Bank of America

Great staff. I had to dispute a charge on my account and they immediately took care of all my concerns and credited my account immediately and they took care of the dirty work. Very happy with them and all bank of Americas.

Great BOA. I stop by here once in a while to use their ATM’s but the other day I needed to close an account and move some money around and was helped right away and was in and out in 15 minutes. Very kind people here and very helpful. I was nervous I was going to wait a while coming in during lunch hour but, was pleasantly surprised to see plenty of people to help.

While I don’t LOVE BofA, this location isn’t terrible. It’s actually really convenient, being right next to the Subway, near some shopping, and with and ATM across the street. Basically, you get two BofAs across the street from one another, which, when you are crunched for time, can make a real difference!
I do wish they would put a pen by the ATMs, for deposits, but I’m sure they would just get stolen. :(

I have a Bank of America account because I have moved around a lot and will probably move once or twice more in my 20s. Bank of America is everywhere, and I’ve had pretty significant experiences with Bank of American branches in 4 different states. With that said, this branch offers a really great experience, in terms of customer service and general atmosphere.
This is a «concept» location, so it looks very modern and stylish. I didn’t need to wait in a long line to see a teller. There are additional ATMs located across the street, next to the Lex-​59^th station, which is really convenient.
The employees here are very friendly, didn’t waste my time, and gave me useful information. I found out that you can get documents notarized for free at Bank of America, and it was really quick and easy.
I’ll definitely be going to this location over the gazillion BoAs around the city.

Maybe it is the hours that I go up to a teller, but I have never waited more than 2 minutes for someone to help me at this location. Always friendly and helpful.

I went here to open a bank account and it took probably 10 minutes for me to be able to sit down and actually talk to someone.
I got jesse, whom btw is really cute and funny. He asked me how much time I had. I said ideally 20 minutes, but can push till 30. He got me in and all of my information done in that quick amount of time. The tellers are pretty so so and the bank manager doesn’t look too friendly, but by jesse alone i like the place a lot.