I don’t like to spend money, that being said I had to spend a bit once my ancient furnace finally crossed over. Everyone that I worked with(usually via email due my work schedule) was up front and honest. I was quoted a decent price for a much much quieter furnace. As the other one could be heard outside while running a snow thrower. Libby was on point with all the financing questions and Albert(technician) was as efficient as it gets. I’m prior military so believe me I know. Again spending money you never intended to spend isn’t easy deal with, but the experience and equipment I got was above the board all around.