Vernon-Commerce Credit Union

great service

All banks are the same. They offer almost the exact same products as their competitors. So all they have to offer differently is customer service. This branch did not deliver. I Spoke to a banker, didn’t get a welcome handshake, she asked no questions, and didn’t stand up to shake my hand after the transaction was over. Very unprofessional, doubt I’ll ever walk in here again. Considering how hidden this branch is and the lack of consumer business they’ll see, they should value every single encounter possible. I know it’s new, but that should be all the more reason to stand out above the rest. The tellers seemed to be friendly to the customers, but the banker… not so much. Perhaps I was profiled and considered a person with nothing valuable to offer. Or maybe I’m just having a bad day and the vibes are contagious. Nonetheless, I’ll keep my main banking elsewhere.

They recently moved locations; down a few blocks next to a circle K. Great service every time. No complaints.

This is one of the best little kept secrets of the wonderful city of vernon California. This credit union had worked with me and my finances since 1997. I recently was able to get a brand new car!!! I love this credit union and everyone that works there. They are friendly and professional

It is really nice to know that there is a CU in my area. This place is right in the heart of industrial Vernon but has a great parking lot. Use the side door entrance because that is where the CU is at. It looks a bit sketchy on the outside but don’t worry about it. It’s legit. It is really small inside, I think about 2 teller windows but the staff is very friendly. I would definitely be visiting this place if I don’t feel like visiting my own CU.