Sprint Dealer – Premier Store

This store is useless. And they commit fraud. They sell things «under the table «as soon as I walked into this store the manager greeted me with «yo dude what’s up» super disrespectful super informal. They messed up my screen protector. An lied to me about my plan. This store has no idea what they are doing. The store down the street in drumhill is wayyy better

So I wanted to update my last post on this retailer as well as Sprint as a cellular provider as a whole. After being lied to multiple times at the Sprint dealership on Plain St. in Lowell about how «you get a free phone when you switch over to Sprint» and two weeks later after going to pickup my new phone, and suddenly that «free phone» is now $ 475 because the dealer ‘Big Sean’ was mistaken and my new plan did not fit under the free phone plan. So two hours later big Sean had switched back and activated my loaner phone, the phone I never even wanted but by now my previously owned phone was gone. A month later I get my first ½ priced Sprint bill, which was supposed to be ½ the price of my monthly AT&T bill ($ 65.00). My new Sprint plan was now $ 118!!! What the F#@K! This isn’t half price, but almost double! I call customer service and they said, «well you have an activation fee, a surcharge and taxes. I’m not sure what the final $ 18 is for» I immediately cancelled this service, and they wouldn’t take back my ‘loaner phone’ which I paid $ 85 for. And now AT&T and T-​Mobile both say is locked and I cannot use it with them. SPRINT’S ½ OFF YOUR CURRENT BILL IS A SCAM PURE AND SIMPLE. STAY AWAY FROM SPRINT.