B & D Trailers Sales

Very Nice People.
My company bought a trailer from them years ago, and I was worried that we were overloading it. Several calls answered by patient people helped me to realize that tires were overloaded but that trailer was not, avoiding an expensive conversation about outright replacement.
We will need more trailers in the future, and I doubt that I need to look elsewhere, frankly.
Each call answered professionally — one calls a specialist for specialized knowledge, and I got it here in plain language that really helped.
Big selection of new stuff, too — GO BY AND SEE FOR YOURSELF.

So after my bad experience a few months ago with a dump trailer I purchased. B&D Trailers has proved to me that they are a good company that cares for its customers. The trailer that was sold to me was sent back and the manufacture took care of some modifications FREE OF CHARGE.
Cliff did all he could to make sure I was satisfied with the trailer and it met all my expectations once I got it back and it has. I have a 2 other dump trailers that get used and abused on a daily basis. Every now and then I need parts for leaf springs, fenders, tires or misc. items. I usually come in and they have everything in stock. The other trailer shop on Monument in Concord if I call them would need to order anything cuz they never have anything in stock. All in all B&D Trailers is the go to place for all your towing needs.

I ordered a roll tarp for my trailer. The tarp came in I dropped my trailer off on a Thursday, B&D said they would have it ready by Monday. Come Monday was still not ready. I told them I needed for a job on Tuesday. The guy told me they couldn’t do it by then and would leave the trailer outside for me to pick up. I get there to pick my trailer up and the roll tarp kit was still in its package sitting on top of my trailer. These guys are a joke. It takes an hour to install it. These guys couldn’t do it in 5 days.

We were looking for 7×14 cargo trailer to haul 2 motorcycles. Found the best price and definitely the best customer service here. I had called a number of places in Santa Rosa and Lodi before finding this right here in Martinez. The other places had what we wanted, but as I asked a few questions, I got one word answers. The guy in Santa Rosa sounded as if I was bothering him by asking if he had them in stock. Found this place online and my husband called, not only did they have it but they had a TON of trailers and were happy to show them inside and out. There was no high pressure to buy something we didn’t want. After husband explained why we were getting this and that he was going to put motorcycles in etc., they offered to install the tie down stuff for the cost of material. It doesn’t get any easier than that. Definitely will recommend to friends and use them in the future. So refreshing to find a place that actually wants to help.

Go somewhere else!!! Not impressed with B & D at all. They talk a good game, but no follow up/​follow thru. Looking to buy a custom enclosed Cargo Mate trailer for our business with cash in hand. We knew the specs we needed, so there wasn’t alot of guess work. After 2 trips out there, 3 emails & 4 phone calls, I still am waiting for a quote — a friggin quote. I’m in sales myself and if I made someone wait that long for a quote, I’d be out of a job. I called 2 other trailer companies and had quotes the same day. WTF? Still no follow up yet from B & D.
I ordered my trailer from Travlin Toys and its due to arrive in 4 weeks.

Great service on a Saturday morning-​after we had tried online and Camping World who were all unable to help our custom trailer problem. First, B & D answered the phine on the first ring with a real human; then, he knew about parts we needed immediately, asking for measurements and not stopping the whole process bc there was no car make and model like other auto/​trailer service shops. He had the parts in shop, and, when we came down, he double checked the measurements and sold us the parts all for seventy dollars less than other places had implied we’d be paying — if they had been able to help us. Thank you B& D!

These guys know their stuff!
Ken and the crew are always right there for me whether its giving me a great deal when I bought my enclosed car hauler or when fixing it for me when I screwed it up the first time I used it.

Cash in hand to buy a 14′ dumper. Shit service just like last time I came to buy a trailer a few years ago. I am now driving to C and B trailers in Santa Rosa to buy a dumper from them. The complete lack of customer service at B and D is a joke. Thanks again guys!
Five stars are only being given because I know how much bad reviews cost companies.

Walked up at 4:30pm on a Sat. And the «owner» yelled at me «we’re closed, whadda you need?» Hmm, let’s see maybe to buy a trailer??? He said he was just about to leave and didn’t want to stay open for a sale. His loss. Someone else’s gain. Great sales approach.

Please be careful with this business. I called about a trailer for sale and with in minutes I was told they were sold out and started the up sell to a more expensive trailer. When asked why the excuses started to fly. Just saying watch your back this is like any other kind of car or used car sales tactic.

I am a fan, because they are the only ones in the area and aren’t too far from my house. I’m 18 and I know my shit about trailers and trailer parts, because I tow a variety of trailers for personal and business use. When I walked in, they treated me like a 5-​year old. Not cool, I do more towing than most people who walk in there.

These guys are the best in the area. I’ve purchased a few trailers from them. They have serviced and maintained all of my trailers. They have installed lights, brake controllers, tarp kits, and a few other items on my equipment. The quality of work they provide, is too notch.
As for trailer sales, they are great. No pressure, great prices, and a large inventory.
I highly reccomend these guys.

As a contractor and for my personal stuff, I have been using B&D for nearly 20 Years. These guys are a good outfit. Nobody is perfect but their prices are fair, they can do just about anything you need for your trailer and they really know their stuff.