McDonald’s

Ordered 2 egg and cheese biscuits in a hurry. Explicitly specified, «Make sure there is no sausage». Cashier acknowledged it. Lo and behold when I open the order in my car pool up to work I see 2 cheese and sausage biscuits. Just go to a Halal Cart, don’t bother with McDonalds

I try the one behind the Hotel for breakfast if you want coffee and food you best place to grab food at 6 am great location fast service and you know that when you visit McDonald’s you food is perfect

There’s a woman who has stopped in here who has an electric wheelchair that has run out of charge. The staff won’t let her charge it so she can get on the train.
Poor form McDonald’s.

This is like one of the worst McDonald I have been in… And I am only here for the iced coffee! Smh

I had come in to use the bathroom. You know how it is in NYC. And then I ordered an apple pie in gratitude for the facilities. Unfortunately they had no apple pies ready but offered me their new strawberry pie. I said ok, paid and almost left when they called out to me. It appears they double checked the pies and discovered they were some kind of «holiday» pie. They have me a free coffee as I waited for them to make me a fresh apple pie.

Avoid this place at all cost. I went in and ordered a raspberry smoothie and sat down waiting for a friend to show up. Not even 2 minutes of sitting down the wanna be cop security guard name Barney Fife asked me to leave as he said I was loitering in his McDonald’s. Apparently drinking your smoothie and playing on your iPhone is frowned upon at this fine establishment. But the homeless person that walks around inside and begs for money is an acceptable behavior there. McD’s mgt. please get rid of Barney Fife and I may reconsider spending money there again.

Get it together! Does this place have an owner or manager? Or should we add that to the list of other things this place is lacking? Like ice, sweet tea, ice cream, apple pies, service, competence, brain cells… etc? This is perhaps the worst McDonald’s location in America. Don’t go.

Normally, I could care less about a McDonald’s because really, you’re getting what you pay for. However, this particular morning I just wanted some coffee on my way to work. Figured I’d check first to see if it was crowded, and to my surprise, nope!
Walked in, stood on line behind a gentleman and waited to make my order. Except there was something weird going on. There were two employees in the front making coffee (does it require that many people to make coffee with an industrial machine? No…) and four employees standing around in the back talking. Why wasn’t anyone taking my order…
Two minutes later, the gentleman in front of me gets his coffee and I’m left standing there waiting… waiting…waiting…waiting some more… I look at the girl at the counter with the fake eyelashes on as she says to her coffee-​mate, «I ain’t takin no orders until Selisha (or whatever her name was) gets off her phone.» REALLY???
So said-​employee (Selisha or whatever) walks by on her cell phone chatting away. So I look back at the girl as she then looks at me.
Me: «Is anyone taking orders?»
Her: (whispering to her friend) «I don’t think they understand me, I said I ain’t takin no orders»
That’s when I realize I have walked into the middle of a sh*t show. I turn on heel and walk out. On my way out, I say to the homeless guy who holds the door open for me hoping for change, «Looks like you’re the only one working here today! They’re not taking any orders.»
Sheer incompetence. If anyone feels that they’re above taking orders as they’re working at McDonald’s, they should do everyone a favor and just leave. For anyone who reads this and is still considering going there to eat… you’ve been forewarned. Don’t count on anything good coming out of that place lol.

Last night, it was muggy, about 90° at 9:30 PM (after I had spent 2 hours trudging through the Bronx trying to right a customer service wrong. UPS, you’ll be getting a review later), and all I wanted was some McNuggets and a Diet Coke the size of the former Cup Noodles in Times Square.
The man in front of me ordered something non-​complicated. It took them about 5 – 6 minutes, including the side conversations they insisted on having, to complete his order. They moved at a GLACIAL pace for absolutely no reason (this happened the last time I was there, too). Finally, it was my turn. When you’re the second person on line at a fast-​food restaurant, you always need to wait 10 minutes to order, right? Sure. I asked for my #2 without pickles and a Diet Coke.
McWorker: We don’t have ice.
Me: (granted, I should have just said, «oh, okay» and walked out, but when a branch of the largest fast-​food corporation on Earth doesn’t have something as simple as ice, your senses are thrown for a loop) What.
McW: We don’t have ice.
Me: What do you mean? Like, at all?
Her: No.
Me: Are the fountain drinks at least cold? (I worked in food service, including a several-​week stint at a McDonald’s, for 3 years and know that the fountains are kept cold, so I expected a positive turn here.)
Her: No.
Me: Well, thanks for nothing, I guess.
Her: You don’t want your order?
Me: Not if I can’t have a drink when it’s almost 100° out.
No sign. No notification that they didn’t have this basic, integral cog. Nothing. I went across the street to the deli and got a delicious turkey sandwich and Arnold Palmer instead. I will not go back to this McDonald’s Express.

There are always homeless people inside and outside. I can understand how the employees would get frustrated after a while, but it’s pretty unpleasant to be riding up the escalator to the subway three days in a row, watching the manager yell at the same homeless guy to get away from the doorway.
I ate fries there once, I got asked for spare change while I was eating. I gave him some of my fries. Umm… they were good fries. They’re exactly the same as at every other McD’s, obvs.

I agree with Paul, this place is atrocious. I know its a McDonalds but its a BAD BAD Mcdonalds. Service is super slow. This is suppose to be FAST food people not a sit down restaurant. Should not take 20 min to make small fries and a burger. Really though. Shake Shack is faster. Place is filthy, looks like it has never been mopped for heavens sake. Workers are not interested in doing their job. They do have some good deals. Otherwise, skip this place.

Umm it’s a McDonalds. Take it for what it is.

This is probably the worst restaurant that I have ever been to! Their service is slow. Incredibly slow. And they committed one of the greatest breakfast sins known to this side of Manhattan! I asked for two hash browns and they gave me one. Where is the motherfreaking humanity! And competence?
This place is an oxymoron for fast food. I rushed in because I was in… a…rush and couldn’t eat a decent breakfast and I ended up waiting 35 minutes for a simple breakfast order and they still got it wrong! In that time, I could have made myself a sweet ass Canadian bacon grilled cheese sandwich with cheddar, pepperjack, mozzarella, egg, sun dried tomatoes, crushed red pepper, ketchup AND Tabasco. I actually called McDonald’s HQ to complain about their service and I’ve never done that before for any restaurant, fast food or otherwise, that I’ve been to. I was one cranky ass mofo!
Never again. When Harlem gets gentrified, this place needs to be uprooted and be replaced with a nice, In-​N-​Out. Or Red Robin. Or a Shake Shack. Or a Brownstone Diner for their pancakes. Or a Peter Luger’s for their porterhouse.