S. C. H. Painters

I signed a contract with SCH back in October 2014 to paint my house in spring of 2015. So far, it is June 1^st. I have called daily to get them to come out and they won’t return my calls. Do not hire this service.

I just had my home completely refinished by SCH Painting– big, old Victorian house. My house project involved many unknowns– we were to have the asbestos shingle siding removed in hopes that there would be cedar clapboards underneath.
Scott, the owner of SCH Painting came out to discuss the project with me. Because of so many unknowns, I was fearful about the cost of project and discussed my hopes with the owner. Along with this, I had a very strict timetable by which I needed to complete the project.
Upon signing a contract with SCH, Scott did not take a down– payment. Once the asbestos siding was removed and we could see the damage of the cedar clapboards, Scott gave an estimate of 6 days of construction to fix it. I found it reasonable– other estimates had timetables of up to 21 days and four times the cost. Needless to say, Scott finished a day and a half early on the construction– saving my budget nearly $ 1,000 dollars. Some of the difficulties regarding the home– a poorly installed window, rotted clapboards, and other unforeseeable problems were beautifully resolved with master carpentry. His crew also finished painting five days ahead of when I needed the project completed.
We couldn’t be happier with our house. From the fixed construction of clapboards to the fresh paint and trim– SCH Painting did an incredible job. Scott ran an excellent crew, he kept the place clean, and was honest about deadlines and cost. I’m really happy that we went with SCH and cannot believe the look of our home. I was at ease knowing that Scott took great pride in his word, reputation, and customer service.

SCH is one of the most reliable and professional company we have used.
Scott does a great job coordinating and keeping his promise on start and finish time. They are highly responsible and do a wonderful job on any size project.
We used them when we first bought our home and have been on a maintenance program to keep our house looking pristine.
Scott is always on site making sure everything is perfect. It is amazing how he and his crew come in and prep, paint and clean up after like they were never there.
SCH deserves your consideration on any paint job and highly recommend them to paint your house.
John and Michelle

I signed a contract in May 2011 with SCH Painters to paint my residence. A deposit ($ 2250) was provided as required per the estimate. I was quoted a start date of 4 – 6 weeks. As of 13 Oct 2011, the home has not been painted nor any work done to this end. I have inquired (email, voice mail) on at least eight occasions when this work would begin and my messages have been mostly ignored. I have been provided with four separate misleading/​false start dates by Mr. Scott Hurd or his associate (Kim). The latest estimate from Mr. Hurd was received the week of 03 Oct 2011 when he informed me that he would begin no later than 08 – 09 October 2011. As of 10 Oct, the work has not been initiated and I informed SCH Painters (voice mail to 781.504.6615 and email to kim —
) that unless they could begin by 12 Oct I wanted a full and immediate refund of my deposit no later than 14 Oct 2011. A certified letter was also sent to their business address formally affirming this request. No refund or acknowledgment has been received as of 14 Oct 2011. I have absolutely no faith in his ability to complete the job properly or on budget. Their lack of responsiveness is unprofessional and poor business etiquette.
The state attorney general was contacted and they too were unable to solicit a response from Mr. Hurd. Likewise, a call from my attorney was never returned. I eventually contacted the police department and they called SCH Painters to investigate the complaint and the money refunded.
The company has an ‘F’ rating from the BBB and had similar problems with other clients —
Previous customers have also voiced similar complaints on Citysearch:
For prospective customer — do your homework and and contact references. Check to see if the vendor is licensed (state of MA has a database). There are many painters in the area who have completed their jobs (Presto, Perfection Pro, Pauls Professional Painters for example) and have a good reputation.
SCH Painting /​SCH Painters