Spa del Rey

This spa is cute. Very clean and nice service. It is very small though. They have 2 showers and a eucalyptus steam room. Massage room was nice and clean and they have comfortable massage tables. They also have a jacuzzi located outside by the pool.
My massage– It wasn’t that great. Before the massage she asked me if there were any areas of concern that I wanted her to focus on. I was very detailed about where and what type of pressure I wanted. So I was confused when she didn’t deliver. She didn’t check in on me and didn’t ask me how the pressure was and definitely did not focus on my areas of concern. So why even bother asking me? I had to ask her to adjust the pressure and to please focus on my problem areas. After that she sort of did for a little and then went back to doing her half ass massage. Sorry!
Also, they use essential oils depending on your treatment but it’s the cheap stuff. It’s low quality oils FYI. The ritz should have high quality oils in my opinion.
Other than that. I had a nice time with my friend. We relaxed by the pool and had mimosas. The pool area is on the smaller side and surrounded by palm trees. I like that it has a nice view of the marina.

Massage and treatment were very good but the ambiance and facility leave A LOT to be desired. Go for the treatment or the massage, but not much else.

I purchased the 90 min + two enhancement deal on travelzoo for my husband and I. We booked an appointment on my birthday yesterday and it was a pretty great experience. We got free Valet parking, arrived and were kindly greeted, directed to our lockers. It’s a basic locker room to store your things. The showers were nice with fancy jets on the wall and a rain faucet. I did not like the «quiet room» as there were three girls chit chatting loudly, and not waiting for a treatment, just annoying the rest of us. At least I didn’t wait long for the treatment. I got Sonya my massage experience was unbelievable, she’s ruined future massages for me. She was great with the hot stones as well. The only thing I didn’t like was that the steam room was an additional fee, the jacuzzi was outside and free for any hotel guest to use, which at the time was filled with at least 6 kids, plus the food outside was pricey but tasty. All and all it did feel like we were on vacation, and it might be better to go during the week to get the peace and quiet we were searching for. The best part is my husband also enjoyed his massage which he never does. We will be going back when we can afford to splurge.

This was my first spa experience and it was incredible.
It’s attached to the hotel and I highly recommending hanging out by the pool afterwards and making it afternoon.
Clean. Organized. Relaxing. Professional. Therapeutic. Memorable. You get what you pay for

What a wonderful spa experience! Thank you so much for a relaxing afternoon!
My massage was amazing. I have been having trouble with a pinched nerve in my neck. My therapist, Jenny, worked through muscles that I didn’t even know were there. She is awesome! I added on a coconut oil scalp treatment. Although it was a little strange to leave the spa with oil in my hair, the results were worth it! My hair was silky smooth the next day.
The spa itself doesn’t have a hot tub… but just outside the spa doors you’ll find the pool and hot tub area for the Ritz-​Carlton hotel. Not a bad place to spend the day at all.

A couple weeks ago I had a wonderful experience at Spa del Rey. From the attentive front desk woman (Corinna) to my wonderful massage therapist (Sophia), the whole process was great! My 90-​minute Body Plan with hot stones and dry brush enhancements was my best treatment ever! Next time I’m in town, I will definitely return to Spa del Rey at the beautiful Ritz-​Carlton Marina del Rey.

Allow me to caveat– I have since washed my hair at home and the oil came out fine. Given that the previous times washing it was with their shampoo in their showers, it simply indicates there weren’t enough ampiphiles in the detergent, indicative of a lower quality shampoo.

Mixed response to this «spa». It isn’t really a spa. It’s more like a salon. The services are good. Are they *that* good to warrant the price? No, I think not. I was given gift certificates and the mandatory tip for the mani/​pedi was almost the price of a mani/​pedi down the street at Hana Nails. I was reminded that this was a «spa» when I brought up the crazy prices. But, really, it isn’t. The massage was pretty darn good, but again, not for those prices.
The not-​so-​spa-​like attributes:
–Non quiet «quiet» room. Big pet peeve of mine.
–Whirlpool jacuzzi is outside near the main pool. Noisy, screaming kids. Not spa-​like.
–Outside pool extremely noisy. There was a tennis match going on the day I was there and non-​stop loudspeaker play-​by-​play echoing across the pool courtyard.
–Pool and jacuzzi located on the other side of a hedge from a busy street. Again, loud traffic noise. Kind of like being in Venice beach with the noise level. Not spa-​like.
–Women’s locker room tiny. No better than at my gym. Not a place to chill and relax. Just a place to change clothes and stow your gear.
I get it that it’s located at the Ritz Carlton. But the only way you know you’re in a ritzy place is the $ 24 sandwich menu sitting next to you on a table, not from the amenities themselves.

After having a less than satisfactory experience with Spa del Rey, their manager/​director did everything in her power to better my experience and create a comfortable customer service experience. I will definitely give the spa a try next time I am in LA.

Oh wow wow!!! A MUST TRY if you’ve never been. my sister bought me a Spa del Rey massage and spa package through Travelzoo for Christmas and we were blown away by the services we received. The 2 massage therapists that we got were hands down the best therapists we both have experienced. And we both get a lot of massages. They staff is very friendly, and always trying to go over and beyond on their service, the facility is really nice (serene, tranquil and clean).
Comments: Wish they had more spa amenities like the other full day spas (cold plunge pool, jacuzzi, sauna room, etc), and they should also invest in one of those fabric drying machines so when we have wet bathing suits we can just pop it in the dryer and take it home dry. I get it though, they probably though most of their clients are hotel guests who can just go back to their rooms and dry up there. They should also try to make sure their towels are always replenished, we ran out of hand and face towels mid-​way through the day. They could probably beef up on their toiletries that they provide in their spa as well.
Pluses: Before and after our massage services we took advantage of the outdoor pool and jacuzzi. After our massage we hung out at the pool lounge area, ordered lunch and just relaxed (you get 10% off with your Travelzoo package). We were also told that we get to use the 10% discount on all other services outside of the Travelzoo package. Wish we knew this (was not stated on the Travelzoo voucher). Their spa products are also nice, you get 10% off their products as well. Did I mention your valet parking is complimentary and included in your Travelzoo voucher?
If Spa del Rey focuses on catering to outside patrons more so than just their hotel guests they might find that more people would be inclined to visit their spa. I used to go to the Loews Santa Monica spa but I’ve switched now to Spa del Rey.

Spaaaah! From the minute I drove up to the minute I drove out, the entire staff was pleasant, helpful, and professional. The pool was very nice and inviting. There were plenty of lounge chairs and towels. I spent a little over an hour chillaxing in my robe poolside. The spa facility itself is not very large but the ambiance was great — well decorated, tranquil, and clean. It had a nice boutique feel. I enjoyed the aromatic steam room and lovely relaxation room (delicious hot tea and fruits were available). The front desk staff was friendly and welcoming. My massage with Jenny was fantastic! I would definitely go back to her again. She was very sweet, had good, firm pressure and great technique.
What can be improved? It would have been nice to have a curling iron and/​or flat iron, hairspray and basic hair products available. The whirlpool is actually outside the pool area instead of in the spa. It was pretty much crowded the entire time so I wasn’t able to enjoy it. I did get lucky though because I had my appointment AFTER it was apparently very crowded inside with spa guests. Being that it’s a small spa, that might have posed to be a problem. Lucky for me, it was not an issue. Though there are some little improvements to be made, the wonderful staff, beautiful facilities, and fabulous Southern California weather more than made up for it.
Spa del Rey at the Ritz Carlton is a great place for a spaaaaah day.

Melissa is THE BEST for mani-​pedi. And she is very knowledgable about skin care products. Super relaxed and the spa is inviting. Sit by the pool and have a glass of wine when you’re done with you’re appointment!

I hardly write reviews (I am what you may call a selfish Unilocaler) but my recent experience with Spa del Rey made me want to commend this fantastic spa. I have been having the usual body aches any nurse would know about and the boyfriend found a Travelzoo coupon for an hour massage, 30 mins of facial, and a glass of champagne for this place so off to Marina del Rey we went. The place was small compared to the other spa places we’ve been to but its cute and relaxing. Our massages were superb that even my picky BF said that it was the best massage he’s ever had. My masseuse really took care of this knot I’ve known to harbor for the last 3 years and I really felt the difference in my shoulders after my massage. We waited 30 minutes in the «Tranquil Room» and was met by their manager Maritsa and deeply apologized that they forgot to book our facial appointment with our massages. She gave us the option to get upgraded if we just want to come back on a different day. So we left the spa and I booked our facials a week later. Maritsa was out on vacay and I e-​mailed their assistant director Rocky who immediately booked our appointment. No fuss. We came back for our facials and everyone was nice as usual. We left the establishment feeling years younger.
A+ for:
–Fantastic staff from management down to the maintenance peeps
–Massages
–Ambience
Other pluses:
–Free valet

Only because of Leo, other than that amenities & pool/​jacuzzi being outside are outdated and not 5 star… The staff were ALL super friendly!

Front desk staff was rude & not helpful. Upon check-​in, we did not receive robes or slippers. The gal just pointed to the lockers and asked if we wanted to use them. We were shocked the amenities included a tiny steam room (the size of my walk-​in closet), 2 showers, and thats it! The pool outside was crowded with lots of screaming kids and the jacuzzi was mediocre. Was very surprised this place was even considered a spa. If you’ve ever been to Canyon Ranch Spas, you would totally understand why this spa is definitely lacking.
As invited guests, the front desk staff gave us attitude and basically turning us away. After going back and forth explaining that we made prior arrangements with the manager, the gal told us to go find and talk to someone else at the front desk of the Ritz Hotel. Trust me, I get better customer service at Whole Foods for crying out loud.
My friend and I certainly won’t be coming back to this location and will take our business to the Spa inside the Ritz Carlton DTLA. And, I’ll certainly be telling everyone where I live (literally across the street) about the horrible customer service & lackluster spa. My concierge at home was pretty shocked about my experience and won’t be referring residents over anymore.

Jackie was an amazing massage therapist. Great hands, fabulous technique. The pool here is amazing and you can use it with a spa service. The eucalyptus steam room was also grea. Really full of eucalyptus and hot! The spa itself is kinda small, but if you factor in the pool and jacuzzi outside and the view of the marina, it’s a great mini-​day vacation.

Spa del Rey is incredible. I was not sure what to expect when I arrived, afraid it might be an up-​tight pretentious spa because of its location in the Ritz. This was not the case at all — Spa del Rey is a boutique spa with a very soothing ambiance. I’ve told all my friends and clients about it and hope to be back very soon!

OK first off, I am not a spa junkie. I like me some Burke when I get a gift certificate, but other than that, I’m good.
My friend was staying in the Marina and she really really wanted to do a spa day, so we went to the Spa at the Ritz. I was a bit concerned, as I usually don’t hang out in places like the Ritz. But she insisted and offered to pay (ch-​ching!) so we went.
Turns out, she didn’t have to pay an arm and a leg. Surprisingly reasonable — like competitive with Burke W. And the robes — fluffy happiness! I loved the Eucalyptus steam room — needed to be forcibly removed (OK not really, and I’d probably pass out if I stayed in there longer anyway.) For the massage I got the body plan one, in which I got a coconut scalp treatment (scalp massage unnnnnnnnnnnnghhhh) and hot stone infusion, which was crazy good. Lisa was an absolute doll, I attempted small talk which she sweetly returned until I was basically rendered unconscious by the perfect massage. It’s so nice to have someone who gets when you want to talk, and stops when you basically won’t (or in my case, cannot.)
Don’t let the Ritz thing intimidate you! Spa Nautica is the bomb!

Spa Nautica is hands down the best spa experience in the world! I got the Vita-​Organic facial with Kim and I loved everything about it. From the moment I walked in the door, I was impressed with the personable staff and Spanish /​nautical ambiance – it was great! Being a vegan, I try to use all organic products and was excited to try this organic facial. Kim evaluated my skin and explained the facial process. She was very sweet and accommodating (I loved the sheets on the treatment table. They are gorgeous and extremely comfortable. Kim went and asked the director the brand, etc. – I might buy them!) I was also very impressed with the quality of the products used. ilike is a very nice organic line and I’m am planning on switching over from Origins. Another perk: Complimentary Valet parking! Because Spa Nautica is located at The Ritz-​Carlton, Marina del Rey, you can just pull up and not worry about parking garages, meters, tickets, etc. Basically, Spa Nautica = Heaven. I highly recommend this place and am ready to book my next appointment for the organic Magnetic Skin Therapy!!!