Sears Hometown Store

I would give it even less stars! Sears does not understand the meaning of CUSTOMER SERVICE! We ordered an appliance from this Sears and were told someone would contact us the day before delivery to confirm. No one called and when my husband went by the store the evening before the scheduled delivery, he was treated very rudely by the person there. The dishwasher got installed and not 2 months later we have had issues with leaking all over our kitchen. We called to schedule a repair appt and were told someone would call us back in 1 – 2 hours. Again no one called and I had to call the next day and was told we could get the repair scheduled for 3 weeks later. I was unhappy about the fact that no one called me and was then given an appt time for 2 weeks later because they had a time come open. I was instructed to get on
to check and see what time I was scheduled. I got on today and lo and behold I was back on the schedule for the later day and not the day I was told. I will NEVER buy anything from Sears again!