West Los Angeles Building Materials

I’ve been here twice with my (girl) friend and the employees are very rude and unhelpful. We’re both well educated & well spoken women and asked normal questions and were laughed at both times… I mean they laughed out loud. We are both nice looking with advanced degrees and surely — as my friend said to me – we can be taught about decomposed granite! Lol. Actually, we did a lot of research before we arrived, but we still needed their recommendation on the amount to buy. This is not a difficult question, but some customer service would have been helpful in this case.

Made three trips to West Los Angeles Building Materials to shop for pebbles for our drought tolerant yard in the past two weeks. Lots of options, just needed to select the right color. Three trips were needed because even though they had a huge display of samples and I was assured availability, each time they were out of stock with little or no hope of getting more of my pebble choice.
Stopped today– 4^th trip– to place my order. I confirmed the price and quantity I was quoted on my last visit but this time– Ha! It cost twice as much. TWICE! But it didn’t matter because, you guessed it, none is in stock.
To make matters worse, the streets at their location at Pico and Sepulveda are under construction and a jammed up mess. Parking stinks and you have to work your way around forklifts and contractor trucks.
What a joke! Who has time for this kind of runaround? Not me.

I’ve been to this place three times now, to get rocks, sand, etc. The cashier’s are really quick. The ring you up and then you wait by the fountain and then the guys come up to you rather quickly to help you out. Then they even help you load your stuff in the car. Which is
can be missed if you’re not looking for this place. And parking is kind of limited inside the parking lot. And it is kind of crammed. But overall it seems like a nice place to shop locally. If I don’t have time to go to Gardena area.

We used West Los Angeles Building Materials to source artificial turf and all the other materials for the installation. Junior was very helpful in advising and estimating the materials we needed. We hard very little waste and extra unused materials. The overall costs were very competitive as Nome Depot or Lowes.

Ok, let’s face it there are lots of places to purchase building materials and when you get lip from the employee’s like I did then they will never see another dime from me. In fact, all the subs that do work for me are forbidden to source materials at WLABS. We are done with this place.
I was at the West LA location and witnessed someone make a call on my behalf to the Inglewood location where they said they have the material on hand and can help me out. I traveled to the Inglewood location and asked the manager if he hand some of the material on hand. He just flat out said no… I mentioned that someone from the West LA location called and was assured the material was available because someone had checked. The guys went off… screaming at all the employees and asking if they had received a call about these materials. He continued running his mouth about how no one talked to has people etc. At the end of his rant I simply asked if he could help me out and he just screamed NO! I walked out and that is that… if you value your self worth, go to a place where they value customer service. Someone should smarten up at WLABM and screen their managers a little better. This guy was tall and apparently doesn’t get enough oxygen at his level…

im doing the ladwp turf rebate program and doing all of the work myself.
walked in to west la building matls in the middle of the day and cruised around to get the feeling of the place (i had called and asked when the best time would be to come in and look at stuff and ask questions). i had a lot of amateur questions. they answered everything. helped me plan out stages of what to do.
each time i have been in there, they are the best. so lucky to have such a great place with the best prices right around the corner from me. love these guys.

Before I headed over to the place, I made sure what I was looking for in terms of stone. So check out their website. it has all their products listed out. Be sure to measure out how much in square foot coverage you need and depth.
As you walk in the place, especially in the mornings, it’s pretty busy with lots of people running around with pick-​up trucks and forklifts getting supplies for their day.
I walked around looking at their supplies and saw a pebble display of the different types and sizes. After I made my decision of what exactly I was looking for, I went into the office. I was lucky enough to run into Fred to help me out. He verified the size of the pebbles I was looking for and walked me over to the bins to take a look at it. He provided great customer service and was able to answer all my questions plus provide additional options. I’ll be sure to ask for him for additional purchases in the future.
thanks!
–Ben

Fantastic! I’ve been searching high and low throughout Los Angeles county for white quartz rocks and West Los Angeles Building Materials was the only place that carried it. I literally called about 20 places before coming here. They have a huge selection of various types of rocks and pebbles. They were very helpful and the price was great! Will definitely be coming back here.

This place was pretty busy in the morning. Makes sense as construction workers must come to buy supplies before starting their day.
They have all kinds of rocks, stepping stones, sand, gravel, bricks, all that.
Good customer service, I’ve come here before for pebbles. Just bring in a pebble, stone or whatever it is your looking for and ask them if they have it and they will assist you with that.
Since most of the time the stuff here is big and heavy, they just take the forklift or scooper (if your buying scoops of sand etc) and the employee unloads it onto your vehicle.
Reasonably priced but it doesn’t hurt to call/​shop around depending on what your buying.