William E Benoit

Wow. How does he have so many stars? I didn’t even get past a phone call. I was having trouble with my VW and left a message for a callback. I just moved and have never taken my car to anyone around here. I have never had anyone be so rude to a customer! I felt like I was bothering him! I said I wanted someone to look at it that week and before I could explain he sighed (SIGHED) and said, «I’m busy all the time ma’am» He never let me finish a sentence or explain what the problem was, just started asking questions like he was talking to a kid. I’m sorry. I didn’t realize calling a business for service would be such an inconvenience for them. I’ll be taking it to someone who isn’t so important and in demand.

William is an angel. I’ve been bringing my cars to William for…20 years? More than 20 years? Wow.
His work is outstanding… His prices can’t be beat… His ethics are impeccable and you won’t find another mechanic, or man, who cares more about saving you money, providing quality repairs, and concern for your well being. He can be testy… but in an adorable way.
I laughed when I read the review by the guy below who says he’s an airplane mechanic. Since William is a one man shop, you can tell he must be referencing a different business and/​or never been there. I looked up his other reviews… I love the one he wrote for his medical marijuana store that he says he frequents every-​single-​day. Hilarious! An airplane mechanic who gets high every single day? Sign me up! I want him to work on my plane. Wait, why doesn’t an airplane mechanic work on his own car? He’s very funny! Should you trust a Unilocal review written by someone who didn’t go to the business? Maybe he wrote it when he was stoned and he got mixed up???
It would be very difficult to find someone better, more honest, caring, and experienced than William Benoit.

I love this guy! William Benoit, is one of the best mechanics on the Westside. My car is 14 years old and he makes it run like it’s new. Can’t wait for my TESLA in a couple years and this baby’s going to sell like hotcakes when I’m ready!

I’ve been taking my bmw to William for the better part of 11 years. Finding a mechanic you can trust, someone who will tell it to you straight, is as good as gold. I trust him implicitly and refer both friends and colleagues for service at every given chance. These are not the reasons I’m writing this review. I take offense to Matthew M’s review below.
Matthew did not go to William for service, he telephoned, asked some questions and was dissatisfied by the responses. William doesn’t use outside parts when he does repairs, he can’t warrant the work he performs if he utilizes parts he did not source himself. Many independent shops operate in this fashion. It is his choice.
I would encourage anyone in the Unilocal community to work through any contentions with any service provider prior to sounding off in a public forum. Besides the unprofessional language from Matthew, there are always two sides to any story.
I’m speaking up for William… my trusted mechanic.
Darren

Bill is a great mechanic and knows his stuff, very no-​bull and thorough. But what makes him really stand out is the customer service — he follows up with you to make everything’s good with the car, keeps in touch, and is very responsive on any issues you might have. I was just in LA briefly to buy a car and had Bill do the inspection — he found plenty of things during, and then contacted me to check in that everything was working properly. Would highly recommend to anyone LA area with a European import

I don’t think I have ever felt like giving a 5 star review to anybody when it comes to car repairs, etc. BUT… William is amazing. Absolutely incredible! A gentleman. Fair pricing. Best service ever. Magical. It is actual FUN to take your car there. He has serviced our Porsche, VW AND Mercedes! Best ever! 100% THANK YOU!

This place is a scam.
How can ya tell? First off, when someone talks up their experience, which may be irrelevant, they are already
.
Second, I am an aircraft mechanic and an electrical engineer; moreover, when I ask them to explain the problem, these mechanics act like they are doctors and only they have the knowledge to fix a Volkswagen?!
Third, if you tell a mechanic to change your windshield wipers and they suggest trim and windows for your entire vehicle «just to be safe» they are probably lying.
Lastly, many shops accept outside parts; there is just no warranty on the labor.
This scam shop cuts deals with whoever they get their parts and equipment from and guess who pays for that??? The customer of course.
This place is a joke run by people who hustle rather than work hard at repairing your vehicle and it also looks like they filter their Unilocal reviews as well.
DO NOT GO HERE!

Very honest. I had a bad experience with my dealership and he really helped me out. Thanks a lot!

Being a girl that doesn’t really know cars, probability is high that you could get scammed. Not when you see William.
My little 1999 M3 Roadster needed some love and I wasn’t sure where to go… enter Unilocal!and glowing reviews of William. I was NOT disappointed.
All the positive comments are so true.
William is such a character and a very skilled mechanic. He’s witty and sharp which is always appreciated.
My only compliant is that he won’t take $ for the small fixes he does. I’ve been in twice now and it’s such a great experience I really do want to pay him for his service. But he won’t take it. Tells me that I will be back when something really goes wrong and then he will charge me– guess then the bill won’t seem so awful.
I don’t look forward to having car trouble but when it happens, then William is the one I will go to when in LA.

A honest mechanic with a sense of humor. William takes the time to explain what the options are and why some were preferable over others. He works alone and aims to treat everyone well. You may have to wait but it’s worth it.

Our Porsche Cayenne just fell out of warranty and of course our check engine light came on. He ran a free diagnostic test on his computer hooked up to the car, and it appeared that there was actually no malfunction and cleared the code. He provided a wealth of information. He seemed very honest and was personable with a sense of humor. I am glad to find him on Unilocal and will certainly bring my car to him in the future.

William,
is way more than a mechanic. He’s a brutally straight and honest man. He got my rusty 912 going and in the process, he taught me how to take care of it, the right way. William is one of those rare men is increasingly difficult to find. I own him more than a car repair.

Coolant was low and I needed a professional opinion. William’s shop was the closest to my place, gave him a call and he told me to drop by. He topped off my coolant and filled my tires and refused my offer to pay for either. In the process he gave me a few tips about my vehicle.

THE BEST BMW REPAIR SHOP IN LA!
I have been working with Sir William for 6 years. He has worked on my BMW 325, 335, 535, 750 and X5 over the years and I could not recommend any mechanic higher. Time and time again, William provided me far better work than I ever received at a dealership, with OEM parts, at a fraction of the cost.
He is without doubt the most honest and experienced BMW mechanic I’ve ever worked with and I continue to have work done there — whether it be brakes, engine issues, transmissions or electrical.
If you have any issues with your BMW, there is no one better in all of LA that I have found. He stands behind his work, and I always felt that if there had been any issues with the work (there wasn’t) he would take care of it.
You can stop looking now — Sir William is the best… tell him Sam sent you! ;-)

Honest, Reasonable & A Great Mechanic, That’s Well Acknowledged!
Worked on my ’94 BMW last week, did exactly what he said he would
and then some… Will be going back, hard to find a great mechanic that is
any better he his! For Sure! –Steve

William is awesome. I have brought him [over the years] two of my VW Vanagon Westfalias, my 2007 Porsche 911 as well as my Wife’s BMW 3 Series. He has done fantastic work on all of them from top to bottom.
He has done many, many hours of work on my baby: the 87 Westfalia Camper. He has completely replaced the engine, exhaust and rebuilt the cooling as well as many mechanical things top to bottom on this gem — allowing me to put thousands of miles on a 25 mile car going through 10k mountains, deserts and snow all in the same trip!
Awesome place, awesome guy. It doesn’t get any better than this people. Just be direct, clear and you will get the best.
You can tell i trust him — both with my 911 sportscar and my vintage baby. You should too!

Mr. Benoit’s shop is a 1-​man garage with a history of honesty, integrity, knowledge and great service. This is the type of shop I love because you know who has worked on your car and that they’re not going to randomly leave and move on to some other shop (as may be the case at a dealership). This means they hold themselves to a higher standard because their name is behind the work.
As with any good mechanic, he may have days of work in the queue so you should call ahead to find out. He told me what I needed (not wanted) to hear, which was the truth, and treated me like a local even though I’m just in town for a couple weeks. He was extremely knowledgeable about my 1984 VW Vanagon.

William runs an independent Porsche repair shop.
He is BY FAR the most honest and experienced Porsche mechanic in all of LA. If you want GREAT VALUE and the best most HONEST repair you’ll ever get anywhere, LA or anywhere else, get your butt over to this guy.
Negatives? William likes to play a bit grumpy when you first meet him. Ignore it and be direct!

I have been with William for over 7 years now and he never let me down.
If you are looking for an honest mechanic who knows what he is doing he is for sure the right person to go to. I recommended him to many friends and they are also very happy with him.
It’s a one-​man «hole-​in-​the-​wall» shop off an alley behind Washington Blvd. He mainly works on German cars (VW, BMW and Porsche) but he will also do smaller things on other brands.
The first time you bring your car in he will give you a detailed report with items that need to get taken car of over the next months (years) and he will state clearly which times are priority and which can wait till you have funds to take care of them. He understands that we are all not rich and have to rely on our cars. He will find you the best and cheapest solution.
The only thing what I have to add is that he also likes to talk and you will get together with the best repair job also some life advice and chat… if you prefer an impersonal mechanic that only does his (bad) job and tries to rip you off the best he can then you might be better off at a dealership.