Jos A Bank

What a great experience! I was in this past weekend during the buy 1 get 3 free suit sale and I had excellent service. Though the store was busy and I might not have had my sales persons undivided attention the entire time, the entire staff was very helpful with answering my questions while I waited for my sales associate to get done finishing with another customer. My sales associate Elizabeth was a lot of fun and was the nicest person to work with, she went out of her way to make me feel welcome and really listened to what I wanted and didn’t try pushing things on me that I didn’t want. When any of the other sales people weren’t busy with customers they also stopped to make sure everything was going well and offered suggestions with some shirt and tie combinations to go with my suits. I will definitely be shopping here again!

Very unfriendly store… waited over 15 min for someone anyone to come over to me and ask if they could help me… granted they were busy, however a simple… hello sir were very busy, but someone will help you shortly would have been nice.
Maybe on another day they will be better… not sure if I’ll return.

I happened to walk into the store looking for a suit. Mr. Bill Wright, the store manager is as good a manager and «suit mentor» as you can find. Though the store did not carry the Traveller suit that I wanted, he helped me try on a few others to gauge the differences. While I was trying things on, he called around to check for availability of the suit I wanted. He also advised me to buy the next day to avail of the 60% discount. Not pushy at all. Why the four stars? I was charged $ 27 for alteration, when all of the suits come unfinished, an unfair policy according to me.