Midas

if they had an option for negative I would give it to them. they are nothing but a bunch of untrained sheep in the field of mechanics. just a bunch of kids making up stories to make it sound like you need more done than you need to stick a baseball bat in your rear end with repairs and prices. I am honestly never referring anyone to any big name shop like this ever again. they are truly the worst around and try and take money from hard working people with stupid repairs and on top of that don’t even fix the issue when you bring it in. it takes them 3, 4, even 5 times to come up with the problem. poorly trained and uneducated.

Ryan (the manager) and the other guys here are so friendly, nice and competent. I get free oil changes from my dealer, but, I would prefer to go to this Midas for the service. Top notch.

DO NOT TAKE YOUR CAR HERE! I went for a simple oil change/​tire rotation. They were quick — hence the singular star. However, the next day I could hear a repetitive noise coming from the front that’s faster/​louder as I accelerated. I took the car back and the guy said it was some heat shield or something on the undercarriage that was loose. Supposedly they fixed it. The noise NEVER went away. Not until I had my tires rotated again. Miraculously, the noise stopped. Leads me to believe that they’d simply not put the tires on correctly and had no clue how to fix their error. Save yourself a lot of stress… go ANYWHERE else! Midas Touch my a$$!

This place is a fraud. I had a flat tire and called these guys to schedule an appointment. The guy who I had to deal with was a douchebag. He kept refusing to fix my flat tire and kept trying to sell me all new 4 new tires (my car is brand new).
STAY AWAY FROM THIS PLACE !!!

Stay Away from this place unless you want to get ripped off.
I walked in for a simple oil change and they said I need to change my transmission fluid and drive belt. They are trying to sell you as much as they can — like a simple 40 dollars turning to a 200 dollars job. Luckily I know I just changed my transmission fluid and drive belt is in a good condition according to my mechanic friend. I said no thanks and walked away.
Dont be fooled by these people. They simply care less about their services but rip you off!

I have notice every time I come here and bring my car here something goes wrong with another part of my car, like right after a few months, every time I bring my car here they charge me an arm an a leg, and after everything they do the job is half ass and the Midas touch is more of a retard trying to touch me, Midas over charge for a simple stater for a Honda, they was asking me for $ 700 I was like that doesn’t sound right? I asked around in various sources prices for part for the model of my car and call about 15 – 20 other car shop non which charge me more than $ 40-​$ 60 for labor. My starter is around $ 100 plus $ 50 for labor,
Should come out $ 150-​$ 170 (with tip) with guarantee at a local repair shop.
Overall they have stolen tons of $$
For all those times I have brought my car to this place, I might have to talk to my neighbor who is a private investigator for the Malden police.

Came here with a groupon and there was no delay or attitude from the staff. Everything was done while I waited. Took about an hour.
The only thing was, in the paperwork they gave me afterward it said my brake fluid was low, which got me worried (car was under 30k miles).
Then when I checked it myself it was more than ²⁄₃ of the tank, closer to the max line than the min. Huh? I’d say make sure you check things yourself or you may be asked to go in for another service. Still giving them 4 star because of groupon.

Stay away from this location! You’re wasting your time and money with ignorant people. The guy at the desk started giving me an attitude the moment he knew I had a groupon, and had to wait over an hour for an oil change, really?

Great staff! Very helpful, especially Jeanette. So nice to see a woman who is knowledgeable about cars!

I’ve been here twice and each time the staff was always professional and helpful. The guys who looked at my car were knowledgeable and told me about potential problems, pointing out the leaks under the hood, etc.
I went in for an oil change, was able to get in immediately because they weren’t swamped at the time (only a couple other customers). The other time I went I had an appointment and was seen promptly.
Service was great, provided everything they said they would. Even the restroom was clean. Will be back!

First off, don’t be fooled by the «19.99 oil change and tire rotation» special sign out front. They charged me $ 84 for JUST an oil change, and definitely did not tell me the outrageously high charge before they did it. Insane. They know you can’t say no after it is already done.
On top of that, their car mechanics are obviously morons, as they can’t even put in the correct tire pressure. During their «complimentary» service check, they put 38 psi into my already correctly filled 30 psi tires. They obviously just filled them up as much as possible, instead of taking 2 seconds to read the correct pressure. Driving on that psi would have RUINED my tires. I didn’t even bother going back to have them fix it, because I am never letting them put their hands on my car again. (I fixed it myself)
Don’t waste your money, take your car to somebody who actually knows about cars (and knows how to read).

Useless. I scheduled an appointment for an oil change. I get there 5 minutes before my appointment and waited 45 minutes before my car was serviced. Why would they make me schedule an appointment??? I specifically requested not to rotate the tires. First thing they do? Rotate the freaking tires.
It took 90 minutes to get a simple oil change.

I made an appointment to have an oil change done this afternoon on Tuesday. I walk in right on time today. There’s one person in the waiting room, plenty of staff in the garage. The guy at the desk takes down my info, asks for the keys, says no problem we’ll do a free tire rotation too, it’ll be done in an hour. I said great, thanks!
I come back over an hour later and find my car right where I’d parked it. I go to the desk and the guys says «Looks like they haven’t moved your car. They brought in at least two others after your drop off.» He checks with them, comes back and says «Yeah, even though you had an appointment, they skipped over yours. Sorry.»
I asked for the keys and left. If you can’t honor the appointment I made to do a routine service like this, you are not getting my business. Unbelievable.

I went to Smitty’s Midas with a Groupon for a synthetic oil change on my lunch break.
The new Service Advisor Kaitlyn Van Veghten is knowledgable and attentive to details. She genuinely seemed to care about my car’s maintainance. I’ve been here for an oil change before; no pressure. I highly recommend Smitty’s for an oil change.

I made an appointment for an oil change before work. The woman on the phone said that the earliest appointment would be 7:30 AM, although the location is noted to open at 7:00 AM. I explained to her that I had an appointment for work matters at 8:30 AM a while away and needed to be on time. She said that the first appointment at 7:30 AM would be fine for this. I would be in and out.
When I showed up at 7:30 AM, there were two people having their cars worked on prior to me. I explained that I needed to be on time and had an appointment, and the mechanic said he would work on my car next. It has now been almost an hour and I am late for my appointment. Multiple other people, including someone who had an 8 AM appointment, are still waiting here as well. There was only one mechanic to work on the cars. If this location is going to offer appointments, they need to stick to them. Especially in early morning hours when people need to get to work. I will not be back to this location, or any other Midas. The customer is not respected here and they need to work on their schedule.

We had the best experience at Midas in Malden. Paul (the manager), Larry, and Katie were wonderful and I would highly recommend this place. We needed major work done to replace the control arm of our car and then required 4 new tires. During my first visit they drove me home and then picked me up when my car was finished. The second time when we got the new tires, the next day we discovered a flat. I called them and they came to my house, fixed the flat and then took the car back to the shop and fixed the problem. It was going to cost $ 150 to repair a valve in the tire but they did not charge us. They are reliable and honest. I cannot say enough about the good experience we had.

Rip Off.
First time when I came there I spent 400 changing Antifreeze and steering fluid. 3 weeks later, check engine light went on. They gave me an estimate $ 585 to fix the problem. Based on the diagnostic paper, They suggested me to change coolant sensor $ 117, and thermostat w/​housing $ 140 and Labor $ 285 +Taxes. It sucks to spend on Mazda 6 2004 a $ 1000 for 1 month. I paid for diagnostic only ($ 50), because I was unable to pay this bill. Later on, I found a machenic who has a computer, he tested and told me that it just coolant sensor. I came to advance auto parts, purchased sensor for $ 23 instead of $ 117 in Midas and came back to my friend, It took him exactly 5 min to change this part. Then I went to Dankin Donuts, and brought coffee and bagel for mechanic. So, I spend exactly $ 30 Instead of $ 585 and my car is running

Do not go to this place unless you want to get rip off. I have a simple brake job, it cost 1000+??? The parts were over priced. The labor is about $ 400. A huge rip off. I would never be back again. Worst part of it all is that it took them a long time to do the job. You would think they would keep their promise.
Do yourself a favor go to Paul’s Foreign Auto Repair or Today’s collision.

It is thursday afternoon and not so packed. When i came in ppl were waiting here, i thought it would take long. After a few mins i was taken some info by the receptionist and my car started to be examed. Well, they claimed that it is gonna take 35 mins to changed the tires. One of my front tire broke and is not repairable, i have to get a new PAIR for the rare side and move the rare side ones to the front. Total is 329 dont know if tax is included since im still waiting. This is my first time changing tires i dont know if the price is too high or not. I just concern abt the speed of the serivce. 35 mins im cool with it.

BEWARE!!! GO TO TOWN FAIRE TIRE INSTEAD!!!
I have been coming here off and on over the past few years and the service was always ok — but not anymore! I got a flate tire and had it replaced at Midas back in february — then last week I got a nail in the tire and called Midas on the phone and Tony told me to come right over, the tire is under warrantee and they would fix it for free or replace it for 25.00. I drove over on my donut and Ivan came out and took the damaged tire out of my trunk– he told me no way could he fix the tire and I would need a new tire. Then I said ‘ok well it’s under warrantee anyway’ and then he started back pedalling saying he’d have to check it out and to call back later. I called back and Ivan told me that was not the tire Midas sold to me — and they wouldn’t honor the warrantee — which is bullshit because all my tires are the same ‘Bridgetone by Firestone’ — Ivan said he needed to measure the tread on all the tires to figure out which tire he sold me back in February? WHAAAT??? I drove over to Midas and picked up my damaged tire and went to Town Faire Tires in Everett. They fixed my damaged tire and put it back on my car for 8.00 …Thank you Town Faire Tire! Midas you suck! I am now wondering how many other times you have robbed me