Decent food and really good cheesecake. The building is extremely nice and there a lot of food choices.
Elle O.
Tu valoración: 5 Cleveland, OH
Amazing job. We came in at around 2:30 and were seated in 2 minutes. Our waiter was enthusiastic and entertained the kids. We had plenty of time to order, but weren’t stranded at our booth waiting for our waiter to come. We ordered the avocado egg rolls as an appetizer and they were spectacular. They were cooked absolutely perfect. They also kept us happy with baskets full of their delicious fresh bread. For our main course, I ordered the Tomato Basil pasta, with bow tie pasta, chunky tomato sauce, and cheese. I like to go plane-Jane. It was amazing, yet simple. My family’s food looked delish and I took a few bites of each. Of course, you can’t leave the Cheesecake Factory without a slice of cheesecake for the kids, so they each got a slice, while me and my husband stuck to coffee. My daughter got the raspberry white chocolate truffle cheesecake, and my son, Chris, of course got Chris’s cheesecake. Of course he took a giant bite and had chocolate dribbling down his face. Typical 8 year old. We had a fabulous experience. Although it was highly priced, the quality and the atmosphere of the restaurant was worth it. This restaurant is stunning with it’s high ceilings, chandeliers, and paintings. It’s location is also very convenient as it is located in legacy village, a great shopping place. I definitely recommend this restaurant.
Mark L.
Tu valoración: 2 Medina, OH
Nice clean, well lit place. Really good service and our server was wonderful. I ordered the factory burger. The sourdough bread was cooked too much and was too hard to cut and the meat was burned. Most disappointing considering where I was. I’m sure I’ll try it again another time.
Leighanna K.
Tu valoración: 2 Seattle, WA
My last visit was on a late Friday evening after a few hours of shopping. We arrived super thirsty and were seated right away, in a table close to the bar area. We waited more than 15 minutes and I finally went up to the bar to ask for water. Well, the waitress delivered it to the wrong table, so I had to go back and ask again. Really unacceptable to have to wait 20 mins for water — let alone taking an order. While I only ordered dessert at this visit, it’s a chain restaurant — the food is nothing special. The lemon meringue cheesecake was very good. It was a big portion– even with 2 helpers we didn’t finish it. Overall the service is poor — it’s an adequate place to grab dessert if you’re not short on time.
James P.
Tu valoración: 4 Mayfield, OH
Always been a fundamental stop for delicious cheesecakes. Unfortunately last Sunday I stopped for a pumpkin spice cheesecake at lunch and it came with whipped cream on top. The only thing I ate. Then I suffered for symptoms of food poisoning.
Evgeny K.
Tu valoración: 5 Cleveland, OH
Their Chicken Marsala with Mushrooms was beyond delicious. I asked to sub bow-tie pasta with angel hair, and it was a truly tasty meal. You would say — pasta and chicken — nothing special, but I probably would go to that restaurant just to order it again. The portion of the dinner is huge. We ordered a few appetizers and we were almost full after appetizers. When they brought the main meal, I wished I didn’t eat anything before that. I’ve been to quite a few chain restaurants, and this one without any doubts is one of my favorites. The restaurant is big, the booth was very comfortable. I also love the location. After dinner, take some time and walk around Legacy Village and enjoy some shopping.
Tanya B.
Tu valoración: 4 Chesterland, OH
It’s been a while since I’ve been to Cheesecake Factory and my past experiences weren’t the best. However, either they got better over the years or this particular location is extra awesome, cause we very much enjoyed ourselves! There was a slight wait to be seated but it was a weekend night. There’s a good atmosphere overall and once seated the service was fast and efficient. The food was great! I had the steak medallions with mushrooms sauce and it was perfect!
Kelli W.
Tu valoración: 1 Bedford Heights, OH
I almost wish I could give this experience negative stars. We eat the Cheesecake Factory often and this was by far the worst experience. We generally order out because we have had some interesting experiences dinning in. As always, he gets the Bang Bang Chicken and Shrimp and I got Chicken and Biscuits. So my chicken was not all the way done and my biscuits were hard as rocks! My fork wouldn’t even go through them. To top it all off, the meals were cold! Not cool not lukewarm but cold. When we got there, they were just bringing our food out so there was no reason for it to be cold. We also ordered the Firecracker Salmon Rolls and they were mushy. One of the sauces was poured in the bottom of the container while the other was in a little to go cup as it should have been. Both sauces should have been in cups. Well we had mushy salmon rolls which also were cold. It was as if they had the meals sitting inherited back for over and hour. It only takes us 10 – 15 minutes to get there. The fact that it wasn’t even sitting in the bakery when we picked it up meant that it should have been hot! Needless to say it will be a while if ever we decide to revisit this location. It was a disappointing experience. I never expected that I would get such bad food from a nice place like this.
Shank S.
Tu valoración: 2 Tenafly, NJ
Went here for late night apps the other day, since they are open pretty late. First impression walking in I noticed it was too dark. I been to many cheesecake factories and I know they tend to be dim lighting but this 1 was overly dark. The floors weren’t clean at all, they were very slippery and the booth bench had food on it still. I don’t like to complain so I didn’t. The speed of the waiter was fine a little on the slower side but no harm. We got nachos, avocado eggrolls, and the fries platter with mushroom, avocado, and zucchini fries. Overall the food was good. I recommend the avocado eggrolls. The nachos weren’t the best slightly oily and seems like they went cheap on the ingredients. The fries were good. The main reason I gave them 2 stars is because of the cleanliness, if the floors and booths aren’t clean where the guess are can you imagine the inside?
Mirabelle L.
Tu valoración: 4 Columbus, OH
I’ve been to cheesecake factories many times and in different locations. This time I celebrated someone special’s birthday here… they don’t really have any free treats for the birthday person though… The only thing that they did was to decorate your plate and to sing the birthday song for you. But it was a bit awkward because I felt like they weren’t being enthusiastic lol. Oh well. I bet they were exhausted bec it was so many people’s birthday. We ordered crispy crab wontons as an appetizer(was okay… Tasted better when I had it in Chicago), steak Diane(delicious! loved everything in this plate! mashed potatoes were flavorful and not dry, mushroom is perfectly grilled and so does steak), bistro shrimp pasta(not too heavy especially with arugula! enjoyed this dish a lot as well), and cookiesncreme cheesecake(absolutely noms! Slightly sweet though!) I also really like their décor. It feels like a story land haha. Cheesecake Factory has a huge selection of menu and their portions are huge… Sometimes it gets a bit difficult to get desserts, especially cheesecakes because that’s what they are known for because I always unintentionally stuffed myself too much… So appetizers are probably not recommended if you are not a big eater… Overall, I tend to enjoy my visit to Cheesecake Factory and, in most cases, satisfy with its offerings, so I would return occasionally.
Ben S.
Tu valoración: 2 Cleveland, OH
One Saturday I sat at the bar for lunch. There was no wait to sit there(or in the dining room for that matter) and as soon as we sat down the bartender approached and welcomed us. We ordered our food and afterwards the bartender specifically asked us if we wanted bread. We said yes… but bread never came. We ordered the appetizer Chicken Lettuce Wrap Tacos and chose the Asian style. The lettuce leaves were large enough to hold all the fillings successfully. They were filled with grilled chicken and then you could pick one of two types of flavors. We chose Asian which included carrots, bean sprouts, cucumber, cilantro and rice noodles. One spicy cashew and one sweet cilantro sauce came with it. These were good. For my main I ordered the lunch portion of the Shepherd’s Pie. I’m not opposed to non traditional SPs, I love them in fact, but this one wasn’t good. Mashed potatoes were placed on top, but not covering the entire top and not baked on. Peas, carrots, zucchini and onions were mixed in the mushroom gravy below the potatoes. The mushroom gravy flavor was noticeable. This was all good. The meat however, was not ground beef as the menu description simply indicated. The meat was a broken apart flame-grilled hamburger. I could clearly taste the flame grilled aspect of the meat. The meat was also not in crumbles, but was in chunks as if literally a hamburger had been grilled and ripped apart. Between the flavor and the texture of the meat the dish was ruined.
TN N.
Tu valoración: 2 Mayfield Heights, OH
I like to come here for the atmosphere and the food is good, but I don’t know why every one of my visits are awful due to poor service. This particular Cheesecake Factory is 7 mins from where I live so it’s very convenient for me, but because of the poor service I have to drive all the way to Crocker Park.
Cortney R.
Tu valoración: 5 Akron, OH
So I usually balk at cheesy(no pun intended) overdone chain restaurants like this because they tend to put on a show and trick you into thinking their food is good when it’s really not. Cheesecake factory, while overdone décor wise, is not like that. At least not at this location. I had a business meeting here yesterday with several colleagues during lunch time. We made reservations for 10 and they had our table ready when we arrived. They were prompt about taking our drink orders which I really appreciate because I was parched! We also ordered two appetizers. One was a chicken lettuce wrap type dish which I didn’t care for. The other was a tamale appetizer which was heavenly. I could have eaten the whole plate by myself. If you like Mexican food, you have to try this! I already planned to come back just for this dish. After looking over the menu for a long time(because it’s a huge menu; like reading a book!) I decided on the hibachi steak with shitake mushrooms, bean sprouts, and a side of wasabi mashed potatoes. The food came out fairly quickly considering we placed 10 orders and the place was pretty busy during the lunch rush. My steak was cooked perfectly medium rare and was so tender. It had a glaze on it that was a little sweet and I appreciate that it wasn’t drowned in the glaze. It was like they brushed it on so there was just a hint of it. The wasabi mashed potatoes were great! Being wasabi, I expected them to be spicy but they weren’t at all. They had the flavor of wasabi without the spice which was a nice compliment to the steak. Last, but not least, we ordered cheesecake. You can’t go to The Cheesecake Factory without trying the cheesecake! They have several different flavors and there’s definitely something for everyone. I got the dulche de leche cheesecake. If you’re unfamiliar with that, it means caramel basically. It came with nuts on it and fresh whipped cream. DIVINE! Because I was so full from my meal, I was only able to eat half of my dessert so I saved the rest for today which I will happily devour when I get home from work tonight. Our waitor was very attentive and he didn’t seems to mind all of our special requests and our need for drink refills every time he turned around. He was also very helpful when some of us asked about certain menu items and suggested some of his favorite dishes as well. Overall, it was a wonderful dining experience and I look forward to bringing friends and family back here to enjoy all the deliciousness that The Cheesecake Factory has to offer.
Aaron B.
Tu valoración: 4 North Canton, OH
It has an interesting décor. The business casual dress of the staff adds a unique flavor. They have a large lunch/dinner menu that won’t disappoint. The dessert menu lives up to the reputation.
Kate C.
Tu valoración: 4 Cleveland, OH
Is it possible to have a heart-healthy yet delicious meal at Cheesecake Factory? Why yes of course. A meal for two: — Guacamole for $ 12, swap chips for celery at no extra cost. You can see chunks of avocado. — Miso salmon, which Michael Ruhlman so enthusiastically endorsed. Lunch portion for $ 14. Request to reduce sodium and fat. Both dishes still come out delicious. Take a Godiva chocolate, Reese peanut butter chocolate, or original with strawberry cheesecake to go? At your own discretion.
Simone H.
Tu valoración: 4 Modesto, CA
I love the consistency of Cheesecake Factory. The menu is the same at every location, I’m impressed with the service at every location, and my meal tastes great at every location. The cocktails are expensive, so don’t bother unless you wanna break the bank. The best meal I’ve had at a Cheesecake Factory is the miso salmon. I highly recommend it. No other meal has disappointed but this one blew my mind. Also, try the mango key lime cheesecake. It’s underrated.
Brian G.
Tu valoración: 4 Cleveland, OH
Yeah, I know it is a chain. I get that. But this location is special. Everyone is extremely friendly. The menu is incredibly large, and I have never been disappointed. Their signature cheesecakes are simply incredible. There are dozens to choose from. You will not be disappointed.
Jocelyn W.
Tu valoración: 5 Eastlake, OH
Cheesecake factory’s a solid. I got the shrimp scamp and steak duane. I keep trying to write Diane and it keeps saying Duane. Now I’m gonna google steak Duane cause I like all different names of steak. It was amazing! And the crab bites(6 bites) Zucchini fries, hubs got Louisiana chicken pasta or something, and Adams peanut butter cheesecake. I mean the wait right? The parking right? We all know this right? Staff always nice. Can’t comment on the bathroom situation, didn’t visit. Tho I enjoyed cheesecake tv while i waited. We went on a Saturday arriving at like 4:15pm 45. Minute wait. Pretty much spot on. Ok. Here’s the prob… While I was waiting! People! Get up! Get up and let and old person sit down! How about seriously a 75 year old grandpa? Nope How bout an old man with a cane??? Nope Oh… Oh… Mr young meathead? Sat there the whole time girlfriend stood in uncomfortable boots? Good grief. Grandpa with kid on shoulders? Stood. Mother holding child and purse? Stood. Couple in thirties sat the whole time playing clash of clans oblivious to themselves, each other and their surroundings. Cheesecake Factory always a solid. Humanity??? Not so much.
Tim S.
Tu valoración: 2 Youngstown, OH
Normally I come here at anytime and the foods great, today on the other hand was another story. Sat down once our waiter came he quickly took our drink orders, upon returning he asked us if we were ready which we’ve only been there for about a minute and 30 seconds we said we needed some time but we put in an order for the garlic bread. He then moved directly to the table next to us which he then took there order which was less then 60 seconds then returned to us to ask if we were ready. He rushed us yet again so we just orderd. then after he brought us the house bread which consist of the wheat bread and the white bread, except they were out of white bread so he just brought the wheat he said no apologies or anything. I figured okay not a big deal because I like the wheat. But this time it was extremely stale I mean hard as a rock, didn’t eat it which again I didn’t care much as its bread. Soon which he returned with our garlic cheese bread immediately we noticed it was very burnt but we erceeded to eat some, it was soaked in oil on the inside completely rushed just terrible. After which I just asked for the check so I could pay for the drinks and terrible bread and leave. He brought the check with the burgers still on it before we even got the burgers. I said no I would like to cancel and he said okay walked away, I waited a few minutes to still pay in which he didn’t return so we just left. He had almost a short Seth rogan haircut and glasses terrible. The best guy is the guy with the pony tail, I once got a burrito and didn’t like it and still tipped him 10 Anyways very hesitant to go back Everything was completely rushed and it was only 10:30
Mandi T.
Tu valoración: 4 Garfield Heights, OH
Has a little bit of everything. Pasta, steak, burgers, special entrees. They even have a healthier menu which unlike a lot of restaurants has quite a bit to chose from. Most entrees are around $ 12 – 15. I think burgers are under $ 10. Adult beverages are in the neighborhood of $ 10, aside from beer. I had the Chicken Madeira which equaled fantastic! Chicken breast covered in melted cheese with fresh asparagus on top in a mushroom sauce served with mashed potatoes. Plenty to fill even the hungriest of bellies! Other guests in the party had steak, fettucini Alfredo, chicken piccata and farfalle with chicken and roasted garlic. All thumbs up! There was not sit of talking going on once the food was on the table ;) For apps we had the nachos and the cheesy garlic bread and they were delicious!!! Honestly would go back for just that and drinks alone! Oh! Can’t forget the Cheesecake! I’ll sum it up in three words: Don’t. Skip. It. Service was slightly above par I would say. Will definitely return! But go when the wallet is full, dinner for 5 with 2 adult drinks, apps and dinner was over $ 200 including tip!