald’s again. I don’t know how this fast food chain is still in business. It has gone downhill and the nostalgia of eating this shit from when I was a kid is gone. Yuck!

This store was recently remodeled. They no longer have the jungle gym outside. Instead they have a play area for children _​inside_​. What does this mean? It means that if you eat there, you get to listen to children screaming relentlessly. This is just a terrible design choice. I don’t expect any fast food restaurant to have a fine ambiance, but the experience of sitting and eating a meal here was simply unbearable. I won’t be back. :-(If the McDonalds corporation is wondering why they are having to close hundreds of underperforming locations in the US this year (2015), I would submit that restaurant design choices like this could be a contributing factor.

I ordered my food through the drive thru this morning. It took 15 minutes to get to the window, no problem. After I paid for my food the cashier asked me to pull in the parking lot and wait for someone to bring me my order. I sat in the parking lot for 15 minutes until I realize that they must have forgotten about my order after I’ve paid them. I went inside and I asked the manager where was my food. She said, I sent someone out there. I said, we’ll they didn’t give me the food or else I wouldn’t be standing here. I told the manager that I paid for my food and no one brought me anything. She was not apologetic nor did she look concerned that she had angry customers beside myself waiting for thier food for more than 20 minutes. This location is really unprofessional and they will never get my money again. I spent a total of 45 minutes here. I understand that they were really busy but they need a better system to handle the amount of traffic that comes through that place.

I was contacted by their service rep after not getting my correct order. They compensated me with a free sandwich voucher, so thank you for at least providing good customer service.

C’mon now last 3 visits they are out of sweet tea? Its not rocket science to keep a McDonald’s stocked with product! Poor management!

I did not like their hamburger. It is bland and flavorless. There was too much catsup and mayo on it.

Not an ordinary mickey D’s. Place has 4 touch screen video games, a software playground for the little ones, and a floor hologram game. Oh yeah, because of all this amenities the food is a tad more expensive. Overall it’s ok.

Recently remodeled with a double drive thru and indoor high tech kids area. I’ll always had great service at this location with friendly staff. They also always got my drive thru orders correct. When you have the craving for a Big Mac this is the place to go.

They recently remodeled the entire location. It seems to be more cutting edge with technology. The food is the same. The service seems to be a little better than before.
What did I learn today? The remodel caused the price of the $ 1 sunday to increase to $ 1.40. No such thing as a free lunch.

Incompetent people. Don’t Except to get what you ordered. This morning in the drive through, the person taking orders started helping us then, stopped helping us to help someone who pulled into the second drive thru. Wtf?! Then after they pull away they came back saying sorry I missed something… Like we didn’t notice. For Second the time I ordered Sausage and cheese Mc muffin, clear as day for the second time. They give me some with egg on it. Also charging me more, but the CHILD who was going to eat them has a egg allergy. He had no breakfast, Way to fucking go! This is why you get paid dog shit. Useless.

I’d give it a 4 for kids but overall it’s a 3
It will be loud because of all the kids, so if you’re a parent nothing new but if you’re someone who needs their quiet, it’s not gonna workout for you
Positives: Right off the highway, modern, new kids play area, with touch screens 3 and cushioned kid sized chairs, electrical outlet locations with modern «IKEA» type of look, it’s in a mall so plenty of parking and clean.
Negatives: worst coffee in about 10 different states I’ve had McDonald’s coffee, no straws or napkins out and caution signs all over the place. Super busy, so chaotic feel to the place.

I love this McDonald’s I do. Especially the play place. But I drove by and saw that they are updating. AND THEY GOT RID OF THE PLAY PLACE. This is upsetting. This McDonalds and the one on Monument in Concord. Im all for updating buildings, but don’t get rid of the kids only entertainment. We love it here! This is one of the main draws for customers and they are getting rid of them!

Local McDonalds, nothing special or unique.

Horrible service.
The Manager is one of the most unprofessional, rude and immature people I have ever met.
extra sauces?
FORGET ABOUT IT!
You wont get any more then 3.
complete Bullshit.
and when you ask for more sauce and send someone else to ask for more sauce and they still don’t give it to you, the MANAGER (skinny ass stupid lookin fucker) will call the cops on you.
seriously.
OVER SWEET AND SOUR SAUCE!
What does he tell the cops you ask?
That he feels «threatened» by someone asking for extra sauce and he cant give it to them because it policy.
Freakin sauce Nazi.
and when the cops show up they just laugh.

This McDonald’s has an extra advantage of being right next to a Baskin Robbins. In Martinez, this is called a food crawl…
Because this McDonald’s is located inside a strip mall, you have to work a little bit to get here and leave. It’s a perfectly functional member of this chain, and I appreciate the little extra bit of cleanliness and friendly service that I find here on top of my double cheesburger and fries.
And am I the only one that has been extra intrigued with McDonald’s after watching that Fish McBites commercial that I can’t get out of my head? Fishy, fishy…

Small lobby area to order as the layout was different than most McD’s. However, the Diet Coke was still $ 1 and refreshing as ever.

As a family we do not eat fast food very often if at all. I however was raised by a teenage mother and I don’t even give a second thought to fast food. My husband has trained me to be different.
Except when he knows that we are going out on a week night and only have a few minutes to eat something. This nights something was a 20 pack of Chicken Nuggets. That was it I swear.
Now, this is a McDonalds. I know, I know there might as well be a sign of the devil on the roof. This McDonalds was one of the cleanest I have ever been in.
The line for the drive thru was super long and you can see right through the window to the counter and there was not a soul in there. Of course I walked in.
Always analyze your surrounding people!
Our Nuggets were Nuggety? What more can I say. Now that my Lil guy is walking maybe when the weather is good we will venture out to the Play Place too. Its not indoor so Summer will probably be the time to visit.
I’m going to rename my cellulite divots this month «Nuggets» instead.