Office Depot

Cashier was awesome
Entire facility smelled like cigarette smoke???
Was discusting

Yeah, I agree with everyone else, this store is pretty rundown and not in the most visible spot. However, I know that I personally go here because of the convenience of the location, not the ambiance in the store, and they always have what I need at cheaper prices than most other places.

Went there today for a laptop on sale. Internet site says there’s one in stock at this location, but when I asked for it, the guy said the one in stock is the display only, and they are out. I asked him to check anyway, and he returned with one from the back. This same thing happened at this same exact location last Christmas, when I came in to buy a nexus tablet for my son. They said they were out even though online it said they had it in stock, and I literally had to force them to check. Of course they came back with one. Do these people just not want to sell electronics?

Theres seriously no way of putting zero stars?
This place deserves a zero without even questioning it because this place really needs more organization and better customer service. The people who work there don’t know anything about anything. (how is that even possible? I think you should atleast know what you sell or where it’s located in the store).
I’ll be honest the place looks like if the stores been out of business for a while and I thought it was because they downsized it. There’s gum on some of the counters and the bathrooms look like they haven’t been cleaned in months. (Don’t recommend using them especially if you have little ones… it’s way to dirty).
I asked one of the young gentlemen if they could help me out with an antivirus software but he said he didnt know anything about it so I asked to speak to the manager and he told me that the manager wasnt’ available for any customers while he was only strolling through the store (the worst part is that he heard me ask for the manager yet he simply ignored my concerns).
I went up to the register and asked if I could get someone to help again but he just starred at me and said to come again another time… I think the overall experience at the store was horrible can’t believe they call that management!

It’s been a while since I went to OD.
But I found myself on the main Manassas drag of Sudley Rd/​AKA Biz 234.
I was searching for one of those yearly ‘calendars at a glance’ and they had just the thing for $ 4 bucks, hey… tis the season!

I wasn’t sure if this place was even open until I saw someone coming out of the store. We went inside and it looked like a normal Office Depot but the external side needs a lot of work. Not sure if that is in the works or if they are going out of business or not.
Not a lot of customers in the store and not a lot of employees. The ones who were around really could care less and that is really understandable. Most people buy their office supplies online. The thing my husband was there could of been bought online but he didn’t want to want one to two days for shipping to come in the mail.

I went in to get this issue resolved, there was a blonde female at the copy center who was so helpful. She involved her manager an older gentlemen named Eric I believe, he refunded the price. Assured me he’d address this situation with the personnel responsible and furthermore went above and beyond in correcting the situation. I was very impressed with his managerial skills, and the resolution of my issue. I will continue to go back but just be more wary of whom my print jobs get done by.

Haven’t been here in years. When was last here, their service was terrible. Jumped on here to see if I’d mis-​judged them, but I guess not. Shame. I’m gonna stick w/​the competitor across the highway!

This place is awful. Do not go here if you are looking for a sales person who has any clue about electronic equipment. Go to Walmart which is a half mile up the road. At least at Walmart there is no pretense of having knowledge about the equipment they sell. Walmart is always costs less too.

Sure. go to Staples and pay 10−15% more for everything, with no one knowledgeable about the products you need who cares to answer your questions.
I have been a customer at the Sudley Road Office Depot since I am living here, and I like this place a lot because they understand customer service. I can always get intelligent answers to questions, and on the rare occasion something was wrong the manager there made it right. IMHO that is the difference between Office Depot and those other guys.
– DJ Arnoldo

This place looks like it’s going out of business! Everytime I go inside. I feel like everyone is staring at me because there are NO customers. I don’t know if it’s because of the location or what. The prices seem reasonable. why no customers? So gloomy.

It’s office supplies, who gives a rat’s eraser? But I’ve been here and wanted to pass along that this is a pretty old store with so-​so selection. You’re better off going to a Staples.