Quality Tire and Brake Service

Had a problem with my starter on my 82 pick-​up hard to find parts Issac found the part and Ruben who is an excellent mechanic had it installed within 30 minutes.
I highly recommend Quality Tire who needs an honest auto repair I have been going there for at least 15 years

I needed a replacement tire for my car but was looking for a used or discounted new tire. I called 10+ places in Santa Monica, Venice, Palms/​Mar Vista areas and the best I could find was a new tire at a price that was way more than I wanted to pay. When I was about to give up, I found this place that had the used tire I needed. I arrived 5 minutes later, and 10 minutes after that I was driving away with the replacement tire installed.
This is the fastest auto service I have ever had. Awesome. The staff was super friendly and professional. I will definitely go there the next time I need any car service.

Isaac is awesome! Very honest and nice businessman! Fixed my tire in 30 minutes. No waiting. Good prices and very nice people.

Stopped by this place since it’s just a few blocks away of my home. One of my tires was leaking air for quite some time now but I was avoiding of dealing with it since I thought I ll need to spend $$ on a new tire.
Well, to my surprise these guys fixed it in no time and charged me only 20 $. So cheap, it’s not even funny!

This place is amazing! Isaac turns what could be nightmare situations (for non-​car experts like myself) into an enjoyable experience. Highly recommend, and will definitely be coming back.

We got the plastic bag sticking under our car, they took it out and didn’t charge us. Issac is really helpful and friendly, we will definitely come come back!

This place is a blessing. Issac and hes crew are not only fast but professional and from my experiences He has been fair honest and makes a mean cup of coffee when waiting for your car.
I had to get 2 new tires on a van and i showed up there he was friendly and got the tires replaced and done in a couple of hours. I would recomend this place to anyone for anything you car needs.

I needed some brake work done on my van and was happy to discover this repair shop in the Marina/​Venice/​Culver City area. Honest and competent work done with no wait wait in a few hours. I work online all day and was happy to see they have free WiFi here for the customers!

Isaac deserves six stars for being honest, straightforward, and fair.
I do all the work myself on my 23 year old Lexus, and I have enough experience to judge an auto repair place.
Quality tire and brakes does everything, including engine and transmission, and they do it expertly.
I got caught on the west side with a trans fluid leak miles away from my tools and Isaac had his guys fix the leak immediately in less than an hour, and also fixed an electrical problem that I had been trying to figure out for six months.
While I was there I saw his shop handle two other people’s cars in a similarly amazing manner and they both went away very happy with the work.
He charged me very little for the repair and almost wouldn’t take my money when I tried to pay him more.
People like this don’t come very often, I would go out of my way to take my car to this amazing gentleman with anything that it needed.

I was in recently tried out Quality Tire to assess noise coming from the alternator. Isaac provided me with a complimentary diagnosis, confirming my concerns while providing an examination of other potential issues to monitor. His mechanics replaced the alternator and also replaced the serpentine belt which was close to breaking. A fuse that could only be replaced by the dealer meant leaving the car overnight. Isaac got me a rental car at his expense and, once he got the fuse, never charged me for it.
I found Isaac to be reliable and trustworthy, with a keen understanding of what my car needed. He made me feel like a valued customer, going the extra mile at his own expense to make my experience a positive one.

This review has been well overdue, this man Issac who is the owner is the most obnoxious, nasty person I have met in a long time who actually represents and owns this company !, I had a nail in my tire which was in the back as a spare so I drove in and the tire repair guy who approached me was actually nice he looked at the tire and said he could plug it, then this thing of a owner comes strutting over starts the conversation with move your vehicle over there as if he was talking to a dog ! so I says not with that manner and even with the over priced flat repair of which many stations are taking like $ 10 to do a 1 min plug in the tire this man wants $ 20 its not the price he could have said $ 30 in a polite way and I would of gladly paid it. this Issac has no customer skills what so ever, needless to say I told him where to go, some folks may sit back and allow nasty business owners talk to them this way but I don’t and should not be treated like this as a potential new customer,
Looked over his Unilocal reviews and the negative ones are very near to what he is like as a person and owner, the 5 star ones are obviously when folks spend some hefty money, but Mr Issac the person who spends $ 20 one day may spend a $ 1000 the next If they are TREATED right !!!

They saved the day! I called about a tire patch from a nail sticking out of my tire, and they said to come in. They were about to close (in 5 min from when I arrived) and therefore said that they could only do a plug. I really wanted a patch, not a plug, and after asking Isaac the owner very nicely, (and tipping the mechanic) they agreed to do the patch.
They got it done quickly and without any problems which allowed me time to watch the 49ers beat the Rams on Monday night football.
Go Niners!

I’d just bought a used 2002 BMW 540iT and had had it for about four weeks when one Sunday morning, driving to Venice, the engine cut out at a stop light. I was able to re-​start the car and limp it into a parking lot. Using my phone, I searched for nearby BMW mechanics who were open. There were none. But I found someone close by so I walked over to see if there was a place for me to leave my car. Not being able to find that mechanic, I did, however, find Quality Tire and Brake. I walked back to my car and limped it into their lot and left a note. The next day I took the bus down and met Isaac, the owner. Relieved not only to see other BMWs in the lot, but also to discover that Isaac owned one and seemed to know exactly what the problem was after I described it to him. All things being reasonable, my car was finished in a short amount of time and they changed the oil and filter for me; something which was in desperate need of being done. Isaac cut me a deal and I was on my way. Two days later, the onboard computer was displaying service messages, messages which I figured were false negatives. I took my car back and in no time, they had fixed the issue, for free.
I told Isaac on that Monday that when my car had broken down on a Sunday morning in Venice, I wondered why. Why Venice? Why Sunday morning? As I was on the bus headed to the shop, I thought that perhaps what had happened had done so for a reason. Sure enough, it was. My car broke down when and where it did so that I would get it to an honest, clean, reliable and efficient repair shop.
If anything else does go wrong with Eva, I’ll be taking her back to Quality.

When I moved to Marina del Rey I had to start all over and find a reliable place to take my car. Finding Isaac and his knowledgeable team to entrust all my auto cares to has been one of the best things about my move to MdR! They are committed to quality and timely service with highly professional and genuine care of their customers. They have time and again provided exceptional service, going beyond the standard care in making sure you leave with complete confidence that your car is safe, that any potential issues were looked into and addressed. This is my go-​to place for any car issues, it’s great to have the peace of mind of knowing my car is in such great hands! Thank you, Isaac and Quality Tire and Brake Service Team!

Isaac the owner and his team are life savers!
As a Major Airline Pilot, I need my 1999 Mercedes CLK320 to always be in top shape. ie tires, brakes and especially the engine.
Isaac has repeatedly gone above and beyond. exceeding my expectations.
His is extrememly knowledgeable, personable, with customer costs savings in mind, and has saved me thousands of dollars in current and preventative engine and tire repair costs.
If you want peace of mind, Isaac will sincerely take care of you. I have recommended Quality Tire and Brakes to many of my friends who drive Mercedes, Lexus and Toyota’s and they all say the same thing. Terrific, cost effective maintenance service. Believe me. Isaac will be your new best friend!

Service was fast and friendly. I was in and out within 10 minutes. Julio is a quick change artist!!! «I’ll be back!»

My car was pulling pretty badly, so I knew I needed an alignment, but only had a few hours on a Friday to get it done. I called ahead and was told they could get the car up on the lift right away.
5 min later I’m standing in the waiting area, handing the keys to the owner. 30 min after that, my car still isn’t on the lift. Looks like they have 1 service tech on duty, and he’s busy having a smoke. I go to the owner and ask for my keys back and remind him I had very little time. He laughs, tells me to take it easy and that they’ll have it done in 20 minutes. I go pace out front…
10 min later I see the car go up on the lift. It sits there for 10 more minutes. When I go and tell the owner I have to leave in 15 min and tell him there’s no way he’ll get the alignment done that quickly, he tells me he’s the expert and that it’ll be ready in 5 min.
Well, he was right. It was off the lift 5 min later. Trouble was, the alignment was worse than when I brought it in. After driving for 1 block, I turned around and offered to let the owner drive the car to see how bad it was pulling. «No need,» he says, as he refunds my money.
When I was back in town on Monday, I took the car into the dealer and had it aligned. I told them I had it aligned just 2 days earlier, the BMW tech laughed and printed out the alignment notes (see attached).
Need a tire changed? They might be able to pull that off. But I won’t be giving them that chance.

I had a problem with the air conditioning system in my 2006 Nissan Maxima and After several visits to local auto repair shops in Cerritos, I was told a number of things that was the problem… WRONG!!! After spending several hundred dollars the problem was not resolved. A friend recommended Quality Tire, told me to talk to the owner, Isaac;it was a long shot and a long way from my neighborhood but I took the chance because I was getting screwed by auto repair shops in my area.
The long shot paid off… Isaac and his team found the problem, repaired it and found a botched oil change from another repair shop and took care of that also and for a very reasonable fee. That was in January 2014, my car is still running great.
It’s hard finding someone that does good, honest auto repairs, I have no problem going out of my way for good Quality service which is what I received from Quality Tire.

Not necessarily bait and switch but definitely bait and then nickel and dime.
Honestly, I should give them one star but feel like I am also trying to be as objective as possible. Giving them a second star, considering the mechanic was nice, they worked quickly, and they started work on the car immediately.
Pros
— Nice staff
— Quick service
— Not busy
— The work was done correctly.
Cons
— Forced to pay for unwanted upgrades and then given a partial discount which was still more expensive than the original quote.
— Refused to honor coupon stating that «discount was already provided.»
— 20% more expensive that highest competitor
I brought my Mini Cooper in for front pads and rotors after calling and getting a quote. I was quoted $ 400 on the phone by Isaac. (He was not at the office when I went in for service).
When I went in, I asked for an upgraded quality of pads (ceramic rather than metallic). The man at the desk quoted me $ 600. I said that I wasn’t interested in the top of the line pads since those are for racing/​performance. He said that he found a cheaper model that would cost $ 550 all in and then would «give me a discount» on the service. An hour later I got a call from the front desk saying that they «forgot about the sensor» and that would cost $ 40. I responded that I’ve never seen a sensor cost that much; they are available at Napa for less than $ 20.
When I went to pick up the car, the bill was for, again, $ 600, including an already applied discount for $ 100. When I presented the coupon from their website for 10% off brake service, he said it was already applied. I tried to go through each of the line items on the receipt but it only seemed to confuse the guy more. In the end, he was scribbling over his own scribbles not knowing how much to charge me and repeatedly going back to the previous price that I already discussed with him as being wrong.
So they got an extra $ 100 bucks out of me but lost a customer for the next repair (s). They’ve also inspired me to write this review, which I’ve tried to keep unemotional, objective and showing how they took advantage of their new customer.
In short:
— Stereotypical cliché of an untrustworthy mechanic.
— Ignored over-​the-​phone price quotes.
–They did the work. No complaints or praise here.

I don’t know much about cars but I know I hate car problems.
With my tires being always looking like it’s low, I know it’s probably time to get some new tires. Took my car to Issac on a Saturday afternoon, there was no wait. He was able to quickly spot the front 2 tires need to be changed.
I said I was hungry, he directed me to the Thai restaurant a block away. I had lunch while I waited as he said it would be 30 minutes.
30 minutes later, tires were changed. He told me my front (unknown word — the thing that looks like a giant screw) is old, which it probably is as my car is 11 years old. No pressure on pushing for up-​sell. Just a gentle reminder. Nice!
Drove my car around for a bit — does drive a lot better. Ok my car didn’t get prettier and look as ugly as it did, but hey, safety first!
Note: I do think they are a bit expensive, but they do that good care of you.
Good thing — Now I know I am safe.
Bad thing — I lost my excuse to look for a new car once again.