Usually good service and personable staff. Food is pretty much what you would expect at any Boston Market. When the manager’s are around, it seems like the food quality and readiness is better, but I guess that’s to be expected I suppose…
Hayleigh R.
Tu valoración: 5 Cleveland, OH
As you can tell this place is hit or miss with past reviewers… I highly enjoyed it though! I went there for the first time recently because I now work in the same plaza. Getting lunch here will most likely become a common occurrence. I was greeted by smiling faces as soon as I got in the door. The dining area was clean. The food smelled great and was tended to by the busy employees. I got my tasty food quickly.(more about that later) But all in all, the customer service is what’s going to bring me back again and again. The employees here are so friendly! They have a special way with customers that is both polite and personal. They are professional but also show that they have their own individual personalities. That’s what I look for in customer service employees– anyone can tell me to have a nice day, but the ones who actually mean it are something special. That(along with the food of course) is what will bring me back to a restaurant. Okay so on to the food: There were a couple dishes that looked… not too fresh. However, the employees were replacing the soggy looking spinach with a freshly made batch when I was in there. It’s not like it’s being neglected. I ordered one of their Bowl Meals, with mashed potatoes, corn, and chicken all in one bowl. MMMMmmm… It was quick, cheap, and filling! People need to remember when they come into a restaurant with a setup similar to Boston Market, they can’t expect the freshest, top of the line food. You stand in a line and receive your food when you pay. It is fast food, except it’s actually delicious and there’s no questionable pink slime«chicken» nuggets(I’m looking at you McDonald’s). If you have unrealistic expectations, you’re going to be let down.
David H.
Tu valoración: 1 Cleveland, OH
Possibly the worst meal I have eaten at BM. They seem to have perfected the art of raising and serving nearly meatless chickens. Overlooked and nearly tasteless. This place makes Popeye’s look gourmet. Not returning. You were warned.
Matt R.
Tu valoración: 2 Hudson, OH
Ugh, Boston Market has been on the down hill lately — especially this one. Tonight my chicken was dried out and the size of the corn bread shrunk by about 50% since the last time I visited.
Diana M.
Tu valoración: 3 Jacksonville, FL
One of the better«fast» food expierences. You can usually get in and out of this location pretty quickly. I love me some home cookin! Or at least as close as you can get from a chain…
Stefanie F.
Tu valoración: 3 Euclid, OH
I usually don’t bother reviewing chains. Go ahead. Make fun of me. I get off on it. I came here today because: a) I forgot my lunch and b) I had some gift cards for donating blood last week. We already know about the food. It’s nothing to rave about. In all seriousness, I felt I needed to review this Boston Market because of the people that work here. They were so freakin’ nice that I just couldn’t stand it. Sure, they probably go through a rigorous customer service training program and it’s probably beaten into their skulls daily just how nice and pleasant they must be to keep their jobs. I think that’s sort of terrible but I’m glad they were so nice. I was obviously touched and(surprisingly) not annoyed by the 10 different hello’s I received and the general happy chattiness by all who worked there. Hopefully their manager reads this and gives those poor kids a raise. They deserve it.
Mark M.
Tu valoración: 4 Twinsburg, OH
Typical tasty Boston Market fare. Kind of hard to give a 5 star to a chain shop.
Rachel B.
Tu valoración: 3 Lakewood, OH
Don’t ask me why I’m doing a review of Boston Market at ten minutes to 7 in the morning. This location is convenient because it’s in the plaza where I work. Otherwise, I probably wouldn’t go there, but not because it’s bad. It’s just… well, it’s ok. I used to love Boston Market when I was younger and it was called Boston Chicken… or maybe that was Kenny Roger’s Roasters. It doesn’t matter. It’s the same thing: roasted chicken with fattening sides. Now they have seemingly«healthy» sides — like a caesar salad or green beans covered in butter sauce. Blecch. I usually stop in under one of two conditions: 1-I forgot lunch and need something quick and cheap. I will usually grab something from their«$ 5 Favorites» menu(they have a chicken or turkey«carver» sandwich on multi-grain bread that’s pretty good). 2-I didn’t plan ahead for dinner and, again, need something quick and cheap. I usually think this is more healthful than McDonald’s or Burger King and you get more food. Like a whole chicken and about a million sides which taste good until they get to room temperature… oh, let’s face it. I’d rather have McDonald’s but that’s another thing on my Murtaugh List.